Durbia Healthcare Ltd

Nash Business Centre, 62 Arnold Road, Old Basford, Nottingham NG6 0DZ
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8.4 6 Reviews
  • Durbia Healthcare Ltd, Nottingham
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Care Provided by Durbia Healthcare Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Durbia Healthcare Ltd
  • Person in charge
  • Taurai Dzemwa (Registered Manager)

Funding & Fees Guide for Durbia Healthcare Ltd

  • Prices

  • Our fees are competitive can be negotiated and are based on the level of care required.
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Durbia Healthcare Ltd Reviews (6)

8.4

Durbia Healthcare Ltd has a Review Score of 8.4 (8.409) out of 10, based on 2 reviews in the last 2 years. Over all time Durbia Healthcare Ltd has 6 reviews.

Overall Experience

  • 5
  • 0
  • 1
  • 0
  • 0

Date Published

6
0
2
2
4

Review from Neil W (Husband of Client) published on 11 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Durbia Healthcare high enough. They were very thorough with regard to all aspects of hygiene, my wife was totally bed-bound for most of the time that Durbia cared for her (about 18 months) and never had any skin issues, which was commented on by both district nurses and hospital staff.
As my wife's condition worsened, and more specialist equipment was needed, Durbia always made sure that a more than adequate number of staff were trained and available so that her total care was never in question. But also as important to us was the way that the carers genuinely cared!
Always in good spirits, always ready to do whatever my wife needed, and never rushed or impatient, these guys genuinely made my wife's final months much more bearable than would otherwise have been the case, and our whole family are very grateful for them.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Peter W (Nephew of Client) published on 27 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fabulous ongoing care provided by Durbia, providing care 4 times a day for my uncle. All the carers seem competent, compassionate and knowledgeable, with a good skill set. My uncle has no complaints about any of the staff, but has a particular affinity for his two regular carers that attend him. He
often says how nice they are and they are able to get him to eat and drink effectively, where I have failed.
Very happy with the excellent service provided so far.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Colin H (Son of Client) published on 10 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Two wonderful ladies provided care for my terminally ill Mum. They were professional, kind, caring, compassionate and my mum also spoke very highly of them! I have no hesitation in recommending Durbia for the supply of care.......simply amazing.

Reply from Taurai Dzemwa, Manager at Durbia Healthcare Ltd

Many thanks for your kind comments, we really appreciate you taking the time. It was an absolute pleasure to care for your mum and everyone she values in her life. We wish you all the best.


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Management

Treated with Dignity

Value for Money

Review from Nicola S (Daughter of Client) published on 28 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not state HOW grateful I am to Durbia for their expert and GENUINE care of my father throughout the last year of his life and including his last moments of life. Living far from my father was greatly eased by the fact that I could see how sincere the care given by Durbia was and that my father
really was cared for and respected by the carers that Durbia provided. As his care needs increased, Durbia was able to increase their care and always kept me informed throughout it all.
As a GP I see a wide variety of care providers but I am so grateful that Durbia provided the care that was valued both by myself and my father. The local nurses also spoke highly of Durbia. Thank you so much.

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Management

Treated with Dignity

Value for Money

Review from Pam S (Daughter of Client) published on 26 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Durbia are providing superb personal care for my elderly mother. Constant reassurance was needed. Mum is extremely independent and reluctant to accept help but can no longer manage her own personal care. Durbia have treated her with dignity and respect and created a friendly supportive relationship.
They are always on time and appreciate that mum needs more time in the mornings.


Durbia visit mum four times each day, seven days a week ensuring that not only is she clean and comfortable but has regular meals and the support she needs. Mum's home is kept tidy and her laundry is done. Without such great support, it would not have been possible for mum to remain in her own home. I am also pleased with the excellent communication between Durbia and myself as I often receive text messages advising mum's current condition or any possible issues as soon as they arise.


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Management

Treated with Dignity

Value for Money

Review from B W (Client) assisted by family/friend published on 31 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My carer arrived every day at the agreed time. Always cheerful. She carried out washing and dressing duties as requested and offered general advice on making me more comfortable.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.4 (8.409)

Overview of Review Score

The Review Score of 8.4 (8.409) out of 10 for Durbia Healthcare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.909 for Durbia Healthcare Ltd is calculated as follows: ( (10 Excellents x 5) + (1 Goods x 4) ) ÷ 11 Ratings = 4.909

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Durbia Healthcare Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Jan 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Durbia Healthcare Ltd

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Meet the Team (0)

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Frequently Asked Questions about Durbia Healthcare Ltd

What Type of Services does Durbia Healthcare Ltd offer?

Durbia Healthcare Ltd offers Home Care.

How many Carers does Durbia Healthcare Ltd employ?

Durbia Healthcare Ltd employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Durbia Healthcare Ltd to verify any information. View our terms and conditions. Durbia Healthcare Ltd has a Basic Service – more info.