Cera - Wiltshire

Carlton Business Centre, Carlton House, Maundrell Road, Calne, Calne SN11 9PU
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1 Review
  • Cera - Wiltshire, Calne
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Care Provided by Cera - Wiltshire

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Gemma Izod (Manager)
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Cera - Wiltshire Reviews (1)

Over all time Cera - Wiltshire has 1 review.

Overall Experience

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Date Published

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Review from Gillian T (Client) published on 9 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cera is always happy to help me. I have MS and I am in a wheelchair. Life is challenging but the Carers are always happy to help me. I would be really in trouble if I did not receive help from Cera. I am extremely grateful to them every day. If I have any concerns or problems I can always email or telephone
Cera they are quick to respond and always pleasant to me. The Carers work hard to make sure clients needs are met they are always chatty, professional and a pleasure to have.


I would certainly recommend Cera as a Care Company.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 24 Aug 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (1)

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Frequently Asked Questions about Cera - Wiltshire

What Type of Services does Cera - Wiltshire offer?

Cera - Wiltshire offers Home Care.

How many Carers does Cera - Wiltshire employ?

Cera - Wiltshire employs 140 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Cera - Wiltshire to verify any information. View our terms and conditions. Cera - Wiltshire has a Basic Service – more info.