Ease Healthcare Sheffield

Town Hall, The ARC, Manchester Road, Stocksbridge, Sheffield S36 2DT
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9.2 4 Reviews
  • Ease Healthcare Sheffield, Sheffield
Other Home Care Providers you may be interested in:

Care Provided by Ease Healthcare Sheffield

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Person in charge
  • Esnath Manomano (Manager)

Ease Healthcare Sheffield Reviews (4)

9.2

Ease Healthcare Sheffield has a Review Score of 9.2 (9.167) out of 10, based on 4 reviews in the last 2 years. Over all time Ease Healthcare Sheffield has 4 reviews.

Overall Experience

  • 4
  • 0
  • 0
  • 0
  • 0

Date Published

4
3
3
4
0
Overall Experience  Overall Experience 5.0 out of 5

My mother has received nothing but great service and care from the attending carers
A big mention to one carer in particular, who my mother talks about non stop, a truly professional and helpful member of your team.
thank you for all you are doing to help relieve a bit of pressure off myself

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Management

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Value for Money

Overall Experience  Overall Experience 5.0 out of 5

This review is based on observations over the last six months.
The staff are helpful, cheerful, courteous and thoughtful towards my mother. They do the best they can for her. However, she can appear to be less than fully grateful at times. I am completely cognisant of the fact that she has very high
and exacting standards that are almost impossible for anybody to meet and far exceed what many would consider reasonable.
Despite this, my experience of the regular visiting staff are as outlined as above and I commend them most highly.

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Overall Experience  Overall Experience 5.0 out of 5

I would just like to thank Ease Healthcare and the fantastic care team who have been looking after my mum on a daily basis for the past couple of years. Mum has dementia and they are kind, helpful, polite, patient and very professional with her. They always keep in contact with myself and family
members - they are the best. We have a really good relationship with them and that helps when caring for mum and would be lost without their help. They are outstanding and I would definitely recommend them to anyone looking into needing carers for family members.

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Treated with Dignity

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Overall Experience  Overall Experience 5.0 out of 5

Young lady who came on Thurs 14th was excellent, the best yet. Polite, carried out the basics and did so with a very pleasant attitude.
She should be used by the company as a benchmark on standards and professionalism.

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Value for Money

Current Review Score: 9.2 (9.167)

Overview of Review Score

The Review Score of 9.2 (9.167) out of 10 for Ease Healthcare Sheffield is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.917 for Ease Healthcare Sheffield is calculated as follows: ( (23 Excellents x 5) + (1 Satisfactorys x 3) ) ÷ 24 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Ease Healthcare Sheffield is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Aug 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Ease Healthcare Sheffield

What Type of Services does Ease Healthcare Sheffield offer?

Ease Healthcare Sheffield offers Home Care.