Luu-Bridgets Healthcare Ltd

7 The Village, Charlton, London SE7 8UG
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8.5 2 Reviews
  • Luu-Bridgets Healthcare Ltd, London
Luu-Bridgets Healthcare Ltd are a CQC rated Good (October 2018) home care provider based in London.

With a team of experienced and compassionate care professionals, Luu-Bridgets Healthcare are able to offer high quality and reliable support to people from the comfort of their own home.

Whether you are looking for some extra help around the home or more complex care, they can provide the support you need to continue living independently and safely at home. Through bespoke and flexible care plans, you can also be sure that the quality of care will be consistent for as long as you need or want it, always responding to your individual needs and preferences.

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Care Provided by Luu-Bridgets Healthcare Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Luu-Bridgets Healthcare Ltd
  • Person in charge
  • Eleesha Thomas (Manager)

Luu-Bridgets Healthcare Ltd Reviews (2)

8.5

Luu-Bridgets Healthcare Ltd has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Luu-Bridgets Healthcare Ltd has 2 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 0
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Date Published

2
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1
2
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Review from Kay W (Client) published on 25 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My carers are the most gentle, caring and polite people I have ever known. Nothing seems to be too much for them and they do it happily. Thank you for sending them to me. Whoever gets the carers I have got will be very lucky.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J C (Daughter of Client) published on 15 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad's assessment was handled with care and professionalism. All questions were answered knowledgeably. We felt very at ease with the person who visited us. Very happy with this service. Thank you.

Reply from Eleesha Thomas, Manager at Luu-Bridgets Healthcare Ltd

Thank you for your feedback, it will be shared with the team for training and development. We take assessments seriously as it allows us to understand the support our clients need, and how we can work with them to achieve their outcomes.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Luu-Bridgets Healthcare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Luu-Bridgets Healthcare Ltd is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Luu-Bridgets Healthcare Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Oct 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Luu-Bridgets Healthcare Ltd

What Type of Services does Luu-Bridgets Healthcare Ltd offer?

Luu-Bridgets Healthcare Ltd offers Home Care.

How many Carers does Luu-Bridgets Healthcare Ltd employ?

Luu-Bridgets Healthcare Ltd employs 103 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Luu-Bridgets Healthcare Ltd to verify any information. View our terms and conditions. Luu-Bridgets Healthcare Ltd has a Platinum Service – more info.