Helping Hand Homecare

Suite 9, Evolution Business Centr, Unit 6 County Business park, Darlington Road, Northallerton DL6 2NQ
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1 Review
  • Helping Hand Homecare, Northallerton

Care Provided by Helping Hand Homecare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Abigail Norman
  • Person in charge
  • Abigail Norman (Owner/Manager)

Helping Hand Homecare Reviews (1)

Over all time Helping Hand Homecare has 1 review.

Overall Experience

  • 1
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

I am writing to express my thanks for your company's care of my mother who has Alzheimer's Type Dementia. Since the care has been in place and is now seven days a week two visits a day with additional befriending support. The improvement in my mother's care and appearance has been very noticeable. She
is now clean and smart in her appearance well supported and has now resumed her self-care routine of wearing her make-up and doing her hair once again and is generally much more content with your support. She is treated with dignity and respect by all the team.
The care and support have been outstanding from all the carers without exception. My mother loves the befriending visits and trips out which have recently started. The Care Coordinator DW and Care Practitioner coordinate my mother's care and support extremely well, nothing is too much trouble, well done and lead a very capable care team. Well Done to all the team from an appreciative family.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 17 Nov 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Helping Hand Homecare

What Type of Services does Helping Hand Homecare offer?

Helping Hand Homecare offers Home Care.

How many Carers does Helping Hand Homecare employ?

Helping Hand Homecare employs 20 carers.