Right at Home Cheshire East

The Grove Room, Hazel Grove Golf, Buxton Road, Hazel Grove, Stockport SK7 6LU
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9.9 66 Reviews
  • Right at Home Cheshire East, Stockport
Right at Home Cheshire East is a home care agency which provides the best possible, person-centred care to areas such as Stockport, Hazel Grove, Cheadle, Cheadle Hulme, Bramhall, Poynton, Wilmslow, Disley, Macclesfield and surrounding areas.

The team at Right at Home Cheshire East take pride in offering personalised home care, elderly care at home, and live-in care solutions.

Staff are also trained in complex care needs including:

•        Bowel and Stoma Care
•        Motor Neurone Disease
•        PEG/Water Balloon Feeding
•        Non-Invasive Ventilation
•        Cough Assist and Suction
•        Bladder Wash
•        Dementia Care
•        Diabetes Management
•        Epilepsy Support
•        Multiple Sclerosis (MS) Care
•        Tracheostomy Care


There is a variety of care services available to seniors and adults with both physical and mild learning disabilities. Services are personalised to each individual through a Personal Care Plan that is delivered by highly-trained CareGivers. If you cannot see the services you need, they might be able to source training in order to meet your requirements.

Clients receive support for the the full time that they pay for, as CareGivers travel in their own time.

Visits are never rushed.

CareGivers are carefully matched to Clients and, time allowing, introduced to each other before your care begins.

There is a professional dress code but no uniform, as the team recognise that some Clients prefer a discreet service when out and about in the local community.

The company is committed to enhancing the lives of both clients and their families. This dedication shines through in every care story they share.

Care Provided by Right at Home Cheshire East

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Rebecca Whiting (Registered Manager)

Funding & Fees Guide for Right at Home Cheshire East

  • Prices
  • Individual assessments.
    Tailored depending on Package of Care


Right at Home Cheshire East Reviews (66)

Total of 66, showing 61-66
9.9

Right at Home Cheshire East has a Review Score of 9.9 (9.941) out of 10, based on 35 reviews in the last 2 years. Over all time Right at Home Cheshire East has 66 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

Right at Home provided excellent care for my father. The care staff were always extremely polite and professional. I cannot thank Right at Home for helping us through a difficult time.

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Overall Experience  Overall Experience 5.0 out of 5

From the initial assessment through to the daily care my mother receives, we have been very impressed with the service provided and the smooth running of the administration. The team were able to accommodate her needs at very short notice. All the carers are punctual and efficient but also extremely
caring and happy to sit and have a chat with mum, understanding her emotional, as well as physical needs. Her quality of life has improved greatly. I would highly recommend Right at Home Cheshire East.

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Overall Experience  Overall Experience 5.0 out of 5

We were impressed at our first meeting at the service offered and this has been followed up since our parents care package was agreed and started. The main thing for us was consistency and that is what we've received.

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Overall Experience  Overall Experience 5.0 out of 5

Right at Home Cheshire East provided an excellent level of service for my dad during this difficult time.

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Overall Experience  Overall Experience 5.0 out of 5

The carer was brilliant. The care put in place very quickly for us as my mum was so poorly. Cannot thank you enough.

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Overall Experience  Overall Experience 5.0 out of 5

Right at Home Cheshire East have been very good and I have the reassurance that the client is eating well and great to see her want to get up in the morning and have a more positive zest for life. The carers have established a real relationship with her.

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Current Review Score: 9.9 (9.941)

Overview of Review Score

The Review Score of 9.9 (9.941) out of 10 for Right at Home Cheshire East is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.941 for Right at Home Cheshire East is calculated as follows: ( (193 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 204 Ratings = 4.941

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Right at Home Cheshire East is based on 35 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Apr 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (15)

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Meet the Team (12)

Rebecca

Rebecca Whiting

Job Title: Registered Manager

Joined: 2017

Hello there! I'm Rebecca Whiting, the proud owner, managing director and Registered Manager of Right at Home Cheshire East. Since creating this business in June 2018, I've been passionately leading our team to provide empathetic and high-quality home care services. What fuels my drive? The incredible opportunity to help individuals stay comfortably in their homes, surrounded by their families, and make a meaningful difference in their lives every single day.


Working alongside a team that shares my dedication to caring for others is truly inspiring. We're not just colleagues; we're a family united by a common purpose.


Outside work, my life is a vibrant blend of staying fit at the gym, exploring new culinary delights, and quenching my wanderlust by travelling far and wide. And, of course, there's Dembe, my faithful German Shepard, who's more than a pet—he's part of my journey.


If I were to find myself on a deserted island, my unbreakable magic lighter would be my essential tool—not just for survival but as a reminder of the light we bring into the lives of those we care for. Every day presents a new challenge, but with empathy as my guide, I'm ready to meet them head-on.


Stacey

Stacey Ankers

Job Title: Care Manager

Joined: 2022

Hi! I'm Stacey Ankers, and I've been the Care Manager at Right at Home since June 2022. My journey in care began at the age of 18, and it's been a rewarding adventure ever since. Leadership and adaptable communication are the cornerstones of my approach, enabling me to meet the unique needs of each service user with personalised, heartwarming care.


The aspects of my job that fill me with joy include delving into the life histories of our clients to craft care plans that are as unique as they are, finding ways to brighten their days, and supporting our care team's growth and development. These moments make every day worthwhile.


My home in Stockport is my sanctuary. I unwind with fundraising activities, cherish day trips with my son, and enjoy visits to the beach in Wales with my family and our dog, Ruby. A family photo is my treasure, capturing the essence of the love that drives me. Laugh with me at the thought of needing water on a desert island—the simple things matter most!


Donna

Donna Tyson-Shore

Job Title: Care Manager

Joined: 2018

Hi, I'm Donna Tyson-Shore, the Care Manager at Right at Home since November 1, 2018. My journey in the health and social care sector began back in 2008, and it's been an enriching path of learning, growing, and helping others. My specialist skill lies in strategic management, which enables me to mentor our carers and clients effectively, ensuring we deliver exceptional home care assistance that truly makes a difference.


What do I love about my job? First, I am surrounded by leaders who nurture and share my values, which provides continuous opportunities for personal and professional growth. Second, I have the chance to contribute to my colleagues' development, enriching our collective knowledge and skills. Third, I meet the incredible people we support, learn about their lives, and craft person-centred care plans that empower them to achieve positive outcomes.


Living in Stretford offers me the perfect balance between urban life and access to nature, allowing me to indulge in my passions for reading, travelling, and hiking. And if I ever find myself on a desert island, I'd need a boat—because, let's face it, who wouldn't want the freedom to explore or escape?


On a personal note, my commitment to this field is driven by a natural inclination to help others. With qualifications ranging from NVQ levels 2 and 3, a healthcare management degree, to a chartered manager qualification, my goal has always been to lead by example. I strive to elevate the standards of care within the social care sector, ultimately improving the quality of life for everyone who requires our services.


Olivia

Olivia Cheetham

Job Title: Recruitment and Retention Officer

Joined: 2020

Greetings! I'm Olivia Cheetham, the Recruitment Coordinator at Right at Home since October 13, 2020.


With over four years in the care sector, I've discovered that being a 'people person' is at the heart of everything I do. Finding the right people to join our team, ensuring no two days are the same, and feeling the rewarding nature of my work are what I live for.


Living in Cheadle Hulme with my three children, I balance my professional passions with the joys of motherhood, time with friends, and horse riding. Each day is a new opportunity to make a difference at home and in the work I'm so proud to be a part of.


On a deserted island, a lighter would be my chosen companion, symbolising the spark of potential in everyone we meet. My two cats, Sergio and Simba, add warmth and comfort to my life and remind me of the importance of care, companionship, and community.


Leah

Leah Dixon

Job Title: Training/Field Supervisor

Joined: 2023

Hello! I'm Leah Dixon, and I proudly joined Right at Home as a Team Leader on April 3, 2023. With over six years in the care sector, I've found my true calling in organising and leading our team to provide compassionate and effective care. What makes this role so rewarding?


It's the opportunity to meet new people, face diverse challenges every day, and make a real difference in the lives of those we serve.


My life outside of work, in Cheadle Hulme, is just as fulfilling. Whether I'm out walking my dog, Lulu, keeping my home spotless, or enjoying precious moments with friends, I cherish every experience.


My commitment to care extends beyond professional boundaries—a way of life. And if I were on a deserted island? Sunglasses would be my essential item, protecting my vision as we strive to bring clarity and support to those in need.


Josh

Josh McGovern

Job Title: Care Coordinator

Joined: 2024

Hi there. I'm Josh McGovern, the enthusiastic Care Coordinator at Right at Home, who joined the team on January 22, 2024. My four years in the care sector have taught me the importance of organisation, building relationships, and making a tangible difference in the lives of our service users. This role brings me immense satisfaction, knowing I'm part of a team that positively impacts people's lives daily.


I call Manchester home, and when I'm not at work, I love socialising with friends, experiencing live music, and exploring new dining spots. Life is about the connections we make and the experiences we share, and I strive to bring this philosophy to my work every day.


On a deserted island, sun cream would be my indispensable item, reflecting my practical approach to life's challenges. With Willow and Doris, my dogs, life is an adventure filled with love and learning. Joining Right at Home has been a fulfilling journey, and I'm excited to see where it leads us together.


Caitlin

Caitlin Maher

Job Title: Compliance Administrator

Joined: 2021

Hey, I'm Caitlin Maher, Right at Home's Compliance Officer since November 4, 2021. Over the past three years, I've been dedicated to ensuring our home care services meet the highest standards. I focus on working directly with our clients to ensure their needs and preferences are at the forefront of everything we do.


What do I love about my job? It's rewarding beyond words, supported by an incredible management team, and filled with opportunities to care for the fantastic people we work with. I'm a Stockport resident through and through. When I'm not at work, you can find me enjoying the thrill of banger racing, socialising with my friends, and indulging in my love for all things food.


My phone would be my must-have on a deserted island, keeping me connected to the world and the people I cherish. Willow, my loyal dog, is my companion in adventure and relaxation, reminding me of the joy and responsibility we carry in caring for others.


Leon

Leon Harrison

Job Title: Senior Night Carer

Joined: 2023

Hey there! I'm Leon, and I've been part of the Right at Home Cheshire East family as a Senior Night Carer since the winter of 2020. Stepping into this role in December was one of my best decisions. It marked a journey filled with growth, compassion, and the privilege of caring for others at night when they need it the most.


Being caring and compassionate isn't just what I do; it's who I am. These essential qualities drive me every night as I provide elderly care at home, ensuring our clients feel safe, supported, and understood during the hours when the world quiets down.


There are countless aspects of my job that I cherish, but if I had to highlight the top three, they would be:
The profound satisfaction that comes from caring for people is extraordinary. There's something extraordinary about making someone's night safer and more comfortable.
I am grateful for the rewarding nature of my work. Every smile, thank you, and moment of peace I can bring to someone's night reminds me of my impact.
The endless learning opportunities. Whether enhancing my skills in night care or understanding the unique needs of those with dementia, every shift is a chance to grow.


Home for me is Gee Cross in Hyde, where I'm lucky enough to be surrounded by the love and chaos of my four Staffordshire Bull Terriers: Phoebe, Paige, Phoenix, and Penny. They're not just pets but part of my support system, providing endless joy and companionship.


Outside of work, my life is filled with hobbies that keep me active and bring me peace. Walking my dogs is more than exercise; it's my time to reflect, connect with nature, and enjoy the simple moments. Ice skating is my escape, a chance to glide away from life's stresses and embrace a feeling of freedom. And then there's my love for holidays—I treasure the opportunity to explore new places, experience different cultures, and make memories with my family.


Speaking of family, they are my world. If I found myself on a desert island, they're the one thing I couldn't live without. My family is my strength, motivation, and the reason I strive to be the best version of myself – both professionally and personally.


My journey in-home care, particularly in night care, has taught me the value of every interaction, the importance of kindness, and the impact of dedicated care. It's more than a job; it's a calling that has allowed me to make a real difference in the lives of those I care for. And for anyone considering a career in care, know that it's a path filled with challenges. Still, more importantly, it's one filled with immeasurable rewards, love, and the chance to be part of something exceptional.


Freya

Freya Kelly

Job Title: Office Admin and Carer

Joined: 2024

Hi, I'm Freya Kelly, and I joined Right at Home Cheshire East in June 2024 as an Office Admin & Carer. From the moment I started, I've loved being part of this fantastic team. Every day is different, and I enjoy a dynamic environment where no two days are the same.


Being a people person is one of my strengths, which I bring into my role daily. Whether handling administrative tasks or providing homecare assistance to our clients, I find joy in connecting with people and helping them feel comfortable and supported. The feeling of being able to help people is incredibly fulfilling, and it's one of the main reasons I love my job. Plus, the team here is fantastic, and our camaraderie makes every day enjoyable.


I live locally, and I love playing tennis, socialising with friends, and attending concerts when I'm not working. These activities keep me energised and ready to face each new day with enthusiasm. At home, I'm also a proud pet parent to a fabulously loyal dog. He's not just a pet but a cherished family member, bringing joy and companionship to my life.


My phone would be my essential item if I were ever stranded on a desert island. Staying connected with friends and family is essential; my phone helps me do that.


At Right at Home Cheshire East, we provide various services, including private at-home care and dementia home care. I'm proud to be part of a team that offers exceptional home care services in Stockport and surrounding areas. We aim to ensure our clients receive the best care possible, tailored to their unique needs.


Working here has been a rewarding experience, and I look forward to continuing to provide compassionate care and support to our clients. Whether through daily homecare assistance or more specialised care services, I'm committed to making a positive difference in the lives of those I support.


Aimee

Aimee

Job Title: Senior Care Assistant

Joined: 2024

Hello, I'm Aimee.


I've been a Senior Care Assistant at Right at Home since January 8, 2024. Over the past eight months, I've found immense joy and fulfilment in my role. One thing you'll always see me doing is smiling—I believe that a simple smile can brighten someone's day and make a world of difference.


What I love most about my job is the opportunity to make someone smile or laugh at least once in their day. It's incredibly rewarding to know that I can bring our clients a bit of joy and comfort. Getting to know them and having meaningful conversations keeps my days vibrant and fulfilling. There's nothing quite like seeing a client happy and content.


I live in Manchester, a city that's always buzzing with activity. When I'm not working, I love to bake alone or with my little boy. It's a fun and delicious way to bond! I also enjoy various activities with my family—we're always up for an adventure. And, of course, I cherish the quiet moments when I can sit down and read, whether it's a good book for myself or a bedtime story for my little one.
If I ever found myself on a desert island, the one thing I'd bring with me is a book or my Kindle. Reading is my escape, and I can't imagine going without it. It's my way of exploring new worlds and ideas.


At Right at Home, we provide exceptional home care services in Stockport and the surrounding areas. Our team is dedicated to ensuring that every client receives the best care possible, tailored to their individual needs. Whether it's personal care, companionship, or specialised support, we're here to help.


One of the things I value most in my role is the personal connections I build with our clients. It's important that they feel heard, valued, and happy. I strive to create a positive and supportive environment where they can thrive every day.


Look no further if you're looking for compassionate, professional home care services in Stockport. Our team is committed to providing the highest level of care and support, ensuring our clients can live comfortably and independently in their own homes.


Lisa

Lisa

Job Title: Caregiver

Joined: 2020

Hi, I'm Lisa, and my journey with Right at Home began on a sunny day in August 2020. Fresh from my travels, stepping into the role of Caregiver was a new chapter for me, one filled with discovery, learning, and immense satisfaction. Living in Hazel Grove has given me the opportunity to be part of a community where I can make a real difference through elderly care at home and homecare assistance.


What sets me apart is my ability to adapt to any situation. This skill has been a cornerstone of my caregiving approach, allowing me to confidently and flexibly meet our client's diverse needs. This adaptability makes each day varied, fulfilling, and immensely rewarding.


The aspects of my job that I treasure the most reflect the very essence of why I chose this path. Each day's variety keeps me engaged and eager to face new challenges. I am fulfilled knowing that the care I provide enhances the lives of those I work with, offering them comfort and companionship. And the sense of reward? It's unparalleled, knowing that I've contributed positively to someone's day, making their life a little easier and a lot happier.


When I'm not providing home care or dementia home care, I'm usually outdoors, embracing the beauty of nature through walking, running, or simply relaxing. Spending quality time with family and friends is another joy, strengthening bonds and creating memories. Travelling has always been a passion of mine, opening my eyes to new experiences and perspectives that I now bring into my caregiving role.


On a desert island, the one thing I couldn't live without is music. It's a source of comfort, motivation, and joy for me, much like the care I aim to provide for others.


A personal note from me: My venture into care needed to be planned. Returning from my travels in 2020, I sought something meaningful, something where I could make a tangible difference. That's how I found myself in care, and I've never looked back. The opportunity to meet and support a wide variety of people, each with their unique stories and needs, has been incredibly rewarding. It's affirmed my commitment to this field, and I see myself continuing to grow and contribute to the world of care long term.


Being part of the Right at Home team has been a growth, learning, and fulfilment journey. It's not just about providing homecare; it's about enriching lives, including my own. Every day is a new opportunity to learn, to adapt, and to make a difference, and I'm here for it all, with open arms and a heart ready to care.


Jane

Jane Hill

Job Title: Office Admin

Joined: 2024

Hi there! I’m Jane Hill, and I’ve been working as an Office Admin for as long as I can remember—well, 26 years, to be exact! Before joining the incredible team at Right at Home Cheshire East, I spent over two decades honing my organisational skills, which have become my specialist area of expertise. I’m the person who loves to keep everything running smoothly, making sure all the pieces fit together perfectly. There’s something incredibly rewarding about knowing that my organisational skills help make a difference in the daily lives of our clients and my colleagues.


One of the things I love most about my job is the variety of people I get to interact with. Being a people person, I thrive on the connections I make every day. It’s not just about keeping things in order; it’s about being part of a team that genuinely cares about each other and the people we support.


I live in Disley, a lovely area that’s close to everything I need, including my children and grandchildren, who are the lights of my life. When I’m not busy at work, you’ll often find me spending quality time with them. Whether it’s reading a good book or soaking up the sun on a well-deserved holiday, I always make the most of my downtime. And speaking of downtime, if I ever found myself on a desert island, I’d definitely need a lifetime supply of teabags—I mean, who doesn’t love a good brew?


Although I don’t have any pets, I certainly have my hands full with my family and my job. At the end of the day, knowing that I’ve played a part in supporting our clients at Right at Home Cheshire East gives me immense satisfaction. It’s not just a job to me; it’s about being part of something bigger—making sure that everything runs smoothly so that we can provide the best possible care to those who need it.