SureCare (Redbridge & Epping Forest)

113 High Road, Loughton IG10 4JA
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23 Reviews
  • SureCare (Redbridge & Epping Forest), Loughton
SureCare Redbridge & Epping Forest are committed to providing exceptional care services for those in need at all stages of life’s journey.

Experienced care workers cover a wide range of care and support services right across the country. From busy parents requiring babysitting to those in need of personal care and support at home, SureCare strives to give you peace of mind that your loved ones are cared for to the very highest of standards.

SureCare is fully regulated by the Care Quality Commission (CQC) and all care staff are subject to enhanced Disclosure and Barring Service (DBS) clearance.

Care Provided by SureCare (Redbridge & Epping Forest)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Michelle Kyte (Owner)

SureCare (Redbridge & Epping Forest) Reviews (23)

Total of 23, showing 21-23

Over all time SureCare (Redbridge & Epping Forest) has 23 reviews.

Overall Experience

  • 21
  • 2
  • 0
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Date Published

23
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23
Overall Experience  Overall Experience 5.0 out of 5

My father has mild dementia, severe depression and anxiety as well as other ailments common to the elderly.


My main concern is his medication and safety, but after that, I want him to enjoy being with his carers. He's a very proud independent man and finds it difficult to be cared for.


The owner

from SureCare is not only a professional but she actually likes old people and this is vital for my father. He's very sensitive to what motivates people and if he feels someone is just there to get the job done and get out the door he is not a happy person.


When she is involved or about to go round, I relax properly as I know that someone is going to visit him that will have the eyes and the will to see if there is anything that needs changing and the professionalism to feedback to me if needed.


First class, I recommend SureCare without reservation.


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Management

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Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My father has only been with the agency for a few weeks and has found the company to be well-managed, the staff are always willing to please. He has always been treated with dignity and kindness.

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Treated with Dignity

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Overall Experience  Overall Experience 5.0 out of 5

All the staff are amazing. They cared for my Mum and were always reliable, caring and really good at their job. Mum liked them and they always managed to make her feel comfortable and cared for as well as brightening her day with their cheery demeanour.
They made a big difference to Mum’s last months
and that made a big difference to us, her family.
Thank you again.

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Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 3 Aug 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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