New Horizons Management Services Ltd

TBX@Sunley, Sunley House, Bedford Park, Croydon CR0 2AP
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8.0 1 Review
  • New Horizons Management Services Ltd, Croydon
New Horizons Management Services is a skilled Home Care Provider. They provide care in Croydon and surrounding areas. Their operation is staffed by highly trained and capable professionals who have extensive experience in the Health Care field. They supply homecare workers, personal assistants, care workers.

They are committed to providing their community with the highest quality of care in the comfort and safety of the place they call home. They aim to provide a unique, personalized service to all customers. Their staff will continually seek feedback from customers and their families to help staff improve on the service.

The management side is run by experienced and educated professionals whose collective expertise helps in providing high quality care. All employees undergo background checks as well.

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Care Provided by New Horizons Management Services Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Domestic Services / Home Help
  • Older Person Care
  • Palliative Care
  • Physical Disability
  • Sensory Impairment
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • New Horizons Management Services Ltd
  • Person in charge
  • Mildred Phakati (Manager)

Funding & Fees Guide for New Horizons Management Services Ltd

  • Prices

  • £15.00 - £22.00 per hour

New Horizons Management Services Ltd Reviews (1)

8.0

New Horizons Management Services Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time New Horizons Management Services Ltd has 1 review.

Overall Experience

  • 1
  • 0
  • 0
  • 0
  • 0

Date Published

1
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1
1
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Review from J A (Mother of Client) published on 27 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

New Horizons Management Services have put a huge smile on my face, my son with special needs has the best carer to support, understand, and care for my son according to his needs. My son comes back from outings with a smile like never before and I am so very satisfied with the service. I highly recommend
this service and look forward to a lasting relationship.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for New Horizons Management Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for New Horizons Management Services Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for New Horizons Management Services Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Oct 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about New Horizons Management Services Ltd

What Type of Services does New Horizons Management Services Ltd offer?

New Horizons Management Services Ltd offers Home Care.

How many Carers does New Horizons Management Services Ltd employ?

New Horizons Management Services Ltd employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact New Horizons Management Services Ltd to verify any information. View our terms and conditions. New Horizons Management Services Ltd has an Enhanced Service – more info.