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Blessed Hearts Homecare has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Blessed Hearts Homecare has 8 reviews.
Review from W E (Daughter of Client) published on 13 January 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from I W (Client) published on 7 January 2020
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Joseph Nana at Blessed Hearts Homecare
Hello, Thank you for your review. Please can you let us know what we can do to improve our service to you. Regards.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Kim F (Niece of Client) published on 16 December 2019
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Stacey Lane at Blessed Hearts Homecare
Thank you so much for the review. We are so glad that we exceeded expectations and were able to help you during this difficult time. I will pass on your gratitude to that staff that attended. All of our staff are trained to the highest quality and are compassionate and sensitive to everyone's individual needs. Thank you very much.
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Treated with Dignity
Value for Money
Review from Gary K (Son of Client) published on 16 August 2019
Submitted via Website •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from A K (Wife of Client) published on 12 June 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Joseph Nana at Blessed Hearts Homecare
Thank you for appreciating the work of our hard working Carers.
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Management
Treated with Dignity
Value for Money
Review from L M (Niece of Client) published on 15 April 2019
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5.0 out of 5
When dealing with the office - their communication skills are impeccable, any concern I have ever raised, no matter how minor has been addressed immediately, putting my mind to rest. They have contacted
When dealing with the carers - they are very accommodating, caring, understanding, helpful, friendly.
Would strongly recommend this company, as they have relieved a lot of stress I had with a previous care company I was using.
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Treated with Dignity
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Review from Marie C (Daughter of Client) published on 9 November 2018
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Joseph Nana at Blessed Hearts Homecare
Thank you for your review. We are also grateful for the attention you pay to your loved ones and your openness and advise for the care you like for your parents.
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Treated with Dignity
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Review from Donna R (Client) published on 17 October 2018
Submitted via Website •
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5.0 out of 5
Many thanks.
Reply from Joseph Nana at Blessed Hearts Homecare
Thank you so much. I am so pleased that our services met your expectation. I would also like to thank you for making it easier for our Care Worker to feel welcome into your home.
Staff
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Treated with Dignity
Value for Money
The Review Score of 8.0 (8.000) out of 10 for Blessed Hearts Homecare is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Blessed Hearts Homecare is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Blessed Hearts Homecare is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 Feb 2022
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