Lily Caring Angels Ltd

3 Holyrood Street, Chard TA20 2AH
Submit a Review
8.0 2 Reviews
  • Lily Caring Angels Ltd, Chard
Show Lily Caring Angels Ltd on the Map

Care Provided by Lily Caring Angels Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • Lily Caring Angels Ltd
  • Person in charge
  • Afra Tobaiwa (Manager)

Funding & Fees Guide for Lily Caring Angels Ltd

  • Prices

  • Basic Care fees: 1 hour = £28, 45 mins = £24.00, 30 mins = £16.00
Are you the Owner/Manager of Lily Caring Angels Ltd? View your Advertising Options

Lily Caring Angels Ltd Reviews (2)

8.0

Lily Caring Angels Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Lily Caring Angels Ltd has 2 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 0
  • 0

Date Published

2
0
0
1
1

Review from L D (Wife of Client) published on 5 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lily Caring Angel's looked after my husband on his return home from hospital from February 2023 until his death in October 2023. They dealt well with his dementia and immobility showing him respect and kindness at all times, even when he was cross. They worked well with the District Nurses and Physio.
They were very aware of my needs, too. Communication with the office was excellent and their timekeeping was good considering the nature of their work. There was always help available whenever I needed it. They tailored their involvement to our needs. I would highly recommend.

Reply from Afra Tobaiwa, Manager at Lily Caring Angels Ltd

Thank you for your kind review. It was a privilege working with you both.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Robert J (Husband of Client) published on 29 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have had the manager and her Angels since the middle of July to look after my wife after a serious stroke. The care, love and consideration is of the highest standard and many of them have nursing experience and have worked in hospitals. I could not ask for anything better than the service we have
and for 3 months was four times a day. With their input, we are now reducing some of the daytime visits. I have no hesitation in recommending these Angels for anyone needing loving care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Lily Caring Angels Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Lily Caring Angels Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Lily Caring Angels Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Lily Caring Angels Ltd

What Type of Services does Lily Caring Angels Ltd offer?

Lily Caring Angels Ltd offers Home Care.

How many Carers does Lily Caring Angels Ltd employ?

Lily Caring Angels Ltd employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Lily Caring Angels Ltd to verify any information. View our terms and conditions. Lily Caring Angels Ltd has a Basic Service – more info.