HK-Care Consulting Ltd

7 Green Acres, The Sidings, Leicester LE4 3BR
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8.0 5 Reviews
  • HK-Care Consulting Ltd, Leicester
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Care Provided by HK-Care Consulting Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Hellena Kambadza (Registered Manager)

Funding & Fees Guide for HK-Care Consulting Ltd

  • Prices

  • £16.00 - £30.00 per hour
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HK-Care Consulting Ltd Reviews (5)

8.0

HK-Care Consulting Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time HK-Care Consulting Ltd has 5 reviews.

Overall Experience

  • 4
  • 1
  • 0
  • 0
  • 0

Date Published

5
1
1
1
4

Review from D B (Mother of Client) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since December 2022 our daughter has been receiving care from HK- Care Consulting Ltd. My daughter has Cerebral Palsy and Global Learning Delay, and continues to receive outstanding care which is second to none. She has made such positive relationships with so many of the HK team, and loves spending
time with them. The love shown to my daughter is that of a family member, and her personal cares are always supported in the most respectful and personal way. My daughter is truly loved and we couldn't feel more grateful for everything that HK continue to do for us. We aren't sure where the last 2 years have gone, but rest assured that they have been something very special. My daughter enjoys her day trips out and to her everyday is a party day when she is with 'her girls' we also have such confidence in the team when we are not with her, and know she is living her best life.
May we take this opportunity to wish everyone at HK a very Happy and prosperous New Year, and we look forward to continuing our journey with them into 2025.

Reply from Hellena Kambadza, Registered manager at HK-Care Consulting Ltd

It has been and will always be our pleasure and honour to support this young lady. She is a joy to look after and the support from family is next to none. Thank you for allowing us to be a part of her journey. Happy new year.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Linda M (Friend of Client) published on 1 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Top marks for the care received from HK Care. Nothing is to much trouble. The carers are very friendly, never late and always go that extra mile and more. Recommend - 10 out of 10. Thank you for all your hard work.

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Care / Support

Management

Treated with Dignity

Value for Money

Review from Marilyn H (Daughter of Client) published on 10 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is receiving the best care from HK-Care Consulting Ltd. In her own words, "I can't fault them". Her carer is caring, responsive and professional. She always arrives on time and does not rush to go to her next client. From the beginning, the interview with the manager was impressive stating
my mother would only see two carers but mostly one person would be the dedicated carer. They have not let us down. So impressed.

Reply from Hellena Kambadza at HK-Care Consulting Ltd

It has been a pleasure supporting this lady and her family have been great in providing information that has made it easier for us to provide person centred care to their mum.


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Review from J M (Client) published on 29 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional company with excellent staff. Staff are kind and considerate, but above all, they listen to what I want which I feel is essential in providing care. Thank you.

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Management

Treated with Dignity

Value for Money

Review from Mr M (Client) published on 24 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent company and well-trained members of staff. It has made a lot of difference in my care needs.

Reply from Hellena Kambadza at HK-Care Consulting Ltd

As an organisation, we strive to make a difference to those we support and we will continue to do our best for you.


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Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for HK-Care Consulting Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for HK-Care Consulting Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for HK-Care Consulting Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Jul 2019

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about HK-Care Consulting Ltd

What Type of Services does HK-Care Consulting Ltd offer?

HK-Care Consulting Ltd offers Home Care.

How many Carers does HK-Care Consulting Ltd employ?

HK-Care Consulting Ltd employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact HK-Care Consulting Ltd to verify any information. View our terms and conditions. HK-Care Consulting Ltd has a Basic Service – more info.