Committed2Care Ltd

Albert House, Unit 15, Pebble Close, Tamworth B77 4RD
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9.8 24 Reviews
  • Committed2Care Ltd, Tamworth
Committed2Care was established by an active Registered Adult Nurse of over 25 years with senior experience in both Acute & District Nursing care.

The company was founded based on a desire to utilise this experience and expertise to offer the absolute highest level of care. This was recognised by C2C being awarded a rating of “outstanding” for the category of ‘caring’, and an overall rating of “Good” by the CQC in the first 3 years of establishment (April 2019).

With a hands on approach, the management take on caring responsibilities alongside members of their handpicked team, ensuring clients always benefit from the expertise of a professional and compassionate team of carers.

Care Provided by Committed2Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Committed2Care Ltd
  • Person in charge
  • Louise Sweet (Manager)

Funding & Fees Guide for Committed2Care Ltd

  • Prices
  • £26.50 to £31.35 per hour


  • Fees vary on CHC, Social funding, advised on enquiry


Total of 24, showing 21-24
9.8

Committed2Care Ltd has a Review Score of 9.8 (9.761) out of 10, based on 20 reviews in the last 2 years. Over all time Committed2Care Ltd has 24 reviews.

Overall Experience

  • 21
  • 1
  • 0
  • 0
  • 2

Date Published

24
3
7
20
4
Overall Experience  Overall Experience 5.0 out of 5

All the staff that care for my mother are very friendly and provide the service that helps her lead a happy and safe life at home.
They arrive on time and carry out their tasks efficiently. Even covering at short notice.

Reply from Louise Sweet, Office Manager at Committed2Care Ltd

More great feedback. Thank you for taking the time to review.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot praise this company highly enough! Last year my 90 year old mother badly broke her arm after a fall. I contacted Committed2Care Ltd to obtain home support so that the family could keep her living in her own home where she had been for over 50 years. From the outset they have been professional,
reliable and efficient but, above all else, all the staff we have been in contact with have been so sensitive and caring towards Mum. I am totally confident to leave the daily care in their hands. My mother really trusts them and I can see how well she is now doing with the help of their care and support. For her, they have literally turned a frightening situation into one where she feels happy and secure. She enjoys their visits where they always take time to chat with her and keep an eye on what she needs.
Their wonderful caring and professional service has ensured that a terrible stressful crisis for my elderly mother became manageable and did not necessitate her having to leave her own home.

Reply from Louise Sweet, Office Manager at Committed2Care Ltd

Thank you for your kind words, we are lucky to have a great team of carers


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Management

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Overall Experience  Overall Experience 5.0 out of 5

My grandfather has around 8 regular carers and everyone goes above and beyond to help him. From his day-to-day care to helping with cleaning, washing and even taking his bins out each week. Communication with carers is great and the admin team are always fast to answer the phone or respond to emails.
I am so happy that this organisation was recommended because we would all be lost without them.

Reply from Louise Sweet, Office Manager at Committed2Care Ltd

Wonderful feedback, thank you and well done Committed2Care team.


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Overall Experience  Overall Experience 5.0 out of 5

Committed2Care really are committed to their clients!
Committed2Care were the only company that stood out when I read their CQC reports. It’s rare to see a care provider receive an “exceptional grade” for their carers! I discussed everything with my husband’s medical team and they were astounded when
I advised them that Committed2Care had an “exceptional grading” for their carers.
We have found Committed2Care very easy to work with and I must give them a big shout-out for their diligence and hard work throughout Covid too!
My husband's carers are particularly patient with him when he is confused, which is often. They always treat him with dignity and respect. When he is admitted into hospital, he will never allow their staff to bathe, feed or really touch him and he always brags to them that “his carers will be waiting for him when he gets home”.
I highly recommend this company to anyone who wants and needs exceptional care and service from a very professional company.

Reply from Kerry Anne Clifford, Registered Manager. at Committed2Care Ltd

Thank you so much for your review. It's lovely to hear such positive feedback about our staff and team.


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Value for Money

Current Review Score: 9.8 (9.761)

Overview of Review Score

The Review Score of 9.8 (9.761) out of 10 for Committed2Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.761 for Committed2Care Ltd is calculated as follows: ( (105 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) + (5 Very Poors x 1) ) ÷ 117 Ratings = 4.761

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Committed2Care Ltd is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Apr 2019

Overall
Good

  • Caring

    Outstanding
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (1)

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Meet the Team (6)

Kerry

Kerry Clifford

Job Title: Owner

Joined: 2017

An active Registered Adult Nurse of over 25 years with senior experience in both Acute & District Nursing care. Kerry has a degree in palliative and end-of-life care, and additional Qualifications in Medication Management, Tissue Viability, and Diabetes.


Kerry founded the company based on a desire to utilize her experience and expertise to offer the absolute highest level of care. This was recognized by C2C being awarded a rating of “outstanding” for the category of ‘caring’, and an overall rating of “Good” by the CQC in the first 3 years of establishment. Kerry oversees the operational and strategic development of the company as well as actively caring for service users herself.


Louise

Louise Hunt

Job Title: Office Manager/Acting Registered Manager

Joined: 2019

Louise is highly skilled in the day-to-day operational management of the company. She has a background in care and in roles that require excellent organisation skills. Louise oversees most of the administrative aspects of Committed2Care and is an excellent point of contact for the whole team.


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Tracy Watson

Job Title: Compliance Manager

Joined: 2022

Tracy has played a senior role in Regional and Field Sales Management for over 20 years. Spent 5 years as a Customer Service Executive and brings relationship and management leadership skills to the team. Tracy supports compliance and company growth at Committed2Care.


Jayne

Jayne jones

Job Title: Registered Manager

Joined: 2023

I started in care in 1986 with social services as a hospital care worker in the community, then progressed to a senior and an NVQ assessor, I wanted to progress and left social services in 1998 to be a coordinator for a private company after 6 months I was made deputy manager so went to college in the evenings and got my certificate in management I was then promoted to manager. In 2000 I achieved a diploma in management. I have been a registered care manager ever since working in different locations and care companies. I have worked in Staffordshire, Warwickshire, and Leicestershire during my time as a manager.


I have always been passionate and committed to care, I love my role I find it a very rewarding job, working my way up from the bottom gives me a great understanding of the roles in care.


Kerry

Kerry Watson

Job Title: Care Co-Ordinator

Joined: 2019

Highly skilled senior carer / co-ordinator


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Lisa Tunnicliffe

Job Title: Quality Assurance Manager

Joined: 2019

An active Registered Adult Nurse of over 25 years, Lisa has senior experience in the community sector of the NHS working as a District Nursing Sister in the Community, then as Team Leader for NHS Health and Social Care in Community Services. Lisa has a wealth of clinical & professional knowledge, is highly experienced in managing teams and coordinating care.