TKS Staffing Ltd

Office 34, College Business Centre, Uttoxeter New Road, Derby DE22 3WZ
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Top 20 award
10 14 Reviews
  • TKS Staffing Ltd, Derby
At TKS, the team provide domiciliary care services that assist people in maintaining their independence. They offer a range of services, including personal care (such as support with eating, washing and dressing), medication management, companionship and help around the home. They aim to preserve each client's independence and quality of life whilst making sure they are safe at home. The most likely beneficiaries of this type of care are the elderly, the handicapped, or those who are ill or recovering from surgery.

Staff members are actually carefully recruited for their compassion and prior experience in caregiving before undergoing specialised training. All employees undergo thorough screening. Important care decisions are always communicated to clients, caregivers and family members; this upholds the dignity and respect of the individual.

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Care Provided by TKS Staffing Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • TKS Staffing Ltd
  • Person in charge
  • Tapiwa Simba (Manager)

Funding & Fees Guide for TKS Staffing Ltd

  • Prices

  • From £21 per hour

TKS Staffing Ltd Reviews (14)

10

TKS Staffing Ltd has a Review Score of 10 (9.957) out of 10, based on 12 reviews in the last 2 years. Over all time TKS Staffing Ltd has 14 reviews.

Overall Experience

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Review from Annette B (Daughter of Client) published on 16 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager came out to discuss Mum's care needs and she was a lovely lady. Unfortunately we only had carers in for a few weeks but most of the staff who visited were very helpful, respectful and accommodating around what tasks Mum would like them to do. I would fully recommend this company.

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Review from J O (Son of Client) published on 9 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was looked after by TKS Staffing until recently, they attended to all his needs, in a very professional manner. We never worried about them turning up 4 times a day as there were no issues around this. All the staff we met were very friendly and helpful, and very often did more than they needed
to, in my opinion. We would have no reason not to recommend their service to anyone.
Thank you TKS Staffing.

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Review from Elly T (Daughter of Client) published on 30 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely lovely and professional care providers for my mum, puts my mind at ease knowing they do their utmost best for my mum and so nice to speak to and working together to give the best care to my mum.
Thank you.

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Review from Y L (Daughter of Client) published on 27 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom has Alzheimer's and had a stroke 6 months ago.
She has TKS carers attending 4 x daily. I couldn't have chosen a better company to look after her for these reasons -
Timekeeping is impeccable.
Very professional, polite, courteous and caring.
Nothing is too much trouble.
Although she doesn't
recall their names, Mom will say “I've had a lovely chat with so and so!”. They brighten up her day and she looks forward to their calls.
Thank you to the manager and your wonderful team for your help and support.

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Review from Julie F (Daughter of Client) published on 27 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

TKS Staffing has been caring for my mum for a few months now and has been absolutely marvellous. The carers are so kind and friendly.
Since being looked after by TKS my mum has made real progress with her mobility.

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Review from Sandra June M (Client) published on 22 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I came out of the hospital after 5 months, my husband had died in August and I had three care firms to look after me and they were awful. Then the smiling face of the carer appeared by my bed, she had had to climb under my stairlift on the stairs and we both burst out laughing and that started the wonderful
relationship that I have with them all. They come to me 4 times a day and arrange the meal that was due, in the morning I have a shower or wash, dressing in clean clothes. They sort out all the jobs that help us pass our day. I don’t have many visitors as they all work but even my children and grandchildren talk about the carers as friends visiting. They make my life worth living and I love them all even if I forget their names occasionally. Thank you so much.

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Review from Julie S (Daughter of Client) published on 15 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't have chosen a better care service, they are amazing. Every one of them brightens up my mum's day. They come in with a smile and treat my mum like a queen. I have baby alarms from Mum's to mine so she can shout me from next door but one. I hear Mum and the carer laughing and singing. She adores
them all. Nothing is too much trouble for them. If you want top-class service, this is the company to choose.

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Review from Gerald C (Son of Client) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This company has looked after my mother since December 22 until her death on the 14th of March 24. They were the fourth company that my mother had in between hospital stays. To say they were the best is an understatement, my mother was shown respect, compassion, along with high-quality care. The head
of the company was very hands-on, so much so that I had calls from her on Christmas and Boxing Day evenings as my mum had fallen. Between Christmas and New year she got an occupational therapist involved and my mum was provided with the bed and equipment she needed. The carers who came to my mum's were always happy and smiling and in my observation went the extra mile every time. There are so many things I could praise them for they were all wonderful. In short if anyone is looking for an excellent company look no further.

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Review from D D (Husband of Client) published on 3 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very polite and friendly lovely people to meet.

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Review from Gail G (Daughter of Client) published on 18 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The ladies from TKS are absolutely brilliant. They deal with my mum who can be a bit awkward and stubborn at times fantastically. Mum loves a laugh and to have a bit of fun when she's herself and the carers do not disappoint. If they can't do poached egg on toast when they first start visiting Mum,
they certainly can after a couple of visits and as for hot chocolate, they must have nightmares about it. Mum loves them all.

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Review from Lesley M (Daughter of Client) published on 5 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers who came to support my mum at the end of her life were nothing short of amazing. They were kind, courteous and professional at all times. I would recommend TKS Staffing LTD unreservedly. I would not have been able to care for my mum at home without their support they did not just provide
excellent, compassionate care to her, they also supported us as a family. Nothing was too much trouble, and the carer's attention to detail was phenomenal. Some of the carers visited us after mum's death to check we were okay, and I cannot begin to tell you how much that meant to us. If you are a carer or someone in need of support please consider using this company, you will not regret it.

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Review from Lindsey G (Daughter of Client) published on 18 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were delighted with the care, understanding and compassion shown to Dad in the final days of his life. All staff were genuinely warm and caring in their treatment of Dad, and always explained to him what they would be doing, but they were also very supportive to the rest of the family and always
looking out for Mum. We looked forward to their visits as they instinctively knew how to give us the energy and positivity to keep going, and after just a few days they felt like friends. The manager was always easy to get hold of, approachable and organised. Staff always arrived on time with a smile, words of encouragement and hugs if required. We remain very grateful for all their help during such a difficult and emotional time and would highly recommend them to others. Fabulous service, lovely people.

Reply from Tapiwa Chimombe, Manager at TKS Staffing Ltd

Good afternoon,
Thank you for taking the time to post a 5 star review, we very much appreciate it. It is wonderful to hear that you have found the TKS service to be fabulous and that the staff were always warm and compassionate. I will now share your kind words with the team
Kindest Regards


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Review from Mandy S (Granddaughter of Client) published on 8 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you so much for the care you gave my nana for the short time you cared for her at the last stages and journey of her life as a family we appreciate everything, such a lovely bunch of carers we can't thank you enough!

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Review from Jane H (Client) published on 6 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for the carers of my husband in the last few weeks. They were excellent, so kind and caring. They were also so cheerful in their work, they brightened our day at a very difficult time. Lovely people to whom I will be forever grateful.

Reply from Tapiwa Simba, Manager at TKS Staffing Ltd

Thank you very much to you and your family for your kind words. We are glad to hear that we made a difference to your beloved one in his last few weeks. We really do appreciate it.


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Current Review Score: 10.0 (9.957)

Overview of Review Score

The Review Score of 10 (9.957) out of 10 for TKS Staffing Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.957 for TKS Staffing Ltd is calculated as follows: ( (67 Excellents x 5) + (3 Goods x 4) ) ÷ 70 Ratings = 4.957

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for TKS Staffing Ltd is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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Meet the Team (1)

Tapiwa

Tapiwa Chimombe

Job Title: Manager

Joined: 2022

I am in charge of ensuring that the care facility runs well, that residents are taken care of and kept secure, that staff members are being developed, and that other crucial management tasks, including budgeting, are being completed.


My duties involve:
Organising the daily provision of the domiciliary care service in an effective manner.


Control every part of the staff team.


Achieving effective client and employee communication of information and directives.


The administration and coordination of staff development programmes


To ensure that employees are aware of their obligations, exercise leadership.


Frequently Asked Questions about TKS Staffing Ltd

What Type of Services does TKS Staffing Ltd offer?

TKS Staffing Ltd offers Home Care.

How many Carers does TKS Staffing Ltd employ?

TKS Staffing Ltd employs 35 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact TKS Staffing Ltd to verify any information. View our terms and conditions. TKS Staffing Ltd has an Enhanced Service – more info.