Linmar Care Ltd

Colchester CO3 0NY
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9.7 55 Reviews
  • Linmar Care Ltd, Colchester
Linmar Care is a modern, compassionate, home care provider in North Essex who received 'good' from the Care Quality Commission in their first inspection in June 2019, in all five inspection areas.

Linmar Care is a family run business with a clear vision to provide not only Client-Centred care but a great working environment for their team of Care Assistants.

Linmar Care provides bespoke Home Care Services to older people to enable them to remain safe and happy in their own homes.

The area they cover is from Colchester to Mersea Island, Tiptree, Marks Tey, Copford, Coggeshall and Kelvedon with all the villages in between.

Everyone is treated as an individual and time is taken to get to know the client and develop an individual care plan that fits their specific needs and preferences.

A proactive team who like to have special days to bring fun and laughter to all, such as the Alzheimer's Society Elf Day where two of the Care Assistants spent the day visiting clients dressed as elves with hand made gifts for all.

This was an amazing day which was appreciated by all the clients and also raised money for the Alzheimer's Society.

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Care Provided by Linmar Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Linmar Care Ltd
  • Person in charge
  • Chike Nwangwu (Director)

Linmar Care Ltd Reviews (55)

Total of 55, showing 41-55
9.7

Linmar Care Ltd has a Review Score of 9.7 (9.738) out of 10, based on 14 reviews in the last 2 years. Over all time Linmar Care Ltd has 55 reviews.

Overall Experience

  • 45
  • 9
  • 1
  • 0
  • 0

Date Published

55
8
8
14
41

Review from Wendy K (Daughter of Client) published on 30 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found LinMar to be a caring professional service provider. The team are always willing to help make Dad’s life more comfortable and to ensure his independence, dignity and daily routine are maintained. Any queries are handled promptly and the management team are happy to discuss options and/or
offer suggestions to move things forward. It is a huge relief to know you have someone trustworthy and caring to look after a parents needs when you can’t be with them.

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Review from Valerie F (Daughter of Client) published on 19 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found Linmar Care to be an extremely personable and supportive company to work alongside as our mother's condition (vascular dementia) deteriorates. Their level of communication and integrity has always ensured that when there are difficulties, we've been able to resolve them in a professional
and caring manner. We have really appreciated the level expertise from the manager who understands how difficult it is to care for a loved one with dementia and has been willing to go above and beyond expectations when situations become are challenging. We would highly recommend this company.

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Review from C W (Daughter of Client) published on 20 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very nice, caring company. All staff are polite, all wear appropriate uniform. Very kind to my mother. Always arrive on time. Can't fault anything they do. Highly recommended.

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Review from M B (Client) assisted by family/friend published on 18 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good choice for care at home; confidence in care is very important to us.

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Review from Keith B (Husband of Client) published on 24 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of the care provided by Linmar Care Ltd. We have been using their services for 3 months during lockdown and the support from the carers has made a big difference to the wellbeing of both my wife and myself. The girls are fun, caring, inventive and have made my wife interact
much more than she does when it is just the two of us. Nothing is too much trouble and we both look forward to their visits every week.

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Review from P M (Wife of Client) published on 16 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We find the carers are a breath of fresh air.

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Review from H S (Client) assisted by family/friend published on 19 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very grateful for their help, fun and laughter.

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Review from J G (Granddaughter of Client) published on 19 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the service. Grandad feels safer and really looks forward to his visits, nothing is too much trouble, really happy and friendly ladies.

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Review from P W (Client) published on 19 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely team - pleasant and friendly always and willing to do whatever is asked of them. It has been so nice getting to know them all.

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Review from W B (Client) published on 17 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent service. Cannot fault it.

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Review from P W (Client) assisted by family/friend published on 11 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers are pleasant and cheerful. Efficient and supportive.

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Review from C F (Friend of Client) assisted by family/friend published on 4 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Unable to answer the cost question as the bills are paid by the client's son who lives 200 miles away.
All the staff are pleasant, well presented and patient with the client.

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Review from Peter P (Client) published on 7 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am still happy to gush my praise for the quality of service we are afforded. Day in and day out we enjoy first-class attention. In fact, the level of care we are blessed with deserves a mark of 11 out of 10. Having been integrated by the Care Quality Commission I am happy to confirm all is ok here!

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Review from S F (Daughter of Client) published on 22 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Linmar Care staff are competent, professional people their interventions enabled my mother to remain in her own home rather than seek a residential placement abiding her wishes. Their day-to-day management of her welfare and emotional support greatly confidently comforted us as her health declined.
Their care was highly complimented by her GP.

Reply from Elaine Twitchett at Linmar Care Ltd

Thank you for this review, we really appreciate your comments and those of your Mum's G P.


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Review from Linda T (Daughter of Client) published on 18 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Unexpected palliative care was required at extremely short notice. That specialist care was provided and was invaluable. Expertise that not everyone has, or can offer.

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Current Review Score: 9.7 (9.738)

Overview of Review Score

The Review Score of 9.7 (9.738) out of 10 for Linmar Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.738 for Linmar Care Ltd is calculated as follows: ( (63 Excellents x 5) + (20 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 84 Ratings = 4.738

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Linmar Care Ltd is based on 14 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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