Linmar Care Ltd

Colchester CO3 0NY
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9.7 55 Reviews
  • Linmar Care Ltd, Colchester
Linmar Care is a modern, compassionate, home care provider in North Essex who received 'good' from the Care Quality Commission in their first inspection in June 2019, in all five inspection areas.

Linmar Care is a family run business with a clear vision to provide not only Client-Centred care but a great working environment for their team of Care Assistants.

Linmar Care provides bespoke Home Care Services to older people to enable them to remain safe and happy in their own homes.

The area they cover is from Colchester to Mersea Island, Tiptree, Marks Tey, Copford, Coggeshall and Kelvedon with all the villages in between.

Everyone is treated as an individual and time is taken to get to know the client and develop an individual care plan that fits their specific needs and preferences.

A proactive team who like to have special days to bring fun and laughter to all, such as the Alzheimer's Society Elf Day where two of the Care Assistants spent the day visiting clients dressed as elves with hand made gifts for all.

This was an amazing day which was appreciated by all the clients and also raised money for the Alzheimer's Society.

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Care Provided by Linmar Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Linmar Care Ltd
  • Person in charge
  • Chike Nwangwu (Director)

Linmar Care Ltd Reviews (55)

Total of 55, showing 21-40
9.7

Linmar Care Ltd has a Review Score of 9.7 (9.738) out of 10, based on 14 reviews in the last 2 years. Over all time Linmar Care Ltd has 55 reviews.

Overall Experience

  • 45
  • 9
  • 1
  • 0
  • 0

Date Published

55
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8
14
41

Review from Andrew W (Son of Client) published on 1 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are always polite, helpful, and caring, they notice things and report back and mum loves having them there. The company are extremely flexible and helpful if we need to reorganise things or book extra care.

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Review from N H (Daughter of Client) published on 26 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have used Linmar Care to support us with my mothers care at home with her deteriorating health due to vascular dementia. We have managed to keep Mum Covid free to date, which has been miraculous and reflects the diligence and careful approach to Mums medical/physical needs by the Linmar Care staff.
They treat Mum as an individual, dignifying her as a person, which shows sincerity, kindness and reflects the ethos of the company.

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Review from G H (Client) assisted by family/friend published on 26 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been cared for once daily since December 2019. It allows us to have a purpose to live life as near to normal as possible. As well as personal care, the conversations help keep our minds active and the loneliness at bay. My wife appreciates the visits in the morning to allow her to organise the
running of the home; she cares for me 24/7.

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Review from P G (Client) published on 27 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All carers excellent and management.

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Review from Tim W (Son of Client) published on 3 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Linmar Care are so good. Always friendly and looking to help. They cared so well for my father who sadly passed away last year but now help look after mum. Would highly recommend them to anybody who is looking for a care company.

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Review from Louise M (Daughter of Client) published on 13 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Linmar Care Ltd have been looking after my dad for over two years now. They provide an excellent service. The ladies who come are lovely and caring and nothing is too much trouble. They are reliable and are not obtrusive.

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Review from D F (Daughter of Client) published on 13 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the care my mother receives from Linmar Care Ltd. They treat her with dignity and with very good care. All the staff are very pleasant and have my mother's best interest at heart. I feel happy knowing my mother is being well looked after, it is a great relief off my mind. I know
I don't have to worry about her being looked after properly.

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Review from Jo C (Client) published on 20 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are all very friendly, helpful and professional. The staff are good at adapting to my needs on the day.

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Review from Alan B (Son of Client) published on 13 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Upon losing my dad and after 62 years of marriage, Mum found being alone with the onset of dementia very hard. At the start of putting your carers in place, Mum found this hard to accept, but over the past 1 and a half years with their kindness, support and dignity she has come to looking forward to
their visits and has overcome being alone and still able to live in her own home with your support and the family.

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Review from Ida B (Client) published on 12 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Some carers are very good, but some can't cook or even boil an egg.
Other than that, the care is very good.

Reply from Laura Twitchett, Director at Linmar Care Ltd

We are really sorry to hear about your concerns relating to cooking, this has been an area of care training we have overlooked, instead focusing on food safety and hygiene training but we will certainly use your feedback to re-design our refresher and induction training. Thank you for your honest feedback.


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Review from C S (Client) published on 5 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Attentive and caring. Good time keeping and pleasant.

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Review from Andy W (Son of Client) published on 18 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Linmar has been fantastic, they re reliable, caring and professional, but also friendly and personable. They have always gone the extra mile.

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Review from Jennifer J (Wife of Client) published on 16 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy to recommend Linmar Care Ltd and its excellent staff. They have supported my husband for over two years and the care and kindness he has received has been excellent in every way. I always welcome the opportunity of recommending Linmar Care Ltd to friends and family.

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Review from Gez P (Son of Client) published on 10 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wanted to share my very positive experience of using Linmar Care, to help look after my mother. They have assisted her to remain in her own home for the past two years. They have always treated her with kindness and dignity, and have responded quickly to any concerns or queries I've raised over health
or personal care matters. I wouldn't hesitate to recommend them to other families in a similar situation.

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Review from Robert B (Husband of Client) published on 6 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The high level of care provided by Linmar has not suffered as a result of Coronavirus indeed it has surpassed the excellent standard of last year, a true reflection of the quality of this company.
The extra help given by all Linmar Carers through these difficult times has kept both the writer and my
wife in good spirits, in particular, helping her to communicate her feelings, the benefits of which are expressed by her endless smiles and show of affection.
The many hours spent in the company of Linmar carers over the past nine months has helped us to maintain some form of normality particularly as the other activities that my wife would have attended have been closed.
Linmar, you are the best!

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Review from M F (Client) published on 18 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers are all friendly, cheerful and willing leaving me feeling able to face the day ahead and not so lonely.

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Review from Reggie C (Client) published on 10 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carer always arrives on time and performs her tasks efficiently and with a smile.

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Review from H R (Client) assisted by family/friend published on 8 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the service being provided. The Linmar staff are very friendly, helpful, adaptable ad punctual. Their organisation is good and they leave clear notes to outline what they have done.

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Review from Juliette A (Daughter of Client) published on 8 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I can't recommend Linmar Care highly enough. They've supported my father and cared for him during the most difficult of times and have never let us down. The carers have become part of our extended family, especially for my father and I know he looks forward to seeing them every day.
The management
staff work above and beyond to relieve any stress and pressure on the family eg picking up and sorting out medication and keeping is updated daily.

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Review from J E (Partner of Client) published on 2 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Linmar Care Ltd for the excellent care and respect they show my partner. They arrived at the same time every day to shower or bath him, all the time talking and laughing with him, making him feel relaxed. We have 3-4 carers weekly so he has got to know them quickly.

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Current Review Score: 9.7 (9.738)

Overview of Review Score

The Review Score of 9.7 (9.738) out of 10 for Linmar Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.738 for Linmar Care Ltd is calculated as follows: ( (63 Excellents x 5) + (20 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 84 Ratings = 4.738

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Linmar Care Ltd is based on 14 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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