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Barclay Specialist Care Ltd has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years. Over all time Barclay Specialist Care Ltd has 8 reviews.
Review from A T (Friend of Client) published on 30 October 2024
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Care / Support
Management
Treated with Dignity
Value for Money
Review from J C (Client) published on 30 September 2024
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Treated with Dignity
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Review from S J (Sister of Client) published on 14 June 2023
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Reply from Sinead Barclay, Manager at Barclay Specialist Care Ltd
Thank you for the positive feedback, It is a pleasure to work with you all and to provide stability with your brother's care package.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Brenda G (Mother of Client) published on 24 January 2023
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Reply from Sinead Barclay, Manager at Barclay Specialist Care Ltd
Thank you for taking the time to leave such kind and positive feedback.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Karen W (Wife of Client) published on 7 October 2020
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Staff
Care / Support
Management
Treated with Dignity
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Review from Trish J (Mother of Client) published on 29 September 2020
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Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from K J (Husband of Client) published on 29 September 2020
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Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Nicola G (Mother of Client) published on 25 September 2020
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Treated with Dignity
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The Review Score of 9.0 (9.000) out of 10 for Barclay Specialist Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Barclay Specialist Care Ltd is calculated as follows: ( (17 Excellents x 5) ) ÷ 17 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Barclay Specialist Care Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 4 Jul 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Clinical Director
Joined: 2017
Sinead Barclay - Clinical Director
Job Title: Director
Joined: 2017
Trevor Barclay - Director
Job Title: Operational Care Manager
Joined: 2018
Kim Webster - Operational Care Manager
Job Title: Operational Care Manager
Joined: 2019
Claire Smith - Operational Care Manager
Job Title: Clinical Nurse Specialist
Joined: 2020
Chris Dawn - Clinical Nurse Specialist
Job Title: Financial Controller
Joined: 2019
Nicola Bennett - Financial Controller
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Barclay Specialist Care Ltd to verify any information. View our terms and conditions. Barclay Specialist Care Ltd has an Enhanced Service – more info.