Caremark Brighton and Hove

Carlton House, 28-29 Carlton Terrace, Portslade, Brighton BN41 1UR
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4 Reviews
  • Caremark Brighton and Hove, Brighton
Caremark Brighton and Hove is a home care agency located in Brighton and Hove, and is part of the award winning national Caremark network. Caremark Brighton and Hove provide a personalised, bespoke home care service to adults who wish to remain living in their own homes.

Their philosophy is to enable, empower and support people to retain their independence for as long as possible by providing a holistic, person-centred service which respects their client's values, dignity, and freedom of choice at all times. Caremark Brighton and Hove recognise that finding suitable home care either for yourself, or a loved one, can be a difficult process to navigate and their aim is to make that process as smooth and supportive as possible for you and your loved one(s).

The Caremark Brighton and Hove team is highly experienced in the provision of home care; one of the managing directors is an occupational therapist with many years experience working in the area of mental health and the other managing director was previously a care manager for the local authority assessing for care packages and providing emotional support to both carers and clients, particularly clients with dementia.

Their care manager has 21 years experience in the care industry and has been managing services for the local authority for 15 years and is committed to providing an excellent standard of service provision. Caremark Brighton and Hove would be happy to hear from you if you require any help, support or advice regarding home care, with no obligation to accept services from them.

Care Provided by Caremark Brighton and Hove

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Phil Deuk (Manager)

Caremark Brighton and Hove Reviews (4)

Over all time Caremark Brighton and Hove has 4 reviews.

Overall Experience

  • 4
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Overall Experience  Overall Experience 5.0 out of 5

We tried a number of home carers, and the only one we were very happy with was this one. We tried others, but they were all unsatisfactory, and we had to terminate using them and find someone else. Happily, Caremark came recommended, and they helped us for over three and half years. They were very professional
and gave lots of support and advice to the family.
They never let us down on calls, even through the Covid issues and became a company for which we could rely on and know all was well. They were easy to contact, and any problems that did arise, they were there to help us solve them. I don't know what we would have done without their reliability and help.
The only reason that we have stopped using them is the fact that my father-in-law had deteriorated over time and has had to be transferred to a permanent residence in a nursing home.

Reply from Anita Bramley, Managing Director at Caremark Brighton and Hove

Thank you so much for your lovely review. We were very happy to care for your father-in-law and are so glad that we were able to support him to remain at home over the last few years.


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Overall Experience  Overall Experience 5.0 out of 5

Caremark helped our family care for our loved one at home, we would never have been able to do this without them. They helped all of us, not just the client. Their support, kindness and care was invaluable.
Before we found Caremark we had experienced a few different companies providing care. Their
standards were poor, sometimes they wouldn't turn up for visits, with no prior warning, the office would not answer calls, this was added and avoidable stress.
Caremark always attended every visit promptly and were extremely attentive to the care they were providing. Their high standards of care were always delivered with the client's dignity in mind too. I have recommended this company to friends and believe this is one of the best caregiving companies out there.

Reply from Anita Bramley, Caremark (Brighton and Hove) at Caremark Brighton and Hove

Thank you so much for your kind words. It was an absolute honour to provide the care and support to your loved one and family at that very difficult time. We are so glad we could be there for all of you.


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Overall Experience  Overall Experience 5.0 out of 5

The service that my mother receives is excellent.
The carers bond with my mother and treat her with respect as an individual.
The service is tailored to her needs.
Caremark are very reliable and communicate with me regularly.
They are a great support at a difficult time.

Reply from Anita Bramley at Caremark Brighton and Hove

Thank you for your kind review. It has been both a pleasure and a privilege to support your mother during this time. We are delighted we could help.


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Overall Experience  Overall Experience 5.0 out of 5

All members of this new team are kind, competent, flexible and interesting and interested.
I have never employed 'home care' before so I couldn't compare but I do know that I shall never ask anyone else when I need one in the future.

Reply from Anita Bramley at Caremark Brighton and Hove

Thank you so much for your kind review. Caremark (Brighton and Hove) are delighted that we could support you when you needed us.


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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 3 Jul 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (3)

Anita

Anita Bramley

Job Title: Managing Director

Joined: 2018

After qualifying as an Occupational Therapist, I have worked with a variety of client groups including, working age adults and older adults within the area of acute mental health.
As an Occupational Therapist, I take a holistic approach to both mental and physical well being, with an emphasis on promoting independence, and enabling and empowering individuals to achieve their full potential, whilst respecting their values, dignity and freedom of choice at all times.
I am passionate about being able to provide the highest standards of professional domiciliary care to our vibrant community of Brighton and Hove, enabling individuals who choose to remain living independently in their own homes.
I am proud to be the managing director of Caremark Brighton and Hove, along with Susannah.


Susannah

Susannah Deuk

Job Title: Managing Director

Joined: 2018

I started with a degree in psychology which led a to a career looking after children with learning difficulties and severe autism. This then progressed to working for many years with the over 65s who had mental health issues particularly specialising in supporting people who had dementia as well as supporting and advising their families. There were lots of facets to my job but the part that I enjoyed most was helping them to remain at home when they so wished by assessing their personal needs and arranging for suitable support to be put in place to enable that to happen. This has left me with a passion and desire to see that people who wish to be cared for and supported to continue to live in their own homes are enabled to do so with competent caring staff who are able to ensure that everyone is looked after as an individual.
Caremark as a company offers to ensure that those people who wish to stay in their own homes get to do this by being looked after by caring, competent, well-trained staff and I am proud to be the managing director of the Brighton & Hove branch along with Anita.


Phil

Phil Deuk

Job Title: Care Manager

Joined: 2018

Phil is a very experienced manager with a wealth of knowledge, skills and practice. He has managed various teams within the council; including community, residential and supported living services as well as more recently working in third sector services. He brings a vast array of experience, training and practical application to this role.


As a result of his 21 years within the care sector, he has developed a holistic approach to supporting clients in order to elicit the best outcomes for them.


He is dedicated to bringing the best out of his staff in order to ensure that our clients receive the highest possible standard of care; but also to promote the idea of career development in dedicated staff.


Phil is really excited to have joined the award-winning caremark network, as well as being given the opportunity to lead a progressive and dynamic team in delivering excellent care and support to our clients.


Frequently Asked Questions about Caremark Brighton and Hove

What Type of Services does Caremark Brighton and Hove offer?

Caremark Brighton and Hove offers Home Care.

How many Carers does Caremark Brighton and Hove employ?

Caremark Brighton and Hove employs 35 carers.