Right at Home Cheshire East

The Grove Room, Hazel Grove Golf, Buxton Road, Hazel Grove, Stockport SK7 6LU
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9.9 66 Reviews
  • Right at Home Cheshire East, Stockport
Right at Home Cheshire East is a home care agency which provides the best possible, person-centred care to areas such as Stockport, Hazel Grove, Cheadle, Cheadle Hulme, Bramhall, Poynton, Wilmslow, Disley, Macclesfield and surrounding areas.

The team at Right at Home Cheshire East take pride in offering personalised home care, elderly care at home, and live-in care solutions.

Staff are also trained in complex care needs including:

•        Bowel and Stoma Care
•        Motor Neurone Disease
•        PEG/Water Balloon Feeding
•        Non-Invasive Ventilation
•        Cough Assist and Suction
•        Bladder Wash
•        Dementia Care
•        Diabetes Management
•        Epilepsy Support
•        Multiple Sclerosis (MS) Care
•        Tracheostomy Care


There is a variety of care services available to seniors and adults with both physical and mild learning disabilities. Services are personalised to each individual through a Personal Care Plan that is delivered by highly-trained CareGivers. If you cannot see the services you need, they might be able to source training in order to meet your requirements.

Clients receive support for the the full time that they pay for, as CareGivers travel in their own time.

Visits are never rushed.

CareGivers are carefully matched to Clients and, time allowing, introduced to each other before your care begins.

There is a professional dress code but no uniform, as the team recognise that some Clients prefer a discreet service when out and about in the local community.

The company is committed to enhancing the lives of both clients and their families. This dedication shines through in every care story they share.

Care Provided by Right at Home Cheshire East

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Rebecca Whiting (Registered Manager)

Funding & Fees Guide for Right at Home Cheshire East

  • Prices
  • Individual assessments.
    Tailored depending on Package of Care


Right at Home Cheshire East Reviews (66)

Total of 66, showing 1-20
9.9

Right at Home Cheshire East has a Review Score of 9.9 (9.941) out of 10, based on 35 reviews in the last 2 years. Over all time Right at Home Cheshire East has 66 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

Right at Home you are amazing. Excellent communication from the beginning, always there to help and assist where possible. Your carers were amazing, always friendly and acted with discretion and dignity. The support you also provided to the family was second to none. Cannot recommend you enough. We
only had you a short time but you made the last weeks at home bearable for all. Gold star required.

Reply from Rebecca Whiting, Registered Manager at Right at Home Cheshire East

Thank you for your wonderful review of Right at Home Cheshire East. We're truly touched by your kind words about our care team and the support provided to your family during such a difficult time.Ensuring excellent communication, dignity and discretion are fundamental to our approach, so it's heartwarming to hear this was your experience. Although our time supporting your family was brief, I'm grateful we could make those final weeks at home more bearable for everyone involved.The emotional support we provide to families is just as important as the physical care for our clients, and I'm pleased this made a difference to you.Your recommendation means so much to us. Thank you for trusting Right at Home during such a sensitive time.


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Overall Experience  Overall Experience 5.0 out of 5

What an amazing team of people that cared for my Mum.
Care started in February 2023 when Mum was diagnosed with cancer. Throughout the 20 months Right at Home cared for Mum we found everyone was friendly, caring, respectful, thoughtful, and helpful, along with being extremely supportive to myself
and Mum. I really do not know what Mum and I would have done without you all.
We had chats and laughs that we all enjoyed.
Towards the end of Mum's life, things got very upsetting. Mum could hardly communicate and it was awful to see her in pain. Right at Home carers helped and supported me, as well as cared for Mum through this difficult end-of-life process. I cannot thank you all enough for being there for us. You all have a special place in my heart and I miss you all greatly.
Thank you for making Mum feel reassured, happy, and comfortable till the time she passed.
I have sung your praises throughout Hazel Grove and beyond. I can highly recommend it to anyone looking for a trustworthy care company.

Reply from Rebecca Whiting, Registered Manager at Right at Home Cheshire East

Thank you for sharing such a touching and heartfelt review of your experience with Right at Home Cheshire East. We're deeply moved by your words about the care your mother received during her cancer journey. It means so much to hear how our team provided support and comfort to both you and your mother throughout this difficult time, especially during her final days. The special moments of chats and laughter you shared with our carers are exactly what makes our work so meaningful. Your kind recommendation means the world to us. While we know nothing can ease the loss of your dear mother, we're grateful to have been there to support you both and to have made her final months more comfortable. Thank you for trusting us with your mother's care. You and your mum will always hold a special place in our hearts too.


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Overall Experience  Overall Experience 4.0 out of 5

The care provided to my Husband is excellent, the carers are friendly and take the time to ask what he would like. Medications and treatments are administered carefully, the whole experience is a pleasure for us both.

Reply from Rebecca Whiting, Registered Manager at Right at Home Cheshire East

Thank you for sharing your experience with Right at Home Cheshire East. We're delighted to hear that the care provided to your husband has been excellent. It's wonderful to know our carers are friendly and attentive to your husband's preferences. This person-centred approach is at the core of our care philosophy. We believe that understanding and respecting our clients' wishes is crucial in providing truly exceptional care. I'm pleased you feel confident in how medications and treatments are administered. Safety and accuracy in these areas are of utmost importance to us. It's heartwarming to learn that the care experience is a pleasure for both you and your husband. At Right at Home, we strive to make a positive difference not just for our clients, but for their families too. Thank you again for your trust in our services. If there's anything more we can do to support you, please don't hesitate to reach out.


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Overall Experience  Overall Experience 5.0 out of 5

My sister has been having your carers for quite a long time now. She wasn't too bad for a while but is now bedridden and on end-of-life care. I have never met such a lovely bunch of people who have been looking after my sister they vary in age but are all so kind and thoughtful and do a fantastic job.
My sister always used to say they were all lovely. I cannot praise your team enough and wouldn't hesitate to recommend them. Thank you.

Reply from Rebecca Whiting, Registered Manager at Right at Home Cheshire East

Thank you for taking the time to share your experience with Right at Home Cheshire East. We're deeply moved by your kind words about our carers who have been looking after your sister. It's heartening to hear that our team has provided consistent, high-quality care throughout your sister's journey, especially now during such a sensitive time. Our carers strive to deliver not just professional care, but also genuine kindness and thoughtfulness in every interaction. Your sister's positive feedback about our carers means a great deal to us. It reinforces our commitment to providing compassionate, personalised care that makes a real difference in our clients' lives. We're honoured to care for your sister and support your family during this difficult period. If there's anything more we can do, please don't hesitate to reach out to us. Thank you again for your trust in Right at Home Cheshire East.


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Overall Experience  Overall Experience 5.0 out of 5

My mother was very reluctant to have any care at all, but following the first visit and an emergency package to see Mum through a crisis she now wants it every day. During the 48 hours of that crisis, the staff went above and beyond the call of duty ensuring Mum was settled and looked after. I would
thoroughly recommend them.

Reply from Rebecca Whiting, Registered Manager at Right at Home Cheshire East

Thank you for sharing your mother's experience with Right at Home Cheshire East. We understand how challenging it can be to accept care, and we're delighted that our team was able to make such a positive impression on your mother. It's wonderful to hear how our staff responded during the crisis period, going above and beyond to ensure your mother's comfort and care. This dedication is at the heart of what we do at Right at Home, and I'm proud that our team demonstrated this so clearly in your mother's time of need. We're thrilled that your mother now welcomes daily care. Our goal is always to provide support that enhances our clients' quality of life and gives peace of mind to their families. Thank you for your recommendation. We remain committed to delivering the highest standard of care to your mother and all our clients. If there's anything more we can do to support you and your mother, please don't hesitate to let us know. Warm regards.


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Overall Experience  Overall Experience 5.0 out of 5

Professional and friendly service with a thorough initial assessment. Good assessment of needs and flexibility of offer. Feels like good value and compares well to quotes from other companies. Reassuring structured daily feedback.
Good timekeeping. Thank you.

Reply from Rebecca Whiting, Registered Manager at Right at Home Cheshire East

Thank you so much for your kind words and for taking the time to share your experience with us. I'm delighted to hear that you found our service professional and friendly and that the initial assessment met your expectations. It's important that our care plans are flexible and tailored to each client's specific needs, so I'm pleased that you felt reassured by the structured daily feedback and the value we provide. Good timekeeping is a priority for our team, and I'm glad this was reflected in your experience. If you ever have any further questions or need additional support, please don't hesitate to reach out. Thank you again for choosing Right at Home Cheshire East.


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Overall Experience  Overall Experience 5.0 out of 5

They were all nice and wonderful. My dad really enjoyed all the carers company and everything they did for him. I couldn't recommend the company enough and everything they do for their clients.
They were very time efficient and always on time. They came to help out Dad no matter the time of day and
there wasn't anything they couldn't do. As well as coming in and helping my dad they also helped me with anything I needed help with. Me and my family are so thankful for everything right and home did and they couldn't have done any more if they tried.

Reply from Rebecca Whiting, Registered Manager at Right at Home Cheshire East

Thank you so much for sharing your heartfelt feedback. It means a great deal to us to hear that your dad enjoyed the company of our caregivers and appreciated everything they did for him. We're so glad we could be there for your dad and that our team's care positively impacted him and your family. Punctuality and reliability are so important in-home care, and I'm pleased to know that our carers consistently met your expectations, arriving on time and ready to help, no matter the time of day. It's wonderful to hear that our support extended beyond just caring for your dad and that we were able to assist you as well. It's truly rewarding to know we were able to help in such a meaningful way. Your kind words and recommendation mean so much to all of us here at Right at Home Cheshire East. We're incredibly grateful for your trust in us to care for your dad. If there's anything you ever need, please don't hesitate to reach out.


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Overall Experience  Overall Experience 5.0 out of 5

From the very start of the process we were treated with respect and sensitivity as they took the time to understand the needs of my dad and what we wanted of them in terms of support. Nothing was ever too much. They encouraged us to get more support which gave them more time to get to know and look
after my dad as best they could and saw fit. When there was ever an issue they were quick to respond and make the right decisions that would benefit Dad. All in all, the team are excellent and would highly recommend them.

Reply from Rebecca Whiting, Registered Manager at Right at Home Cheshire East

Thank you so much for sharing your positive experience with Right at Home Cheshire East. Your kind words truly touched me, and I am so glad that our team was able to support your dad with the care and attention he deserves. It's incredibly important to us that we take the time to understand the needs of each individual we care for fully, and I'm pleased to hear that this approach helped you feel respected and supported from the very start. Our goal is always to provide the highest standard of elderly home care, tailored to each person's unique situation, and it's wonderful to know that this made a difference for your dad and your family. I'm glad our team's dedication to making the right decisions, even in challenging situations, helped give you peace of mind. Please remember that we're here for you and your family, should you ever need anything in the future, don't hesitate to reach out.


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Overall Experience  Overall Experience 5.0 out of 5

A brilliant manager; she is always so warm and helpful and is very keen to make sure we're kept updated on our mum's care and any issues that arise. She feels genuinely caring and happy to help, we have no concerns and only praise.

Reply from Rebecca Whiting, Registered Manager at Right at Home Cheshire East

Thank you so much for your kind words and positive feedback. I'm delighted to hear that you've had such a warm and helpful experience with our management team. At Right at Home Cheshire East, ensuring that families are kept well-informed and involved in their loved one's care is one of our top priorities. Your recognition of our dedication to providing compassionate and proactive personal care in Stockport means a lot to us. We strive to create a supportive and transparent environment for all our clients and their families, and it's heartening to know that our efforts are making a difference. Please don't hesitate to reach out if you ever have any questions or need any more help. We're here to help and support you and your mum every step of the way.


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Overall Experience  Overall Experience 5.0 out of 5

Mum had a major increase in her care needs after returning from the hospital this month and the Right at Home Team has been amazing. From the initial planning which we covered by telephone and email the service has been wonderful. The manager has helped enormously with all of our questions promptly
and has modified Mum's care plan as we needed - this has given the family much-needed reassurance. The carers have all been punctual, polite and extremely thoughtful. Thank you all for your professionalism and care.

Reply from Rebecca Whiting, Registered Manager at Right at Home Cheshire East

Thank you so much for taking the time to share your experience with Right at Home Cheshire East. Your kind words touched me, and I am so glad we could be there for your mum during such a critical time. We understand how challenging it can be when a loved one's care needs suddenly increase, especially after returning home from the hospital. It's our priority to make that transition as smooth and reassuring as possible. I'm pleased to hear that our team provided the support and flexibility needed to adapt your mum's care plan swiftly and effectively. We take great pride in our team's commitment to delivering high-quality care with compassion and professionalism. Your feedback reinforces our dedication to providing the best care possible. Thank you once again for your trust in our hospital-to-home care service. Please don't hesitate to reach out if you have any further questions or if there's anything more we can do to support your mum and your family.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent service is provided at all levels. Engaging all the time and kept us informed at all times. Confident manner when dealing with the service user. The level of care we received was excellent. Excellent care is given at all times.

Reply from Rebecca Whiting, Registered Manager at Right at Home Cheshire East

Thank you for sharing your experience with our hospital-to-home care service. I'm so pleased to hear that our team has provided the support and reassurance your family needed during this critical time. We understand how challenging it can be when care needs suddenly increase, and we're here to make the transition as smooth as possible. We appreciate your kind words about our planning process and the adaptability of Mum's care plan. Our goal is always to address concerns promptly and ensure that our care plans meet the evolving needs of our clients. Knowing our efforts have given your family peace of mind is wonderful. We're also grateful for your positive feedback about our caregivers. We hold punctuality, politeness, and thoughtfulness in high regard, and it's great to hear that these aspects of our service have stood out to you. If there's anything more we can do to support Mum or your family, please don't hesitate to reach out. We're here to help in any way we can.


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Overall Experience  Overall Experience 5.0 out of 5

I have nothing but positive praise for all staff at Right at Home Hazel Grove office and my daughter's carers who provide 24/7 cover.
From day one after a bad experience with another care provider they have shown care and compassion and been professional at all times.
My daughter's carers are amazing,
always positive and look after her to the highest level and always with a smile . I can now sleep in the knowledge she is so well looked after/supported and she is happy.

Reply from Rebecca Whiting, Registered Manager at Right at Home Cheshire East

Thank you so much for sharing your heartfelt experience with our team at the Hazel Grove office. It's truly rewarding to hear that our dedication to providing compassionate, professional, 24/7 live-in care has brought such peace of mind to you and your daughter. We're delighted to know that her carers have made such a positive impact, ensuring she is not only well looked after but also happy. Your acknowledgment means the world to our entire team who strive daily to make a difference. We look forward to continuing to support your daughter with the highest level of care and a smile. If there's anything more we can do to assist or enhance her care, please don't hesitate to let us know.


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Overall Experience  Overall Experience 5.0 out of 5

The carers are fabulous. The ladies in the office and supervisory roles are superb. Supported Dad's needs and helped support me too. I would have no hesitation in recommending right at home to others. Just hoping now Dad will be well enough to return home and we can use their services again.

Reply from Rebecca Whiting, Registered Manager at Right at Home Cheshire East

Thank you for your kind words and for recommending our services. It's wonderful to hear how much you value the care and support provided by our carers and office team. We're all about supporting not just our clients, but their families too, and I'm glad we could be there for both you and your dad during this time. We are looking forward to the possibility of welcoming your dad back home and resuming our care. Our 'Hospital to Home' care program is designed to ensure a smooth transition and continued support. If you need any assistance or have questions about planning his return home, please feel free to reach out. Wishing your dad a swift and smooth recovery.


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Overall Experience  Overall Experience 4.0 out of 5

Our worries about using a care company proved unfounded. The carers used by Right at Home are kind and gentle, professional and empathetic. After the first couple of days, we quickly settled into a routine. Any issues we had were dealt with quickly. We particularly like the continuity of care, with
the same people covering our four visits. We couldn't have wished for a better team and people. Happy to recommend this company to anyone looking for care.

Reply from Rebecca Whiting, Registered Manager at Right at Home Cheshire East

Thank you so much for sharing your experience with Right at Home. We are delighted to hear that your initial concerns were alleviated and that you've found comfort and satisfaction in the routine established with our team. Continuity is key in-home care, and we're glad you appreciate the consistency of having the same carers. We understand how important this is for building trust and a comfortable rapport. Your recommendation means the world to us, and we're here to support you and your family with kind, professional, and empathetic care every step of the way. Should you need anything or have further feedback, please do not hesitate to get in touch.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent service provided. Friendly and courteous staff.

Reply from Rebecca Whiting, Registered Manager at Right at Home Cheshire East

Thank you so much for your feedback. It's heartening to hear that you found our service excellent and our staff friendly and courteous. At Right at Home Stockport, we strive to provide friendly home care that makes a real difference. Your words truly motivate our team to continue delivering compassionate and high-quality care. If there's anything more we can do to assist you or improve our services, please let us know. We're here for you!


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Overall Experience  Overall Experience 5.0 out of 5

The Right at Home team have been magnificent from first contact with them. All procedures and routine was explained fully so I knew what to expect. Without exception the carers have been very kind, caring and very professional. They approach each task with humour and good nature. I cannot recommend
them highly enough.

Reply from Rebecca Whiting, Registered Manager at Right at Home Cheshire East

Thank you for sharing such positive thoughts about our team! We're thrilled to hear that our approach-from the first contact with daily care has been both professional and compassionate. At Right at Home, we believe in delivering compassionate home care with a touch of humour and kindness, as we know it makes all the difference. Your recommendation is the highest compliment we could receive, and it means the world to us. Should you need anything further or have any suggestions, please don't hesitate to reach out. We're here to continue providing the care and support you deserve!


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Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the service provided. Would recommend to others.

Reply from Rebecca Whiting, Registered Manager at Right at Home Cheshire East

Thank you for your kind words and for recommending our services. At Right at Home Stockport, we strive to deliver high-quality home care tailored to meet the unique needs of each client. Knowing you are satisfied with the service we provide truly warms our hearts. We are committed to continuing this level of care and support for all our clients. If there's anything more we can do for you or if you have any suggestions, please feel free to reach out. Your feedback is invaluable to us!


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Overall Experience  Overall Experience 5.0 out of 5

Right at home care for my Mum for the last year every morning and evening and frequent visits to see her husband in a nursing home. Like most old people in this situation, my Mum was reluctant to have any help, having lived an independent life. But she found in the service that she was well looked after
and felt secure in the knowledge there were people there for her. Not only did she end up relying on the carers but she saw them more as friends than people simply employed and always referred to each of them as My Friend. It opened my own eyes to the fact that it is a profession but also it's reliant on the kindness of those involved.

Reply from Rebecca Whiting, Registered Manager at Right at Home Cheshire East

Thank you so much for your heartfelt review. We are truly touched to hear how much your mum valued the companionship and care provided by our team. At Right at Home, we believe that care goes beyond just meeting physical needs-it's about enriching lives and fostering genuine relationships. It's wonderful to know that your mum saw our caregivers not just as support staff but as friends. This is a testament to the kindness and compassion that our team strives to bring to their work every day. We're grateful for your trust in us to care for both your mum and her husband, and we remain committed to providing compassionate home care that respects the independence and dignity of every client.


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Overall Experience  Overall Experience 5.0 out of 5

Carers are very friendly and caring. Look after my husband's personal care needs. Have even got time for me at this difficult time, helping to cheer me up and give support when I am feeling overwhelmed. Excellent team.

Reply from Rebecca Whiting, Registered Manager at Right at Home Cheshire East

Thank you for your kind words about our carers. It's heartening to hear that our team is not only taking great care of your husband but also providing you with the support and companionship you need during this challenging time. At Right at Home, we aim to go beyond just providing care; we strive to bring warmth and cheer to every home we visit. We're so glad to have made a positive impact on both of your lives, and we truly appreciate you recognising the dedication of our excellent team. Your encouragement motivates us to keep making a difference every day.


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Overall Experience  Overall Experience 5.0 out of 5

We have been using the service for the last week since Mum came out of hospital. The staff are incredible! Nothing is too much trouble. They are kind, caring and very considerate towards Mum's needs. Wonderful, wonderful service and staff.

Reply from Rebecca Whiting, Registered Manager at Right at Home Cheshire East

Thank you so much for sharing your experience with our service, especially during such a crucial transition for your mum from hospital to home. We understand how important it is to ensure a smooth and comfortable adjustment, and we're thrilled to hear our staff has been incredible in accommodating all of your mum's needs with kindness and consideration. We're here to make sure every detail is taken care of so that you and your mum can focus on her recovery and well-being. Your positive feedback about our incredible team is greatly appreciated, and we look forward to continuing to support your family.


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Current Review Score: 9.9 (9.941)

Overview of Review Score

The Review Score of 9.9 (9.941) out of 10 for Right at Home Cheshire East is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.941 for Right at Home Cheshire East is calculated as follows: ( (193 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 204 Ratings = 4.941

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Right at Home Cheshire East is based on 35 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Apr 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (15)

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Meet the Team (12)

Rebecca

Rebecca Whiting

Job Title: Registered Manager

Joined: 2017

Hello there! I'm Rebecca Whiting, the proud owner, managing director and Registered Manager of Right at Home Cheshire East. Since creating this business in June 2018, I've been passionately leading our team to provide empathetic and high-quality home care services. What fuels my drive? The incredible opportunity to help individuals stay comfortably in their homes, surrounded by their families, and make a meaningful difference in their lives every single day.


Working alongside a team that shares my dedication to caring for others is truly inspiring. We're not just colleagues; we're a family united by a common purpose.


Outside work, my life is a vibrant blend of staying fit at the gym, exploring new culinary delights, and quenching my wanderlust by travelling far and wide. And, of course, there's Dembe, my faithful German Shepard, who's more than a pet—he's part of my journey.


If I were to find myself on a deserted island, my unbreakable magic lighter would be my essential tool—not just for survival but as a reminder of the light we bring into the lives of those we care for. Every day presents a new challenge, but with empathy as my guide, I'm ready to meet them head-on.


Stacey

Stacey Ankers

Job Title: Care Manager

Joined: 2022

Hi! I'm Stacey Ankers, and I've been the Care Manager at Right at Home since June 2022. My journey in care began at the age of 18, and it's been a rewarding adventure ever since. Leadership and adaptable communication are the cornerstones of my approach, enabling me to meet the unique needs of each service user with personalised, heartwarming care.


The aspects of my job that fill me with joy include delving into the life histories of our clients to craft care plans that are as unique as they are, finding ways to brighten their days, and supporting our care team's growth and development. These moments make every day worthwhile.


My home in Stockport is my sanctuary. I unwind with fundraising activities, cherish day trips with my son, and enjoy visits to the beach in Wales with my family and our dog, Ruby. A family photo is my treasure, capturing the essence of the love that drives me. Laugh with me at the thought of needing water on a desert island—the simple things matter most!


Donna

Donna Tyson-Shore

Job Title: Care Manager

Joined: 2018

Hi, I'm Donna Tyson-Shore, the Care Manager at Right at Home since November 1, 2018. My journey in the health and social care sector began back in 2008, and it's been an enriching path of learning, growing, and helping others. My specialist skill lies in strategic management, which enables me to mentor our carers and clients effectively, ensuring we deliver exceptional home care assistance that truly makes a difference.


What do I love about my job? First, I am surrounded by leaders who nurture and share my values, which provides continuous opportunities for personal and professional growth. Second, I have the chance to contribute to my colleagues' development, enriching our collective knowledge and skills. Third, I meet the incredible people we support, learn about their lives, and craft person-centred care plans that empower them to achieve positive outcomes.


Living in Stretford offers me the perfect balance between urban life and access to nature, allowing me to indulge in my passions for reading, travelling, and hiking. And if I ever find myself on a desert island, I'd need a boat—because, let's face it, who wouldn't want the freedom to explore or escape?


On a personal note, my commitment to this field is driven by a natural inclination to help others. With qualifications ranging from NVQ levels 2 and 3, a healthcare management degree, to a chartered manager qualification, my goal has always been to lead by example. I strive to elevate the standards of care within the social care sector, ultimately improving the quality of life for everyone who requires our services.


Olivia

Olivia Cheetham

Job Title: Recruitment and Retention Officer

Joined: 2020

Greetings! I'm Olivia Cheetham, the Recruitment Coordinator at Right at Home since October 13, 2020.


With over four years in the care sector, I've discovered that being a 'people person' is at the heart of everything I do. Finding the right people to join our team, ensuring no two days are the same, and feeling the rewarding nature of my work are what I live for.


Living in Cheadle Hulme with my three children, I balance my professional passions with the joys of motherhood, time with friends, and horse riding. Each day is a new opportunity to make a difference at home and in the work I'm so proud to be a part of.


On a deserted island, a lighter would be my chosen companion, symbolising the spark of potential in everyone we meet. My two cats, Sergio and Simba, add warmth and comfort to my life and remind me of the importance of care, companionship, and community.


Leah

Leah Dixon

Job Title: Training/Field Supervisor

Joined: 2023

Hello! I'm Leah Dixon, and I proudly joined Right at Home as a Team Leader on April 3, 2023. With over six years in the care sector, I've found my true calling in organising and leading our team to provide compassionate and effective care. What makes this role so rewarding?


It's the opportunity to meet new people, face diverse challenges every day, and make a real difference in the lives of those we serve.


My life outside of work, in Cheadle Hulme, is just as fulfilling. Whether I'm out walking my dog, Lulu, keeping my home spotless, or enjoying precious moments with friends, I cherish every experience.


My commitment to care extends beyond professional boundaries—a way of life. And if I were on a deserted island? Sunglasses would be my essential item, protecting my vision as we strive to bring clarity and support to those in need.


Josh

Josh McGovern

Job Title: Care Coordinator

Joined: 2024

Hi there. I'm Josh McGovern, the enthusiastic Care Coordinator at Right at Home, who joined the team on January 22, 2024. My four years in the care sector have taught me the importance of organisation, building relationships, and making a tangible difference in the lives of our service users. This role brings me immense satisfaction, knowing I'm part of a team that positively impacts people's lives daily.


I call Manchester home, and when I'm not at work, I love socialising with friends, experiencing live music, and exploring new dining spots. Life is about the connections we make and the experiences we share, and I strive to bring this philosophy to my work every day.


On a deserted island, sun cream would be my indispensable item, reflecting my practical approach to life's challenges. With Willow and Doris, my dogs, life is an adventure filled with love and learning. Joining Right at Home has been a fulfilling journey, and I'm excited to see where it leads us together.


Caitlin

Caitlin Maher

Job Title: Compliance Administrator

Joined: 2021

Hey, I'm Caitlin Maher, Right at Home's Compliance Officer since November 4, 2021. Over the past three years, I've been dedicated to ensuring our home care services meet the highest standards. I focus on working directly with our clients to ensure their needs and preferences are at the forefront of everything we do.


What do I love about my job? It's rewarding beyond words, supported by an incredible management team, and filled with opportunities to care for the fantastic people we work with. I'm a Stockport resident through and through. When I'm not at work, you can find me enjoying the thrill of banger racing, socialising with my friends, and indulging in my love for all things food.


My phone would be my must-have on a deserted island, keeping me connected to the world and the people I cherish. Willow, my loyal dog, is my companion in adventure and relaxation, reminding me of the joy and responsibility we carry in caring for others.


Leon

Leon Harrison

Job Title: Senior Night Carer

Joined: 2023

Hey there! I'm Leon, and I've been part of the Right at Home Cheshire East family as a Senior Night Carer since the winter of 2020. Stepping into this role in December was one of my best decisions. It marked a journey filled with growth, compassion, and the privilege of caring for others at night when they need it the most.


Being caring and compassionate isn't just what I do; it's who I am. These essential qualities drive me every night as I provide elderly care at home, ensuring our clients feel safe, supported, and understood during the hours when the world quiets down.


There are countless aspects of my job that I cherish, but if I had to highlight the top three, they would be:
The profound satisfaction that comes from caring for people is extraordinary. There's something extraordinary about making someone's night safer and more comfortable.
I am grateful for the rewarding nature of my work. Every smile, thank you, and moment of peace I can bring to someone's night reminds me of my impact.
The endless learning opportunities. Whether enhancing my skills in night care or understanding the unique needs of those with dementia, every shift is a chance to grow.


Home for me is Gee Cross in Hyde, where I'm lucky enough to be surrounded by the love and chaos of my four Staffordshire Bull Terriers: Phoebe, Paige, Phoenix, and Penny. They're not just pets but part of my support system, providing endless joy and companionship.


Outside of work, my life is filled with hobbies that keep me active and bring me peace. Walking my dogs is more than exercise; it's my time to reflect, connect with nature, and enjoy the simple moments. Ice skating is my escape, a chance to glide away from life's stresses and embrace a feeling of freedom. And then there's my love for holidays—I treasure the opportunity to explore new places, experience different cultures, and make memories with my family.


Speaking of family, they are my world. If I found myself on a desert island, they're the one thing I couldn't live without. My family is my strength, motivation, and the reason I strive to be the best version of myself – both professionally and personally.


My journey in-home care, particularly in night care, has taught me the value of every interaction, the importance of kindness, and the impact of dedicated care. It's more than a job; it's a calling that has allowed me to make a real difference in the lives of those I care for. And for anyone considering a career in care, know that it's a path filled with challenges. Still, more importantly, it's one filled with immeasurable rewards, love, and the chance to be part of something exceptional.


Freya

Freya Kelly

Job Title: Office Admin and Carer

Joined: 2024

Hi, I'm Freya Kelly, and I joined Right at Home Cheshire East in June 2024 as an Office Admin & Carer. From the moment I started, I've loved being part of this fantastic team. Every day is different, and I enjoy a dynamic environment where no two days are the same.


Being a people person is one of my strengths, which I bring into my role daily. Whether handling administrative tasks or providing homecare assistance to our clients, I find joy in connecting with people and helping them feel comfortable and supported. The feeling of being able to help people is incredibly fulfilling, and it's one of the main reasons I love my job. Plus, the team here is fantastic, and our camaraderie makes every day enjoyable.


I live locally, and I love playing tennis, socialising with friends, and attending concerts when I'm not working. These activities keep me energised and ready to face each new day with enthusiasm. At home, I'm also a proud pet parent to a fabulously loyal dog. He's not just a pet but a cherished family member, bringing joy and companionship to my life.


My phone would be my essential item if I were ever stranded on a desert island. Staying connected with friends and family is essential; my phone helps me do that.


At Right at Home Cheshire East, we provide various services, including private at-home care and dementia home care. I'm proud to be part of a team that offers exceptional home care services in Stockport and surrounding areas. We aim to ensure our clients receive the best care possible, tailored to their unique needs.


Working here has been a rewarding experience, and I look forward to continuing to provide compassionate care and support to our clients. Whether through daily homecare assistance or more specialised care services, I'm committed to making a positive difference in the lives of those I support.


Aimee

Aimee

Job Title: Senior Care Assistant

Joined: 2024

Hello, I'm Aimee.


I've been a Senior Care Assistant at Right at Home since January 8, 2024. Over the past eight months, I've found immense joy and fulfilment in my role. One thing you'll always see me doing is smiling—I believe that a simple smile can brighten someone's day and make a world of difference.


What I love most about my job is the opportunity to make someone smile or laugh at least once in their day. It's incredibly rewarding to know that I can bring our clients a bit of joy and comfort. Getting to know them and having meaningful conversations keeps my days vibrant and fulfilling. There's nothing quite like seeing a client happy and content.


I live in Manchester, a city that's always buzzing with activity. When I'm not working, I love to bake alone or with my little boy. It's a fun and delicious way to bond! I also enjoy various activities with my family—we're always up for an adventure. And, of course, I cherish the quiet moments when I can sit down and read, whether it's a good book for myself or a bedtime story for my little one.
If I ever found myself on a desert island, the one thing I'd bring with me is a book or my Kindle. Reading is my escape, and I can't imagine going without it. It's my way of exploring new worlds and ideas.


At Right at Home, we provide exceptional home care services in Stockport and the surrounding areas. Our team is dedicated to ensuring that every client receives the best care possible, tailored to their individual needs. Whether it's personal care, companionship, or specialised support, we're here to help.


One of the things I value most in my role is the personal connections I build with our clients. It's important that they feel heard, valued, and happy. I strive to create a positive and supportive environment where they can thrive every day.


Look no further if you're looking for compassionate, professional home care services in Stockport. Our team is committed to providing the highest level of care and support, ensuring our clients can live comfortably and independently in their own homes.


Lisa

Lisa

Job Title: Caregiver

Joined: 2020

Hi, I'm Lisa, and my journey with Right at Home began on a sunny day in August 2020. Fresh from my travels, stepping into the role of Caregiver was a new chapter for me, one filled with discovery, learning, and immense satisfaction. Living in Hazel Grove has given me the opportunity to be part of a community where I can make a real difference through elderly care at home and homecare assistance.


What sets me apart is my ability to adapt to any situation. This skill has been a cornerstone of my caregiving approach, allowing me to confidently and flexibly meet our client's diverse needs. This adaptability makes each day varied, fulfilling, and immensely rewarding.


The aspects of my job that I treasure the most reflect the very essence of why I chose this path. Each day's variety keeps me engaged and eager to face new challenges. I am fulfilled knowing that the care I provide enhances the lives of those I work with, offering them comfort and companionship. And the sense of reward? It's unparalleled, knowing that I've contributed positively to someone's day, making their life a little easier and a lot happier.


When I'm not providing home care or dementia home care, I'm usually outdoors, embracing the beauty of nature through walking, running, or simply relaxing. Spending quality time with family and friends is another joy, strengthening bonds and creating memories. Travelling has always been a passion of mine, opening my eyes to new experiences and perspectives that I now bring into my caregiving role.


On a desert island, the one thing I couldn't live without is music. It's a source of comfort, motivation, and joy for me, much like the care I aim to provide for others.


A personal note from me: My venture into care needed to be planned. Returning from my travels in 2020, I sought something meaningful, something where I could make a tangible difference. That's how I found myself in care, and I've never looked back. The opportunity to meet and support a wide variety of people, each with their unique stories and needs, has been incredibly rewarding. It's affirmed my commitment to this field, and I see myself continuing to grow and contribute to the world of care long term.


Being part of the Right at Home team has been a growth, learning, and fulfilment journey. It's not just about providing homecare; it's about enriching lives, including my own. Every day is a new opportunity to learn, to adapt, and to make a difference, and I'm here for it all, with open arms and a heart ready to care.


Jane

Jane Hill

Job Title: Office Admin

Joined: 2024

Hi there! I’m Jane Hill, and I’ve been working as an Office Admin for as long as I can remember—well, 26 years, to be exact! Before joining the incredible team at Right at Home Cheshire East, I spent over two decades honing my organisational skills, which have become my specialist area of expertise. I’m the person who loves to keep everything running smoothly, making sure all the pieces fit together perfectly. There’s something incredibly rewarding about knowing that my organisational skills help make a difference in the daily lives of our clients and my colleagues.


One of the things I love most about my job is the variety of people I get to interact with. Being a people person, I thrive on the connections I make every day. It’s not just about keeping things in order; it’s about being part of a team that genuinely cares about each other and the people we support.


I live in Disley, a lovely area that’s close to everything I need, including my children and grandchildren, who are the lights of my life. When I’m not busy at work, you’ll often find me spending quality time with them. Whether it’s reading a good book or soaking up the sun on a well-deserved holiday, I always make the most of my downtime. And speaking of downtime, if I ever found myself on a desert island, I’d definitely need a lifetime supply of teabags—I mean, who doesn’t love a good brew?


Although I don’t have any pets, I certainly have my hands full with my family and my job. At the end of the day, knowing that I’ve played a part in supporting our clients at Right at Home Cheshire East gives me immense satisfaction. It’s not just a job to me; it’s about being part of something bigger—making sure that everything runs smoothly so that we can provide the best possible care to those who need it.


Frequently Asked Questions about Right at Home Cheshire East

What Type of Services does Right at Home Cheshire East offer?

Right at Home Cheshire East offers Home Care.

How many Carers does Right at Home Cheshire East employ?

Right at Home Cheshire East employs 75 carers.