Linmar Care Ltd

Colchester CO3 0NY
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9.7 55 Reviews
  • Linmar Care Ltd, Colchester
Linmar Care is a modern, compassionate, home care provider in North Essex who received 'good' from the Care Quality Commission in their first inspection in June 2019, in all five inspection areas.

Linmar Care is a family run business with a clear vision to provide not only Client-Centred care but a great working environment for their team of Care Assistants.

Linmar Care provides bespoke Home Care Services to older people to enable them to remain safe and happy in their own homes.

The area they cover is from Colchester to Mersea Island, Tiptree, Marks Tey, Copford, Coggeshall and Kelvedon with all the villages in between.

Everyone is treated as an individual and time is taken to get to know the client and develop an individual care plan that fits their specific needs and preferences.

A proactive team who like to have special days to bring fun and laughter to all, such as the Alzheimer's Society Elf Day where two of the Care Assistants spent the day visiting clients dressed as elves with hand made gifts for all.

This was an amazing day which was appreciated by all the clients and also raised money for the Alzheimer's Society.

Care Provided by Linmar Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Linmar Care Ltd
  • Person in charge
  • Chike Nwangwu (Director)
Total of 55, showing 1-20
9.7

Linmar Care Ltd has a Review Score of 9.7 (9.738) out of 10, based on 14 reviews in the last 2 years. Over all time Linmar Care Ltd has 55 reviews.

Overall Experience

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  • 9
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Overall Experience  Overall Experience 5.0 out of 5

Led by their excellent manager, the Linmar girls have provided excellent care for my mother for 3+ years now. The team consistently go above and beyond to ensure Mother is taken care of, I simply can't thank them enough. Highly recommended!

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Overall Experience  Overall Experience 5.0 out of 5

My mother is treated with respect and dignity in all aspects of care. Cannot say how highly I rate their care. Mom likes all the ladies who come to look after her. The manager is easily contactable and makes every effort to help with any changing needs. Cannot thank them enough!

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Overall Experience  Overall Experience 5.0 out of 5

Linmar Care Ltd have been looking after my mother for the past eight months and have proved themselves to be absolutely excellent in their care of her.
The carers treat her with respect and kindness. The management also informs me straight away if there are any concerns.
I would highly recommend them.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent care, friendly and considerate at all times.

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Overall Experience  Overall Experience 5.0 out of 5

These ladies know the full meaning of care. I feel very safe and well looked after when I go on my little outings. Top rate.

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Overall Experience  Overall Experience 4.0 out of 5

I have had Linmar Care for several years now and am still more than happy with their care and services. The staff are all caring and a delight to see every day.

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Overall Experience  Overall Experience 5.0 out of 5

Amazing! Can't fault the care. They are the best!

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Overall Experience  Overall Experience 5.0 out of 5

My mum is receiving excellent care from Linmar, all the carers are kind, helpful and friendly. Mum also likes it all female carers. She is treated with dignity and respect. If we have any problems Linmar is only a phone call away. Would highly recommend Linmar Care for everything they are doing for
my mum. She is happy with the care she's receiving.

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Overall Experience  Overall Experience 5.0 out of 5

We have used other care companies before. The care we receive is of a higher standard. The staff are very kind and friendly. Communication is very good. Mum is happy and has got to know their staff well. Well run. Would highly recommend it.

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Overall Experience  Overall Experience 5.0 out of 5

I find the carers very polite. They are very professional.

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Overall Experience  Overall Experience 4.0 out of 5

All the carers who take care of me are very polite and treat me with dignity at all times. They spend time chatting and doing crosswords sometimes, and wash and cut my hair when required. They always make sure I am okay before they leave. They are a credit to Linmer Care.

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Overall Experience  Overall Experience 4.0 out of 5

Excellent - five-star.
Always go the extra mile.
Thank you all.

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Overall Experience  Overall Experience 5.0 out of 5

Very helpful service and caring staff. I get to remain living in my own home with the help from Linmar.

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Overall Experience  Overall Experience 5.0 out of 5

Happy.

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Overall Experience  Overall Experience 5.0 out of 5

Found the staff very helpful and pleasant.

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Overall Experience  Overall Experience 5.0 out of 5

Linmar has provided care for my dad for the last 12 months. They have excelled in the care, love and professionalism they have given my dad in a difficult year for him since we lost my mum. No job is too small, and my dad has loved chatting to the carers about everything and anything they show a genuine
interest in him and his garden (that he can talk about for hours). Recently the Linmar team dropped everything to help my dad after a traumatic fall. I will be eternally grateful for their wonderful support and help over the last year.

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Overall Experience  Overall Experience 5.0 out of 5

We are really happy with all the service and care my mother-in-law is receiving.

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Overall Experience  Overall Experience 5.0 out of 5

This is the third year we have used Linmar Care and are very happy with their service. The priority is for my husband to receive one hour morning visit to attend to his personal hygiene. This visit not only carries this out but it also provides much-appreciated contact. While my husband is being attended
to I have an hour to myself to start the day. I can hear the 'banter' between my husband and the carer which is good because he talks and is inspired to keep going. It would not be ideal if we did not have help.

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Overall Experience  Overall Experience 5.0 out of 5

A group of mainly young, caring people who understand what caring is all about.

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Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the carers I have come onto my home. They are all very friendly,

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Current Review Score: 9.7 (9.738)

Overview of Review Score

The Review Score of 9.7 (9.738) out of 10 for Linmar Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.738 for Linmar Care Ltd is calculated as follows: ( (63 Excellents x 5) + (20 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 84 Ratings = 4.738

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Linmar Care Ltd is based on 14 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Jun 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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Frequently Asked Questions about Linmar Care Ltd

What Type of Services does Linmar Care Ltd offer?

Linmar Care Ltd offers Home Care.

How many Carers does Linmar Care Ltd employ?

Linmar Care Ltd employs 18 carers.