AIM Homecare

41 Harrison Road, Fareham PO16 7EJ
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10 36 Reviews
  • AIM Homecare, Fareham
Aimhomecare Ltd is a small relatively new care provision that has already excelled in excellence receiving their top 20 award with homecare.co.uk. 2018. You can expect only the best from this service going above and beyond with their manager actively overseeing care delivery and ensuring your needs are known and met.

They use the latest in technology where families can access electronically their loved ones notes without having to contact the office, so living a distance from a family member receiving care no longer needs to be a headache. You will have full 24hr access to every detail of their care including the carers time of arrival and departure.

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Care Provided by AIM Homecare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • AIM Homecare Ltd
  • Person in charge
  • Alison Beal (Manager)

Funding & Fees Guide for AIM Homecare

  • Prices

  • £26.00 weekdays £29.00 weekends per hour

  • We also provide 30, 45, & 15 min calls

AIM Homecare Reviews (36)

Total of 36, showing 1-20
10

AIM Homecare has a Review Score of 10 (9.955) out of 10, based on 15 reviews in the last 2 years. Over all time AIM Homecare has 36 reviews.

Overall Experience

  • 31
  • 5
  • 0
  • 0
  • 0

Date Published

36
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4
15
21

Review from Julie M (Daughter of Client) published on 11 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been using AIM since June 2024. Mum is very well cared for and we are both very happy with the ladies that come every day to help her with her personal needs and cook her lovely meals of her choice.
Mum's area had a power cut recently and AIM contacted me to make sure I was aware and to
check that Mum was OK. Things like that make you realise that they really do care over and above their contracted hours.

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Review from Natalie C (Daughter of Client) published on 7 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents have always been happy with the twice daily visits for my mother and have great fondness for her carers. I have always thought that they go above and beyond, providing cards, decorations and treats.
Recently as my father was admitted to hospital we sought full-time care for the duration
of his stay. This was provided at very short notice with some carers even giving up days off to provide cover.
The care and kindness that they showed my mother was amazing making a difficult time for her as pleasant as possible.
We were extremely happy to have these wonderful carers looking after her and cannot recommend them highly enough.

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Review from Julie P (Daughter of Client) published on 16 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my father had to go into hospital, we asked AIM to help provide 24-hour care for my mother for the duration of his stay (they were already supplying 2 care visits a day).
Even though this was very short notice, they went above and beyond to provide all the care she needed including overnight.
All
of the ladies we have encountered have been exceptional, treating my mother with nothing but kindness and sympathy as she has found it very difficult to adjust to being apart from my father.
Not only has this put my mind at rest that she is being cared for well, but the communication has also been first-class.

Reply from Alison Courtney, Manager at AIM Homecare

Thank you for your kind words. We recognise the importance of continuity in the absence of a loved one.


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Review from S L (Daughter of Client) published on 9 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a relief having AIM looking after my mum, who has dementia, but who wants to stay in her own home. The carers have taken their time to get to know Mum and taken great pains to maintain her dignity, whilst providing for all her needs. Communication with the team has been first-rate, with the additional
facility of the online portal allowing me to see exactly what is happening in real-time - especially important to me as I live 200 miles away.
I would not hesitate to recommend this efficient, caring, thoughtful company to anyone whose elderly loved ones need assistance.

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Review from Peter W (Client) assisted by family/friend published on 15 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Reliable and helpful weekly care. Carers are pleasant, professional, appropriately dressed and caring to both of us.

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Review from P C (Client) published on 9 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the regular carers who come to me are very friendly and extremely efficient. They are always so cheerful and have been excellent at meeting extra care when I have needed it. I feel they really know me and my background. I think my relationship with them is positive and I enjoy their visits. I
have become very fond of them and feel they are friends. I value their advice and am grateful for the genuine care and concern they show to ensure I am well looked after. Thank you AIM Homecare!

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Review from D J (Power of Attorney of Client) published on 11 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with AIM Homecare. Polite and helpful staff. Always on hand. Excellent caregivers. Very friendly. Answered all questions straight away. We can not fault AIM Homecare in Fareham. We are very grateful to them for all their hard work. The supervisor is on the phone and has been brilliant.

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Review from Robert G (Husband of Client) published on 2 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The service provided to my wife was always caring and professional. Communication was good and response to any issues raised was prompt and effective. The carers did not just do the minimum but went above and beyond to provide personal care of a bespoke and high quality that always gave my wife a sense
of dignity.

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Review from Andrea K (Daughter of Client) published on 26 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend AIM Homecare as they provide an excellent service for my Mum who has Alzheimer's. If there is ever a problem or query they always get back to me very quickly. Mum enjoys her visits and always says how lovely all the carers are. I get an update via an online care log system which
is really helpful for me to know what happened during each visit. I have peace of mind that her medication is administered daily correctly. Whenever I need extra care for Mum if I am not around, then they always assist with this, which is greatly appreciated. I have full confidence that Mum is cared for with compassion and all requirements are met daily.

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Review from Mark B (Son of Client) published on 20 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

AIM Homecare has been looking after my mother all this year. Their staff and the care that they give have been excellent, going above and beyond... i.e. taking glass bottles to the bottle bank for us.
The staff are always friendly and cheerful, taking pride in their work and in the care they give to
my mother.
I visited my mother recently - there was nothing for me to do. The house was clean and tidy - even the neighbour commented on how clean and tidy AIM Homecare has kept the house.
Many thanks.

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Review from S M (Friend of Client) published on 20 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

AIM has a great team of professional and friendly staff who go out of their way to ensure those being cared for are treated with dignity at all times. Nothing is too much trouble, and they are always on hand to speak to, whether you need advice or just a friendly ear.

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Review from Lesley G (Daughter of Client) published on 20 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We chose AIM Homecare because:
1. My Aunty had used them and liked them
2. They are run by local carers rather than a franchise
3. They offer flexibility, e.g. 30 or 45 or longer sessions.
We've had a very positive experience. The carers are caring, which is, of course, most important. We had to
support my dad after a hospital visit, but they now support my mum with heavier household tasks too.
You do get different carers, and they aren't always on time. As my mum said, "we know they support other people who are much more reliant, and of course, they deal with emergencies too, so we know that they will prioritise us when we need it".
Also, because carers run the service, they can come out and fill in gaps when required. This is very reassuring for me and my sister, as we know we can rely on them.
They allow you to change your package easily as you find out what suits you, which is another reason to choose them.

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Review from Carol M (Niece of Client) published on 19 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having the team from AIM visit my auntie 4 times a day means that she can remain in her own home. I always have peace of mind that my auntie is well cared for, and she has often told me that she looks forward to their visits. Nothing is ever too much trouble for the carers and the team managers are
very accommodating, cancelling calls when I can take Auntie out for lunch, or adding in extra calls if I’m going to be away. Both my auntie and I were very grateful recently when, after my auntie had a fall, a team member stayed with her til the medical team arrived. Thank you to AIM and their team, your dedication, professionalism and friendship to both my auntie and myself is much appreciated.

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Review from Nick B (Son of Client) published on 19 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

AIM Homecare is one of several care providers that my mother has used over the years. And I can honestly say that they are far away head and shoulders above their competitors. My mother has been using them for many years now and is always delighted with the service, care and concern that they show her.
As a son, they always keep me in the loop as to any problems that they find and advise me as to what steps to take. To my mother, they provide a caring, professional and pleasant service which she sees as a welcome addition to her daily activities. I can’t speak highly enough of them.

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Review from Lisa J (Daughter-in-law of Client) published on 19 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

AIM Care has been providing care for my father in-law for some time now. It is a huge relief knowing he is being well cared for, as we do not live in the area. I cannot speak highly enough about the exceptional care provide by AIM. Care providers are excellent!
If there are any issues, they ring immediately
to inform me and if have any concerns, they are always on hand to help.

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Review from Doreen C (Wife of Client) published on 25 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The entire AIM Homecare team are very caring. They pay particular attention to the individual needs of the client and encourage them to do as much for themselves as possible. They use techniques to help achieve this such as verbal and physical cues and even some singing. The carers often use humour
to create a fun and productive environment. They take time to explain what they are doing and are in constant communication with the client. We have been with them for 3 years, they have helped me to cope with the situation. I'm 86 years old.

Reply from Alison Courtney, Manager at AIM Homecare

Thank you for your kind words. We do like to know that our person-centred training is in practice out in the field.


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Review from Adriana H (Daughter of Client) published on 5 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I initially felt hesitant about having home care for my father but AIM Homecare have been so friendly, so professional and really reassuring that my father is in good hands. I feel completely at ease and my father couldn’t be happier with the team who have been excellent! Thank you so much for all your
help!

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Review from Sarah M (Daughter of Client) published on 28 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since having the good fortune of finding AIM Homecare over 3 years ago, we have had an excellent experience. The carers are always positive and caring and they treat their client with respect. The AIM Homecare management team are very helpful and great to work with. The carers go above and beyond and
always try to stimulate and engage with their client. They do all they can to make the experience as safe, fun, and dignified as possible.

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Review from A N (Daughter of Client) published on 19 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Once AIM was involved in my parents care, I was confident that they were cared for as I would myself. Their attitude, efficiency, communication and all other aspects of their care was first-rate. I have no hesitation in recommending them.

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Review from Barbara H (Client) published on 23 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A friendly company who try to keep customers and staff happy.

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Current Review Score: 10.0 (9.955)

Overview of Review Score

The Review Score of 10 (9.955) out of 10 for AIM Homecare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.955 for AIM Homecare is calculated as follows: ( (86 Excellents x 5) + (2 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 89 Ratings = 4.955

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for AIM Homecare is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (1)

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Meet the Team (5)

Stephen

Stephen Beal

Job Title: Director

Joined: 2018

Stephen is our director, he has 16 years business experience and has a keen interest in Aim . He is actively involved in the running of the business and has on occasion rolled up his sleeves and helped with the care delivery! Stephen is a team player and encourages teamwork at all times.


Alison

Alison Beal

Job Title: Registered Manager

Joined: 2018

Ali is the registered manager and holds an NVQ 5 in Health and social care, Advanced Safeguarding, Medication training and a trainer in moving and handling. Ali has 6 years of experience in management and her people skills are second to none.


Jennifer

Jennifer Murphy

Job Title: Assistant Manager

Joined: 2018

Jen Is our assistant manager with over 28 years experience in care . She is responsible for all the training of staff, and taking control in Ali's absence. Jens qualifications include, Taqa level 3, NVQ 5, Advanced Safeguarding, advanced promoting independence. and makiton. Jen also has 11 years experience in autism.4 years experience as a NVQ assessor with the ability to train staff up to a level 5 NVQ in health and social care .


Karen

Karen Newman

Job Title: Supervisor

Joined: 2018

Karen Newman has been employed by Aim for a few years now showing dedication to the company and proving herself as an asset to us.
Karen is very knowledgeable particularly within medication and is currently working hard to attain train the trainer qualifications to support staff while working alongside new staff. Karen has already obtained one of her train the trainer in medication and excelled in this area achieving top marks and making us proud there is very little that Karen doesn't know about medication administration within the care worker role. A much-valued member of our management team


Erin Louanne

Erin Louanne Courtney

Job Title: Supervisor

Joined: 2022

Erin Courtney is the newest member of our management team and is actually the daughter of Alison (founder of Aimhomecare) Erin is learning the ropes from the bottom up to continue the business for years to come. So when we say we are a family-run company, We really are!
Erin is currently studying for her level 3 diploma and is truly following in mum's footsteps.


Erin has built fantastic working relationships with both staff and clients. Working out in the field gaining valuable experience and coordinating care in the office has come as a second nature to her.


Frequently Asked Questions about AIM Homecare

What Type of Services does AIM Homecare offer?

AIM Homecare offers Home Care.

How many Carers does AIM Homecare employ?

AIM Homecare employs 32 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact AIM Homecare to verify any information. View our terms and conditions. AIM Homecare has a Platinum Service – more info.