Annicare Ltd

22a, The Forum, North Hykeham, Lincoln LN6 8HW
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9.5 33 Reviews
  • Annicare Ltd, Lincoln
Annicare provides temporary staffing including nurses and care workers to care homes, home care agencies, day centres, hospitals etc.

Annicare staff have a high level of training and receive ongoing skills development and progression.

A robust recruitment process ensures the highest quality of care can be delivered to those supported by Annicare.

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Care Provided by Annicare Ltd

  • Type of Service
  • Home Care Provider
  • Nursing Agency
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • Healthcare Assistant
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Nursing/Care Home Nurse
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Support Worker
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Nursing Care for Children
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Respite Cover
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Annicare Ltd
  • Person in charge
  • Simon Nash (Commercial Director)

Funding & Fees Guide for Annicare Ltd

  • Prices

  • Starting from £30 per hour.

  • All fees are on an individual bases, Annicare accepts funding from the local authority, NHS and private.
    Please call the office to discuss as this depends on the needs of the client.
    Annicare provides private, local authority and NHS care in the community.
    For care and nursing homes fees are discussed with the individual home.

Annicare Ltd Reviews (33)

Total of 33, showing 21-33
9.5

Annicare Ltd has a Review Score of 9.5 (9.452) out of 10, based on 18 reviews in the last 2 years. Over all time Annicare Ltd has 33 reviews.

Overall Experience

  • 25
  • 5
  • 1
  • 1
  • 1

Date Published

33
11
16
18
15

Review from D L (Client) published on 4 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care I received was truly holistic, supporting me not only to achieve my goals but most importantly maintain my independence. My care team were amazing. All of them went above and beyond to support me as not just a person, but as an individual.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from E A (Mother of Client) published on 21 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every carer that we have had (3) has been professional, empathetic and diligent. They have been experienced and knowledgeable but have also listened and learnt so that they could support our child to the best of their ability. I am extremely grateful for the support they have provided and would recommend
them unreservedly.

Staff

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Management

Treated with Dignity

Value for Money

Review from John S (Client) published on 21 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

One lady was excellent always. One lady was here only once - no complaints.

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Management

Treated with Dignity

Value for Money

Review from Lynn (Daughter of Client) published on 25 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What an amazing team Annicare have. From daycare in the home to night sitters. Nothing is ever too much trouble. They show compassion and caring, allowing Mum to keep her dignity at all times. Detailed notes of care given during the night always left. Can't thank you all enough. Special mention to the
lady who put us at ease during first meeting.
Thank you to you all for making this so much easier than it could have been.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Carol I (Daughter of Client) published on 16 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We found the cares were lovely to my mum. They were trustworthy and treated my mum with care and dignity.
Communication was also good. All in all the overall care by the whole team was first class.
Thank you.

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Care / Support

Management

Treated with Dignity

Value for Money

Review from Chris A (Brother of Client) published on 25 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very professional company who really go above and beyond to provide the best care possible in all situations, care really is the heart of what they do.

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Treated with Dignity

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Review from John B (Brother of Client) published on 5 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing providers of care, couldn't be happier with the service this agency has provided for my brother.

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Treated with Dignity

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Review from Louise H (Friend of Client) published on 5 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely professional agency of whom takes great pride in their own work, staff and agency workers. Would recommend to any of my family and friends. Nothing is too much for this company and will go above and beyond to offer advice.

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Review from Andrew (Client) published on 5 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Nothing bad to say at all. The Annicare team that has been sent to us via the agency for our work place they do brilliantly as on a daily basis can be very hard work. Credit where credit is due well done Annicare 10/10.

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Treated with Dignity

Value for Money

Review from H A (Relative of Client) published on 5 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This agency really does put care first. They have very professional and friendly staff. Their compassion to deliver first class care services is second to none!

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Review from Andrew R (Husband of Client) published on 28 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A fantastic agency. Always willing to go that extra distance to make sure everything is in place to make sure everyone receives the best possible care and attention. Our family has had to deal with several care and nursing agencies over the years, directly and indirectly, and Annicare has been a refreshing
change to a lot of our previous experiences. I feel a review is the least I could do to say thank you, and look forward to dealing with you all again!

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Review from Gemma J (Sister of Client) published on 28 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely excellent company who go above and beyond for clients, service users and staff. They really do care and this shines through. Totally recommend without hesitation.

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Treated with Dignity

Value for Money

Review from Phil H (Client) published on 28 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely professional, reliable, conscientious staff, very family oriented and without doubt care for the client first among everything.

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Management

Treated with Dignity

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Current Review Score: 9.5 (9.452)

Overview of Review Score

The Review Score of 9.5 (9.452) out of 10 for Annicare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.452 for Annicare Ltd is calculated as follows: ( (76 Excellents x 5) + (14 Goods x 4) + (5 Satisfactorys x 3) + (3 Poors x 2) + (6 Very Poors x 1) ) ÷ 104 Ratings = 4.452

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Annicare Ltd is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Sep 2023

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (2)

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Meet the Team (6)

Charlie

Charlie Knott

Job Title: Homecare Deputy Manager

Joined: 2018

I started my career in the care sector in 2011 and have undertaken several different roles since then. I was the community support lead for a couple of years, before being promoted to Annicare's homecare deputy manager.


Sarah

Sarah McIntyre

Job Title: Compliance Manager & HR Assistant

Joined: 2018

I have been working in compliance and training with Annicare since 2018. I was the sole recruiter for several years while completing my own ongoing training to improve my knowledge and experience.


I am now Annicare's compliance manager and HR assistant.


Tori

Tori Mulhearn

Job Title: Recruitment and Compliance Officer

Joined: 2019

I joined Annicare in 2019 and have worked in many different teams within the business. I have several years of experience in recruitment and compliance, which is my main job role within Annicare.


Emily

Emily Doughty

Job Title: Homecare Community Lead

Joined: 2019

I have worked within the care sector since I turned 18.
I started out providing palliative care in the community, I did this for about 5 years.
In 2019 I started an office role where I was initially completing interviews, not long after this I moved over to the home care team to manage the rostering of care teams.
In 2024 I became the homecare community lead, and I work alongside the homecare manager to ensure a smooth transition of care from hospital to home.


Lisa

Lisa Barrett

Job Title: Assistant Finance Manager

Joined: 2020

I have been with Annicare since 2020, I started out in recruitment but quickly moved over to support the finance team, I was then promoted to Assistant Finance Manager in 2022.


Lindsey

Lindsey Golding

Job Title: Training Manager

Joined: 2022

I have been with Annicare since 2022. I started out supporting with compliance and training and became the training manager in 2023. I am regularly attending training courses and events to ensure the training I provide is to the best possible standard.


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