We tailor a unique quote (person centered and obligation free) for each of our clients individually.
If you're looking for care services (or you're looking for services for a family member or someone else you know), please feel welcome to submit an enquiry. A member of our friendly office team will then be in touch and will be more than happy to listen to your needs and create a tailored quote which reflects the information received. Then, should you wish to proceed further, we can agree a mutually convenient start date and set up a package of care, ready for services to commence.
If you're unsure if we're able to provide the services you require, please ask and we'll do our very best to try and help you.
Contact us and we will tailor a quote to your individual needs.
Check out our website for more details about the services we can provide
Choices Homecare (Oldham) has a Review Score of 8.2 (8.167) out of 10, based on 4 reviews in the last 2 years. Over all time Choices Homecare (Oldham) has 4 reviews.
Review from C H (Wife of Client) published on 19 April 2024
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Oldham)
We are really pleased that you are happy with the care your husband receives from us. Thank you for taking the time to review us and for your kind comments!
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from D H (Daughter of Client) published on 25 January 2024
Submitted via Website •
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Overall Experience
4.0 out of 5
Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Oldham)
Thank you for taking the time to review us, we really appreciate all feedback as it helps us when planning future services. We are so pleased you are happy with the service provided and find the app reassuring. Thanks again for the kind comments received.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from H M (Wife of Client) published on 21 November 2023
Submitted via Postal Card •
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Overall Experience
3.0 out of 5
Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Oldham)
Thanks for taking the time to submit your review, we really appreciate all feedback received (both positive & negative) to assist us in making future improvements. We have since been in touch to discuss your comments and have asked our care workers to try and be more economical when using products. You have confirmed that, other than the amount of product used, you are happy with the service which is provided to your husband and that there is nothing else we need to do to improve his service. Thanks again for taking the time to review us!
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Julie W (Client) published on 7 August 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Darren Guy, Regional Director - North West at Choices Homecare (Oldham)
Thank you very much for taking the time to leave us a review; I am so pleased to hear that our staff are very supportive and that you are finding the level of care so helpful. I shall be sure to pass your kind words on to the team. Thank you, it means a lot to everyone on the team to get positive feedback like this.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.2 (8.167) out of 10 for Choices Homecare (Oldham) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.2 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.167 for Choices Homecare (Oldham) is calculated as follows: ( (9 Excellents x 5) + (11 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 24 Ratings = 4.167
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Choices Homecare (Oldham) is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 19 Jun 2019
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Job Title: Registered Manager
Joined: 2023
My name is Lynn and I'm the Registered Manager here at Choices Homecare in Oldham (formerly Safe Hands Support), my aim is to always support my team to provide the best care that they can, in line with our company Vision (...to deliver a service to be proud of) and our PRIDE Values.
I started with the company last year and have enjoyed getting to know the staff and meeting service users. I have a wealth of experience in health and social care and am looking forward to continuing to work with my team and growing the service in the future.
If ever there's anything you'd like to discuss (or ask) please get in touch and I'll do my very best to try and help you!
Job Title: Deputy Manager
Joined: 2011
Hello, my name is Jenny Roberts and I am the Deputy Manager here at Choices Homecare, in Oldham. I have worked in the social sector for 30 years. I started my career as an apprentice on a YTS scheme and after 6 months I was employed by Oldham council in the elderly residential/short stay services, I then moved to the learning disability team where I worked for 15 years supporting clients with all aspects of care and daily living, after this, I was employed on the emergency response team with OMBC until taking redundancy in 2011. I then started working for Safe Hands Support (now Choices Homecare) in April 2011, as a Support Worker and I have worked my way from Support Worker to Care Coordinator, then Office Manager and now to my present-day position of Deputy Manager.
Job Title: Care Coordinator
Joined: 2017
Hello, my name is Angela, I am a Care Coordinator for Safehands Support, I have been a coordinator for 6 years but previous to this I was working in the community supporting vulnerable adults to live independently and working alongside other agencies. I also supported vulnerable adults who had suffered from drug and alcohol abuse. I came to work at Safe Hands Support (now Choices Homecare), as I wanted to gain more experience and knowledge working with elderly people.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Choices Homecare (Oldham) to verify any information. View our terms and conditions. Choices Homecare (Oldham) has a Platinum Service – more info.
