Kamino Homecare Ltd

Ashley House, 235-239 High Road, London N22 8HF
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9.6 13 Reviews
  • Kamino Homecare Ltd, London
Kamino Homecare Ltd and its passionate staff offer compassionate services to ensure people are able to remain in the comfort of their own homes.

Their mission is to provide a unique service to vulnerable people in the local community, helping them to improve their quality of life.

Kamino's comprehensive care packages cover all aspects of personal care, combining personal care with practical and domestic services.

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Care Provided by Kamino Homecare Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Domestic Services / Home Help
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Kamino Homecare Ltd
  • Person in charge
  • Khadra Ismail (Manager)

Funding & Fees Guide for Kamino Homecare Ltd

  • Prices

  • £20.50 an hour

  • We charge one set rate.

Kamino Homecare Ltd Reviews (13)

9.6

Kamino Homecare Ltd has a Review Score of 9.6 (9.575) out of 10, based on 7 reviews in the last 2 years. Over all time Kamino Homecare Ltd has 13 reviews.

Overall Experience

  • 11
  • 2
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Date Published

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Review from Safia H (Daughter of Client) published on 13 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm so thankful for the care my mum receives from her carer. They are kind, attentive, and always take the time to ensure she feels comfortable and supported. Their professionalism and warmth make a real difference in my mum's daily life. It's evident that they genuinely care about her well-being.

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Review from Linda Q (Daughter-in-law of Client) published on 4 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been using Kamino Homecare since the spring. As my mother-in-law's Alzheimer's progressed we have recently moved to daily visits. The carer is fantastic, and it's brought joy back to my mother-in-law who has found a new friend. Like many say, you feel the company policy of employing those who
really enjoy helping others is evident. The admin staff are very efficient and understand they play an important role in providing a caring and efficient service to their vulnerable clients and their families. We can rely on them. Our earlier experiences in the past year with a national homecare organisation has really made us appreciate the value of a well-coordinated system. We would highly recommend Kamino.

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Review from Rahma A (Daughter of Client) published on 15 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kamino Homecare have amazing staff who are professional and also caring. I would recommend them to all my family and friends. All their staff take time to get to know you and your needs. If you are having a bad day they would try their best to turn it around.

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Review from A H (Son of Client) published on 29 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am really happy with the way the carers look after my mother because we are like a family and I do not have any worries about them and my mother is in good hands and the carers look after my mother like their own mother.

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Review from K M (Daughter of Client) published on 24 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kamino provided carers for my unwell mother, helping with daily personal care etc, mornings and evenings. It was only for a short time, but they worked with us to find a regular carer best for my mum. They were professional, caring, patient and gave good advice. The office was always on the other end
of the phone to help with anything, including organising extra hours when needed.

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Review from C P (Mother of Client) published on 10 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience of this care agency has been overwhelmingly positive. Our carers visit twice a day and are always punctual, caring, kind and reliable. They have built up a very good relationship with the service user and also go over and above what they need to do. They treat her with dignity and kindness.
The agency responds very well to any queries. The services provided by this agency has helped our family enormously.

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Review from Stephen W (Husband of Client) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Kamino Homecare have provided carers for my wife for several years now. The administration usually works very well although sometimes (not too often) the office fails to let me know when the usual carer is unwell and another one has been sent to substitute. We have two regular carers, one for weekday
mornings and one for the weekend. Both carers are kind, attentive, gentle and they help my wife to get up, washed and dressed and prepared for the day. They go out of their way to help in every possible way.

Reply from Khadra Noor Ismail, Manager at Kamino Homecare Ltd

Thank you so much for your review, I Know that office staff have actively been working on improving communication regarding changes and I'm glad to hear that you are very happy with the care staff that attend.


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Review from Anne R (Client) published on 21 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kind and understanding of old age.

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Review from H S (Client) published on 21 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I like Kamino care agency and the service I receive from them for all these years I have been with them. My carers are lovely, and over the years, we have become friends. The service I receive is nice.

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Review from F R (Client) published on 10 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In 2015, just as I was about to receive a second hip replacement, I fell and broke my hip. I knew then I would probably have to rely on carers help for the rest of my life. When I left the hospital, I was, therefore, introduced to and organisation the provides care, in the event, Kamino Homecare whom
I have used ever since with excellent results. All the carers they have sent me were pleasant and polite, knowledgeable, trustworthy and reliable. My present carer comes five times a week - she has looked after me for four years now and has become a friend of mine and of my whole big family. A carer's job is not easy, cares are expected to do all kinds of work, at times, most unpleasant work; they take lots of reproaches and barley complain. I don't know how I could manage without my carer; every day I look forward to seeing her.

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Review from June P (Client) published on 5 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy with my carers. Very good.

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Review from G J (Next of Kin) published on 5 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say that the ladies who look after my friend are excellent in everything they do for her. They are compassionate, caring and very professional in their job. I would recommend them to anyone who needs these services.

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Review from Eshetu C (Client) published on 5 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had an initial visit form staff which was so very reassuring subsequent to that the carer who was allocated to me was ever so good, difficult to believe it was not a family member. It is, from my experience, a smoothly run office with a quick response when contacted and if my example is the way Kamino
does its business, it is wonderful.

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Current Review Score: 9.6 (9.575)

Overview of Review Score

The Review Score of 9.6 (9.575) out of 10 for Kamino Homecare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.875 for Kamino Homecare Ltd is calculated as follows: ( (35 Excellents x 5) + (5 Goods x 4) ) ÷ 40 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Kamino Homecare Ltd is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Nov 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Kamino Homecare Ltd

What Type of Services does Kamino Homecare Ltd offer?

Kamino Homecare Ltd offers Home Care.

How many Carers does Kamino Homecare Ltd employ?

Kamino Homecare Ltd employs 60 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Kamino Homecare Ltd to verify any information. View our terms and conditions. Kamino Homecare Ltd has a Platinum Service – more info.