Passion Home Care Manchester

Office 5, Dorset Road, Atherton, Manchester M46 9GJ
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Top 20 award
10 44 Reviews
  • Passion Home Care Manchester, Manchester
Passion Home Care is a high-quality home care company operating in Manchester, Bolton, Wigan and the surrounding areas.

Person-centred care is delivered to clients in order that they can remain independent; living within their own homes for as long as possible.

Staff are selected that have strong empathy skills and good past care experience. Potential candidates are fully CRB and reference checked, before undertaking intensive training.

Individuals are always treated with the utmost dignity and respect, and families are communicated with about important care decisions.

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Care Provided by Passion Home Care Manchester

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Passion Home Care Ltd
  • Person in charge
  • Clara Muswe (Manager)

Funding & Fees Guide for Passion Home Care Manchester

  • Prices

  • £21.80 per hour

  • Fee depends on tasks and whether day or night.

Passion Home Care Manchester Reviews (44)

Total of 44, showing 41-44
10

Passion Home Care Manchester has a Review Score of 10 (9.982) out of 10, based on 19 reviews in the last 2 years. Over all time Passion Home Care Manchester has 44 reviews.

Overall Experience

  • 40
  • 4
  • 0
  • 0
  • 0

Date Published

44
0
5
19
25

Review from Louise G (Daughter of Client) published on 9 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional, exceptionally kind and helpful. We are thrilled to have them.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Vincent C (Cousin of Client) published on 24 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers are very professional and kind. They are doing a great job.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Gillian G (Niece of Client) published on 6 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The ladies who are looking after my Aunt are excellent. They treat her with respect. They are always cheerful and positive. My Aunt is not always easy and likes things done her way. The ladies understand this and try their utmost to care for her in a way that keeps her happy. I can't thank them enough.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J G (Client) published on 11 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a new client to this company, I have found the carers to be a refreshing change from my previous provider. The atmosphere in the house when they arrive is light and happy. They greet me in a friendly manner and ask about my welfare. They are happy to do anything I ask and even do tasks that they
feel need doing without me asking, ie sorting laundry. They arrive on time.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 10.0 (9.982)

Overview of Review Score

The Review Score of 10 (9.982) out of 10 for Passion Home Care Manchester is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.982 for Passion Home Care Manchester is calculated as follows: ( (109 Excellents x 5) + (2 Goods x 4) ) ÷ 111 Ratings = 4.982

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Passion Home Care Manchester is based on 19 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Passion Home Care Manchester to verify any information. View our terms and conditions. Passion Home Care Manchester has an Enhanced Service – more info.