Curantis Healthcare Ltd

2 Queen Victoria Road, Burnley BB10 3DH
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9.4 27 Reviews
  • Curantis Healthcare Ltd, Burnley
Welcome to Curantis, a number-one provider of high-quality home care in Lancashire. Whether you are an individual seeking homecare for a loved one or for yourself, they know what a big step getting home care can be and they are here to support you every step of the way.

They understand that every service user is different, so they tailor their services to meet the needs of the individual. Whether you require respite, night shift, hourly, or palliative care, their exceptional 24-hour service is governed by the CQC and delivered by their experienced, professional, and friendly multi-lingual team who will treat the service user like a member of their own family.

As specialists in dementia care, they are committed to ensuring that service users feel safe, secure, and cared for in the comfort of their own home for as long as possible.

So let Curantis provide all the care you need. Call to book your
free in-home consultation.

Their commitment during COVID-19
Curantis is committed to protecting the health and well-being of their services users, staff, and the wider community. As such, they are continuing to work closely with government and health authorities to ensure their services are delivered in a COVID-safe way.

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Care Provided by Curantis Healthcare Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Curantis Healthcare Ltd
  • Person in charge
  • Dawn Wadsworth (Manager)

Funding & Fees Guide for Curantis Healthcare Ltd

  • Prices

  • £18.95 Local Area
    £19.95 Outer Areas
    £21.95 Night Sits
    £11.00 Pop Ins

Curantis Healthcare Ltd Reviews (27)

Total of 27, showing 1-20
9.4

Curantis Healthcare Ltd has a Review Score of 9.4 (9.387) out of 10, based on 8 reviews in the last 2 years. Over all time Curantis Healthcare Ltd has 27 reviews.

Overall Experience

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Review from A A (Wife of Client) published on 27 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We have found Curantis to provide a very reliable and flexible service. Always willing to help, even at short notice. The care suppport has been consistent and familiar which is very important for my husband who has complex dementia needs. Overall the home care Curantis provides has been a very positive
experience.

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Review from Liz S (Daughter of Client) published on 7 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wish to say thank you to Curantis Healthcare for their fantastic support during a very difficult time during my mum's illness.
They listened to me and helped me to ensure mum received the best care whilst she remained in her own home.
The kindness and consideration from both the office staff and
carers made such a difference and I am thankful our paths have crossed.

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Review from Peta R (Daughter of Client) published on 16 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the service from Curantis very good. The manager from the agency came to see my mother and I, and I took to her instantly. I was let down suddenly from the enablement agency badly and the manager set me up instantly to care for my mum while I was away. She has dementia and a stoma bag.
She was very considerate to my needs, and nothing was a problem. The carer my mum received was absolutely brilliant. She and Mum took to each other instantly and she is nothing but considerate and kind.
I feel I can leave Mum in Curantis' hands while I’m away. I feel relieved.

Reply from Dawn Wadsworth, Registered Manager at Curantis Healthcare Ltd

Thank you for the good feedback, we strive to provide person-centred care to all our clients.


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Review from P W (Wife of Client) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Curantis Carers did night sitting and came to wash my husband twice daily during the week to eight days when he was in palliative care at home. They were always reliable, kind, gentle, patient and caring. I will always be grateful for the help and support they gave to him and me at a time when I desperately
needed such help.

Reply from Dawn Wadsworth, Registered Manager at Curantis Healthcare Ltd

Thank you for the lovely words, it was OUR pleasure to care for your husband and offer you support when it was required.


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Review from Tim B (Husband of Client) published on 5 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The standard of care received has been excellent. No complaints at all. Staff have been punctual, professional and do actually care - a rare thing in today’s world. There has been the odd occasion where staff sickness has meant things didn’t go as smoothly as usual but issues like that cannot be helped.
We have been very fortunate to have had the same carer for the majority of the time and she has been a little gem.

Reply from Dawn Wadsworth, Registered Manager at Curantis Healthcare Ltd

Thankyou Tim for your feedback, we always aim to provide a good service and keep it person centred


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Review from P M (Son of Client) published on 5 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

From the beginning of my dad's care package, we never had to use any home care facilities. We felt, as a family, that it's always important to build up relationships with the care team and also managers, and indeed the owners.
We found Curantis were always approachable and worked with them, and if
any small issues arose, they were always quickly resolved and sorted out.

Reply from Dawn Wadsworth, Registered Manager at Curantis Healthcare Ltd

Thank you for the feedback; we aim to provide care suited to each individual person and provide a regular team of staff.


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Review from J P (Wife of Client) published on 2 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are totally satisfied with the care we receive - they are friendly and caring, and we could not do without them.
We would highly recommend them to anyone in need of this service.
We also use them from time to time for respite care.

Reply from Dawn Wadsworth, Registered Manager at Curantis Healthcare Ltd

Thank you for that positive response; we strive to give care that is person-centred.


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Review from M C (Son of Client) published on 6 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Just like to thank the manager and her team at Curantis Healthcare for looking after my father while I was away for the month of February, I was a bit worried at first, but, when I got back home my father was very happy with the service they provided, and I will certainly be using the manager and her
team again, thank you.

Reply from Dawn Wadsworth, Registered Manager at Curantis Healthcare Ltd

Thank you for your lovely feedback, I strive in trying to match our carers to our service users to ensure continuity of care in the best person-centred way.


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Review from Tracey M (Daughter of Client) published on 7 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the carers very supportive of my mum, I would definitely recommend this company.
They are very person-centred in their approaches.
Manager is very helpful and always responsive to any questions.

Reply from Dawn Wadsworth, Registered Manager at Curantis Healthcare Ltd

Thank you Tracey, it's lovely to receive positive feedback with regard to your mum's care. Many thanks.


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Review from Catherine H (Daughter of Client) published on 30 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and my auntie are very happy with the care given to my dad, they are very supportive and very informative. My dad was very poorly one morning when the carer went around and they called me straight away. They really do know their clients and they have taken the worry away from myself and my auntie.
I
wouldn't hesitate to recommend them, they are a great team.

Reply from Dawn Wadsworth, Registered Manager at Curantis Healthcare Ltd

Catherine, it was our pleasure to care for your dad, we work around person-centred care to give each person consistency, take care.


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Review from Clare C (Daughter of Client) published on 29 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for your kindness and genuine care for my dad. By staying over at Dad's a few nights a week you helped us to support our dad with wrap-around care at home during the last few months of his life. Everyone Dad met from Curantis Healthcare was kind and considerate. Nothing was ever too much trouble
and Dad felt safe and cared for. As a family, we really appreciated your flexibility and support when we needed to swap around some of the nights you came in due to changes in family circumstances. Thank you again.

Reply from Dawn Wadsworth, Registered Manager at Curantis Healthcare Ltd

It was our pleasure, we wouldn't have had it any other way. We do our best to provide consistency to all of our clients


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Review from L M (Daughter of Client) published on 29 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Members of the care team who attend my mother's home, care in a very satisfactory manner the majority of the time. They attend to my mother's needs and any problems that arise are sorted without delay.

Reply from Dawn Wadsworth, Registered Manager at Curantis Healthcare Ltd

Thank you for the feedback, we try our very best to ensure all needs are met and in a timely manner with staff who are matched to each client.


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Review from Alan R (Son of Client) published on 18 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a very bad service from another care company, we were hoping everything was going to be ok. It has turned out for the best. The care workers that visit are great and helpful. We tend to get the same carers for morning and evening and only at odd times it changes, this gives Mum a chance to get
to know the carers personally. Pleased with the quality of care and communication.

Reply from Dawn Wadsworth, Registered Manager at Curantis Healthcare Ltd

Thank you Alan, feedback is greatly appreciated and we are glad you are happy with the service that is being provided to your mother.


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Review from Dawn S (Client) published on 17 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with the care from my carer who truly is someone who goes that extra mile for you. Very lucky to be given this carer who I feel like I can talk to about anything and my partner feels at ease with. Also, it takes a lot of pressure off of us both. I feel blessed.

Reply from Dawn Wadsworth, Registered Manager at Curantis Healthcare Ltd

Thank you Dawn, we tailor our staff to suit the people we support and we are very glad you are happy with the support provided.


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Review from Donna M (Daughter-in-law of Client) published on 17 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were looking for a new care company after a bad experience with the previous one and when we were told Curantis had tendered, we did some research and I made a phone call. From that first phone call, we were at ease and knew we had found the right team.
The manager understood and made everything
easy to do from 350 miles away and went above and beyond. Mother-in-law is more than happy with what the team do for her. Every time we speak we get told how fantastic they are!
Communication has been great and nothing is ever a problem. It's nice to know that she is getting regular carers and seeing the same faces and building those personal relationships so that when something is wrong they will know.
We are in the process of booking Curantis for some private care for her out with the care package just for some company and a chat.
Thank you for all you and your team are doing and know it is very much appreciated.

Reply from Dawn Wadsworth, Registered Manager at Curantis Healthcare Ltd

Thank you for the fabulous feedback Donna, it is very much appreciated, we are proud to provide her care, she is lovely so thank you.


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Review from Saima Z (Daughter of Client) published on 5 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with Curantis Healthcare Ltd has been extremely pleasant and perfect. The staff have always been very respectful and aware of personal preferences and culture. We are treated as individuals rather than numbers or a case. The management staff are very approachable and nothing is ever too
much.

Reply from Dawn Wadsworth, Registered Manager at Curantis Healthcare Ltd

Thank you Saima, that's lovely feedback and is very much appreciated.


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Review from Peter V (Husband of Client) published on 25 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Both myself and my wife are very satisfied with the treatment we are receiving from the carers who are very prompt, well mannered and kind at all times.

Reply from Dawn Wadsworth, Registered Manager at Curantis Healthcare Ltd

Thank you for a positive review, we strive in providing a good service to our clients


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Review from M I (Daughter of Client) published on 24 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provider has always listened to what we want and need with Mum's care. The carers have also been incredible in supporting Mum and her needs. We have been let down with previous companies and were reluctant to try another provider but Curantis Healthcare have been amazing.

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Review from Jean G (Client) published on 9 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

These carers are always willing to do any task and go out of their way to make sure I am well cared for. They are all lovely girls.

Reply from Dawn Wadsworth, Registered Manager at Curantis Healthcare Ltd

Thank you for your kind words, we aim to make each experience personal to our clients.


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Review from M J (Client) published on 9 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Most of the carers are kind, friendly and helpful and the office is good at accommodating the client's needs.

Reply from Dawn Wadsworth, Registered Manager at Curantis Healthcare Ltd

Thank you, the carers love looking after you, it's our pleasure. Each service user's needs are matched to suitable carers. The aim is to support each service user in the correct way.


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Current Review Score: 9.4 (9.387)

Overview of Review Score

The Review Score of 9.4 (9.387) out of 10 for Curantis Healthcare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.587 for Curantis Healthcare Ltd is calculated as follows: ( (27 Excellents x 5) + (19 Goods x 4) ) ÷ 46 Ratings = 4.587

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Curantis Healthcare Ltd is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Oct 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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Meet the Team (1)

Dawn

Dawn Wadsworth

Job Title: Registered Manager

Joined: 2018

Dawn has been with Curantis Healthcare since the company started. She has a vast history of working within the care sector and working with service users with mental health and learning disabilities. Dawn is Level 5 and the trainer qualified, she has recently taken over as Registered Manager ensuring that all staff are trained to a high standard. Dawn works to ensure that all visits are covered ensuring that the service users' preferences are taken into account. Dawn works to ensure that quality care is provided and service users' needs and wishes are taken into account.


Frequently Asked Questions about Curantis Healthcare Ltd

What Type of Services does Curantis Healthcare Ltd offer?

Curantis Healthcare Ltd offers Home Care.

How many Carers does Curantis Healthcare Ltd employ?

Curantis Healthcare Ltd employs 58 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Curantis Healthcare Ltd to verify any information. View our terms and conditions. Curantis Healthcare Ltd has a Platinum Service – more info.