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Home Instead (Warminster and West Wiltshire) has a Review Score of 9.9 (9.908) out of 10, based on 15 reviews in the last 2 years. Over all time Home Instead (Warminster and West Wiltshire) has 53 reviews.
Review from Sylvia F (Client) published on 5 October 2020
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Treated with Dignity
Value for Money
Review from A S (Daughter of Client) published on 28 September 2020
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Treated with Dignity
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Review from N S (Son of Client) published on 18 September 2020
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Review from D M (Daughter of Client) published on 7 September 2020
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Review from T R (Daughter of Client) published on 3 September 2020
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Review from S S (Daughter of Client) published on 3 September 2020
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Treated with Dignity
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Review from N C (Son of Client) published on 1 September 2020
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Treated with Dignity
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Review from A P (Daughter of Client) published on 17 May 2019
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Review from Patricia D (Client) published on 29 November 2018
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Reply from Elia Takkos at Home Instead (Warminster and West Wiltshire)
Thank you for your review. We are in the process of allocating a profile matched CareGiver for your extra visits requested. Our policy is to only introduce to you the most suitable CAREGiver for your needs and preferences. We are comitted to complete this as soon as possible.
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Review from Sharon C (Daughter of Client) published on 26 September 2018
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Review from Marianne M (Wife of Client) published on 5 June 2018
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Treated with Dignity
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Review from S D (Wife of Client) published on 11 May 2018
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Treated with Dignity
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Review from A K (Daughter of Client) published on 25 April 2018
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The Review Score of 9.9 (9.908) out of 10 for Home Instead (Warminster and West Wiltshire) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.908 for Home Instead (Warminster and West Wiltshire) is calculated as follows: ( (79 Excellents x 5) + (8 Goods x 4) ) ÷ 87 Ratings = 4.908
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Home Instead (Warminster and West Wiltshire) is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Jul 2021
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Job Title: Director
Joined: 2012
Romesh is an inspiring and forward-thinking Director with a deep passion for delivering exceptional care and creating a supportive environment for both service users and staff. With extensive experience in the sector, he is committed to driving positive change, ensuring high standards, and fostering a culture of compassion, professionalism, and continuous improvement.
What Romesh enjoys most about his role is the opportunity to make a lasting impact - not just on the quality of care provided but also on the lives of those who rely on the service. He takes great pride in leading a dedicated team, supporting their development, and ensuring that service users receive the best possible care tailored to their needs.
With a strong vision for the future, Romesh is dedicated to innovation, growth, and maintaining a people-centred approach that puts care, dignity, and respect at the heart of everything he does.
Job Title: Care Manager
Joined: 2022
Sonia is a dedicated Registered Manager with a passion for providing high-quality care and ensuring the well-being of both service users and staff. With extensive experience in the sector, she takes pride in leading her team with compassion, professionalism, and a commitment to excellence.
What Sonia enjoys most about her role is the opportunity to make a meaningful difference in people's lives. She finds great fulfilment in supporting individuals to maintain their independence, promoting dignity in care, and creating a positive, person-centred environment. She also values the strong relationships she builds with staff, service users, and families, knowing that teamwork and trust are at the heart of delivering outstanding care.
Sonia is a firm believer in continuous improvement and is always looking for ways to enhance care services, empower her team, and uphold the highest standards. Her leadership is driven by a deep sense of purpose, dedication, and a genuine love for what she does.
Job Title: Field Care Supervisor
Joined: 2020
Kayleigh is a dedicated Field Care Supervisor who takes pride in ensuring high standards of care and support for both service users and staff. With a hands-on approach and a strong background in the care sector, she plays a vital role in overseeing care delivery, mentoring carers, and ensuring that individuals receive the best possible support tailored to their needs.
What Kayleigh enjoys most about her role is the opportunity to support and empower both carers and service users. She finds great fulfilment in being a trusted point of contact, offering guidance, and making sure care is delivered with compassion and professionalism. Seeing the positive impact of her work -whether it's helping carers grow in confidence or ensuring service users feel safe and valued -gives her a real sense of purpose.
With a passion for high-quality care and a strong commitment to teamwork, Kayleigh is always striving to make a difference, ensuring that every individual receives the support they deserve.
Job Title: Resourcing and Engagement Officer
Joined: 2025
Lynne is a dedicated Resourcing and Engagement Officer who thrives on connecting talented individuals with the right opportunities. With a passion for people and a keen eye for potential, she enjoys building relationships, fostering a positive workplace culture, and ensuring that teams are equipped with the skills they need to succeed.
What Lynne loves most about her role is the opportunity to make a real impact - whether it's helping someone take the next step in their career, creating an inclusive and engaging work environment, or developing innovative ways to attract top talent. She takes pride in seeing individuals grow and flourish within their roles, knowing that her efforts contribute to both personal and organisational success.
With a warm and approachable nature, Lynne is committed to making the recruitment and engagement process a supportive and rewarding experience for everyone involved.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Warminster and West Wiltshire) to verify any information. View our terms and conditions. Home Instead (Warminster and West Wiltshire) has an Enhanced Service – more info.