Stick Care Ltd

Suite 306, Roycraft House, 15 Linton Road, Barking IG11 8HE
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9.9 22 Reviews
  • Stick Care Ltd, Barking
Stick Care is a recruitment agency situated in Dagenham, London.

An expert in mental health, the nursing staffing agency responds to last-minute requirements, the service is fast, reliable, professional and most importantly trusted.

At Stick Healthcare in London and surrounding areas, a team of fully qualified consultants match people to healthcare jobs.

Backed by more than 15 years of experience, staff take pride in a specialised industry knowledge and offer extensive guidance. It supports both the NHS and private sectors by supplying them with top-of-the-range medical staff, from midwives, nurses, NHS Trust, private hospitals, servicing residential homes, prisons.

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Care Provided by Stick Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • Stick Care Ltd
  • Person in charge
  • Olayinka Bakre (Manager)

Funding & Fees Guide for Stick Care Ltd

  • Prices

  • From £11.00 (half an hour)

  • We charge for 30 minutes, 45 minutes and 60 minutes service

Stick Care Ltd Reviews (22)

Total of 22, showing 1-20
9.9

Stick Care Ltd has a Review Score of 9.9 (9.903) out of 10, based on 17 reviews in the last 2 years. Over all time Stick Care Ltd has 22 reviews.

Overall Experience

  • 21
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Review from J O (Daughter of Client) published on 2 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers attended my mother at home who had become terminally ill. The carers were compassionate and respectful just fitting into our home so well. They were always cheerful and were giving for the very best for my mum to the very end. Their standard of care was exceptional and would highly recommend.

Reply from Ola Bakre, Manager at Stick Care Ltd

Thanks so much for taking the time to share your positive experience with us.


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Review from Angus V (Husband of Client) published on 9 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I hadn't had any experience with carers before my wife sadly needed assistance at home earlier this year before she passed away. But I was so thankful for the amazing help and care my wife received. It was far beyond what I could have ever imagined. It was the hardest months of my life, but the carer
team had such positivity, kindness, and attention to detail that it meant that my wife was perfectly looked after. It often felt like a family unit, helping to give my wife the best care and I will be forever grateful for their warmth and for going above and beyond in my wife's final months. Thank you.

Reply from Ola Bakre, Manager at Stick Care Ltd

Thank you for reviewing our service, we are happy to know that you are happy and appreciate the quality service rendered by our team of carers. Your kind words are really appreciated, this will encourage and boost our carers moral. Thank you.


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Review from Robert H (Friend of Client) published on 25 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my friend received at home was exactly what she needed. Along with the amazing District Nurse's team, the Carers provided everything my friend could need.
They were professional, punctual, and delivered the care plan. They were supportive and flexible, able to adapt well to changing and sometimes
unusual circumstances, always friendly and
we all communicated well throughout. I would have no hesitation in recommending them to any prospective client.

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Review from M S (Wife of Client) published on 2 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care for the last months. No complaints, the carers are lovely people. Thank you.

Reply from Ola Bakre, Manager at Stick Care Ltd

Thank you for reviewing our service, we are happy to know that you are happy and appreciate the quality service rendered by our team of carers. Your kind words will boost our carers moral. Thank you.


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Review from Elaine H (Granddaughter of Client) published on 1 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The service my gran received from the carers at Stick Healthcare was exceptional. They we professional, thorough and very considerate. My gran sadly passed away a few weeks ago and it was difficult caring for her at home, but the carers were such an amazing help. It was my gran's wish to die at home
and we were able to fulfill her request with their help. Two particular members of staff were particularly brilliant and I am so grateful to them for all their assistance. I know my gran appreciated their kindness and respect. Thank you so much.

Reply from Ola Bakre, Manager at Stick Care Ltd

Thank you for reviewing our service, we are happy to know that you are happy and appreciate the quality service rendered by our team of carers. Your kind words will boost our carers moral. Thank you.


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Review from Janet Q (Client) published on 25 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Office excellent, friendly, fast, takes action and makes instant change if there is a problem. Very supportive. Staff - one stand-out first-class carer, office often allocate her as know this. Three very good male carers. In general, all satisfactory, very good, thorough all-round care. Including breakfast,
lunch, and plenty of water.

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Review from S H (Brother of Client) published on 6 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Stick was appointed by RUTC to care for my brother who was dying from terminal cancer. I truly appreciate the support and care given by the team. Personally, I appreciated that many had a Christian faith - my brother was at peace and well cared for.
I do wish the UK would pay care workers more. They
do a vital job and ensure your loved ones are treated with dignity during their last months on this earth.

Reply from Ola Bakre, Manager at Stick Care Ltd

Thank you for reviewing our service; we are happy to know that you are happy and appreciate the quality service rendered by our team of carers. Many thanks.


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Review from D C (Next of Kin) published on 5 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers involved with this patient were incredible. The level of care was exceptional. They were kind, genuinely caring, professional and very knowledgeable in all the care they gave. They took so much time and care with everything involving the patient and our family. We are so grateful for the
expert care and support they have all given to us.

Reply from Ola Bakre, Manager at Stick Care Ltd

Thank you for reviewing our service, we are happy to know that you are happy and appreciate the quality service rendered by our team of carers. Many thanks


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Review from Marian B (Wife of Client) published on 4 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although I've put May this applies to the whole time we had the carers coming in.
I am so grateful to the team of carers who looked after my husband for a few months before he died. They were all very professional and thorough in their care of him as well as being kind and friendly (to me and to him).
I
can't speak highly enough of them they were amazing and such lovely warm people. Thank you to each one of them.

Reply from Ola Bakre, Manager at Stick Care Ltd

Thank you for reviewing our service, we are happy to know that you are happy and appreciate the quality service rendered by our team of carers. We will continue to encourage our carers to continue the good work.


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Review from Keith M (Son of Client) published on 21 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been receiving care from Stick Care Ltd since November 2023. The carers are always highly professional and a source of great comfort and support both to my mother and the family.
Communication is excellent both towards my mother and the family. Health and welfare issues are highlighted
to us at all times. My mother is treated with dignity and respect as are we. We are so grateful for the continued support we get at this very difficult time.

Reply from Ola Bakre, Manager at Stick Care Ltd

Many thanks for taking the time to review our service, sharing your experience and complimenting our carers.


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Review from Paula N (Daughter of Client) published on 18 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There were two excellent carers that my late father had. One carer was more like a nurse than a carer. She was very professional and extremely caring. Not only did she support my father in every possible way, she supported me and my son. These two carers treated us more like family.
I will be forever
grateful to them for everything they did.

Reply from Ola Bakre, Manager at Stick Care Ltd

Thank you Paula for taking the time to review our services, this encourages us to continue to give quality care needed by our service users. Many thanks.


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Review from Sharon F (Daughter-in-law of Client) published on 18 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Adequate and relevant staffing. Excellent communication between clients and between carers. Respect is shown always. Compassion and concern for even the family members of the client. Willingness to carry out tasks. Being always pleasant to the client, family and visitors. Trustworthy, can always be
left unsupervised.
Honest and helpful. All the above are the qualities displayed by the staff of Stick Care.

Reply from Ola Bakre, Manager at Stick Care Ltd

Thank you, Sharon, for the feedback and review, this will motivate us to continue to give quality care needed by our service users. Stick Care appreciates the opportunity given to your relative with her personal care.


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Review from P H (Client) published on 16 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My carers are always on time, polite and I am treated with a high level of dignity. More importantly to me, I trust them. Always very positive in manner. I do not have a good appetite but due to their gentle encouragement, I now look forward to meals, which are very well prepared for me. Conversations
with my carers is another aspect of their bedside manner which I find both positive and professional. Thanks to the team.

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Review from C S (Client) published on 16 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My personal experience is that almost all carers are very professional, kind and obliging. They very concisely try to stick to the rules and regulations. Good training.

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Review from P M (Son of Client) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my mother receives is excellent. We have two carers, usually female, who come to care for her three times a day, seven days a week. She is treated with care, respect, dignity and with excellent attention. We as a family are very grateful for the care and help our mother is receiving.

Reply from Ola Bakre, Manager at Stick Care Ltd

Many thanks for your honest review and encouragement, we shall continue to do our best to give the quality care needed to our service users.


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Review from S S (Son of Client) published on 25 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of care and attention my father has received since returning home has been nothing short of excellent! My father would like to specially mention his senior carer who has been outstanding with her attention and kindness, plus his other carers of note.

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Review from Francesca B (Daughter of Client) published on 22 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have to give nothing but praise for the care my mum received from her team of carers.
Compassionate, professional, great communication relating to care given or needed, punctual.
I would highly rate and recommend this company, you won't be disappointed.

Reply from Ola Bakre, Manager at Stick Care Ltd

Many thanks for your review comment


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Review from Rosemary C (Niece of Client) published on 11 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was well cared for by Stick Care. A lovely, caring agency. Auntie was well-fed and well-looked after. She really got to know the carers and felt safe with them.
I found the manager very professional to deal with. She always listened to any concerns and acted straight away if we had extra needs.
The agency has been looking after auntie at home for around one year.
Thank you so much - all of you.

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Review from Paula F (Daughter of Client) published on 9 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Stick carers that came into my parents home were warm, friendly and very professional. They ensured that they made a good and positive relationship with my father, and the care he received was excellent. He was treated with respect and dignity, and although he was initially dubious about having
carers in, he soon looked forward to their visit in the mornings... especially one gentleman. I was contacted if they were running late or if there had been a change of carer, and they were always able and happy to sit with my father when I had to take my mother to hospital appointments.


I would have no hesitation in recommending Stick for the high level of care and professionalism shown.


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Review from Denny M (Daughter of Client) published on 7 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers were so lovely and treated my dad like they would a family member.
Thank you so much for all you did for my dad.


Also, thank you to one person who phoned my mum to see how we were, and also for our lovely flowers when dad passed. So thoughtful.


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Current Review Score: 9.9 (9.903)

Overview of Review Score

The Review Score of 9.9 (9.903) out of 10 for Stick Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.903 for Stick Care Ltd is calculated as follows: ( (85 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 93 Ratings = 4.903

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Stick Care Ltd is based on 17 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Feb 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (2)

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Olayinka Bakre

Job Title: Manager

Joined: 2013

Registered nurse with strong experience in delivering quality care to patients. Professional with more than nine years of experience as a registered manager.
Strong knowledge of medicine, pharmacology, and standards of care in the hospital or private practice setting. Caring and reliable person with a reputation for building a great bridge between medical providers and patients.


No image found

Tosin Thomas Taiwo

Job Title: Director

Joined: 2013

Registered mental health nurse with strong experience in delivering quality care to patients. Professional with more than nine years of experience as a registered manager. The visionary behind company operations and strategies.
Detail-oriented multitasker who thrives in fast-paced environments.


Frequently Asked Questions about Stick Care Ltd

What Type of Services does Stick Care Ltd offer?

Stick Care Ltd offers Home Care.

How many Carers does Stick Care Ltd employ?

Stick Care Ltd employs 105 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Stick Care Ltd to verify any information. View our terms and conditions. Stick Care Ltd has an Enhanced Service – more info.