Combe Domiciliary Care

26 Wellington Street, Millom LA18 4DE
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8.5 3 Reviews
  • Combe Domiciliary Care, Millom

Care Provided by Combe Domiciliary Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Domestic Services / Home Help
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • Combe Domiciliary Care Ltd
  • Person in charge
  • Sheila Midgley (Manager)
8.5

Combe Domiciliary Care has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Combe Domiciliary Care has 3 reviews.

Overall Experience

  • 3
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Date Published

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1
Overall Experience  Overall Experience 5.0 out of 5

Combe Domiciliary Care have now provided continuous care for the last 2 years to my father. From my initial call to the registered manager, these guys are true professionals. The managers/owners of the company also regularly come check to see my dad and also phone me regularly to see if they can improve
any aspects or have any issues/ concerns. My father has dementia, the ladies and gentlemen have given their very best care to my father, nothing is too much trouble and their training standards are the very highest. I can honestly say that I can rest and be happy that my dad is in safe hands.
I've met most of the large team of carers now and each one is a credit to Combe Domiciliary Care.
Don't hesitate please use this company.

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Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The service provided has been of the consistently highest quality. The staff are without exception professional and compassionate in equal measure.
We are very grateful for the service that we have been receiving the last 6+ months. Mum is treated with care, dignity and good humour.
The communication
between myself and the carers is open, regular and helpful, in addition to the records that are kept.

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Overall Experience  Overall Experience 5.0 out of 5

Combe Domiciliary Care has cared for my mother, who lived on her own in her own home, for not quite 2 years until October 2022 when she required some hospital care, I can highly recommend the care and dedication of the carers who went above and beyond to make sure my mother was fed, clean and comfortable
at all times. Nothing was too much for them, they did what little housework there was, shopping for her and the washing as well as providing some company and chat when time allowed. They made sure that she took her medication correctly and at the correct times and did so many other things for her, I could list many more things but mainly the carers treated her so wonderfully that she completely trusted and felt comfortable with them which was so reassuring for me.
The office was easily contactable if needed but it was never needed. I can only repeat myself and highly recommend Combe Domiciliary Care.

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Management

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Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Combe Domiciliary Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Combe Domiciliary Care is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Combe Domiciliary Care is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Feb 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Combe Domiciliary Care

What Type of Services does Combe Domiciliary Care offer?

Combe Domiciliary Care offers Home Care.