Manchester City Council North Reablement Service

Harpurhey District Office, 6 Moston Lane, Manchester M9 4DD
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8.0 1 Review
  • Manchester City Council North Reablement Service, Manchester

Care Provided by Manchester City Council North Reablement Service

  • Type of Service
  • Home Care Provider
  • Local Authority Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment

Good to Know

  • Admission Criteria
    • By refferal

Manchester City Council North Reablement Service Reviews (1)

8.0

Manchester City Council North Reablement Service has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Manchester City Council North Reablement Service has 1 review.

Overall Experience

  • 1
  • 0
  • 0
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

The team have been caring for my Mother whom has recently had a leg amputated. They have been nothing short of outstanding, they have been amazing at providing physical and mental support, I can not thank them enough. They have helped to keep my mother's spirits high. I would like to especially thank
two members of staff, they have honestly been a friend to my mother in a time of need all while going above and beyond their job roles to ensure my mother feels independent and safe. Thank you to all the carers who have helped we couldn't have asked for a better group of people.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Manchester City Council North Reablement Service is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Manchester City Council North Reablement Service is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Manchester City Council North Reablement Service is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Jul 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Manchester City Council North Reablement Service

What Type of Services does Manchester City Council North Reablement Service offer?

Manchester City Council North Reablement Service offers Home Care.