Ready Care Services (Essex)

Unit 76, Greenway Business Centre, Harlow Business Park, Harlow CM19 5QE
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9.8 43 Reviews
  • Ready Care Services (Essex), Harlow
Ready Care Services delivers specialist care services to a wide variety of healthcare establishments throughout the UK, providing quality care services at competitive rates for the healthcare sector across all communities.

Ready Care Services are committed to providing their clients with qualified, experienced and reliable care staff.

Their high-quality care services are delivered to the elderly, but also to adults. From social companionship through to the more complex care services including; learning disabilities, sensory impairments, dementia, mental health requirements, spinal injuries and acquired brain injuries. Their services are bespoke to each individual client.

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Care Provided by Ready Care Services (Essex)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Prashant Setia
  • Person in charge
  • Prashant Setia (Registered Manager)

Funding & Fees Guide for Ready Care Services (Essex)

  • Prices

  • £26.80 per hour

Ready Care Services (Essex) Reviews (43)

Total of 43, showing 1-20
9.8

Ready Care Services (Essex) has a Review Score of 9.8 (9.774) out of 10, based on 18 reviews in the last 2 years. Over all time Ready Care Services (Essex) has 43 reviews.

Overall Experience

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  • 2
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  • 1
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Date Published

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25

Review from Heather F (Daughter of Client) published on 7 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The girls are excellent, they keep my Dad very well. They also help me with getting shopping out of car.
I know that Dad is in good hands and they ensure he is clean and well fed.
Recently they have had to act quick and get the ambulance out. They didn't panic and he was taken to hospital.
They
are all very caring towards Dad. We are very happy with their excellent care.

Reply from Prashant Setia, Owner / Manger at Ready Care Services (Essex)

Thank You for taking the time to review Ready Care Services!


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Review from J S (Wife of Client) published on 26 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our first week of using Ready Care very impressed with all the carers that are looking after my husband. No complaints at all. Thank you so much.

Reply from Prashant Setia, Owner / Manger at Ready Care Services (Essex)

Thank you for your kind words. I am so proud that our team is recognised for their hard work and commitment.


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Review from C W (Son of Client) published on 12 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well run. Staff very professional and friendly, caring!

Reply from Prashant Setia, Owner / Manger at Ready Care Services (Essex)

Thank you so much for taking the time to share your positive feedback regarding our care services. Your kind words mean a lot to us and are truly appreciated. We are delighted to hear that you found our services well-run and our staff to be professional, friendly, and caring. Providing exceptional care is at the heart of what we do, and it's incredibly rewarding to know that our team's dedication has made a positive impact on your experience. Your feedback motivates us to continue delivering the highest standard of care possible, and we are committed to maintaining the level of professionalism and warmth that you have experienced. Once again, thank you for your kind words and for entrusting us with your care needs. Please do not hesitate to reach out if there is anything further we can assist you with.


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Review from K D (Wife of Client) published on 25 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We receive excellent service from the carers who are allocated to my husband. His needs and wants are their priority. They are friendly and always helpful. We have been very happy with them.

Reply from Prashant Setia, Owner / Manger at Ready Care Services (Essex)

Thank you so much for taking the time to share your positive experience with our care services. We're thrilled to hear that the carers allocated to your husband have been providing excellent care, prioritizing his needs and wants with such dedication. It's incredibly rewarding for us to know that our team is making a positive difference in your lives. We greatly appreciate your kind words and the trust you've placed in us to provide quality care.


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Review from Maureen E (Client) published on 22 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the care excellent and very good.

Reply from Prashant Setia, Owner / Manger at Ready Care Services (Essex)

Thank you for your kind words. I am so proud that our team is recognised for their hard work and commitment.


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Review from Larry Y (Son of Client) published on 7 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

While some staff members went above and beyond to provide exceptional care, there were mistakes where other staff members seemed disinterested and didn't meet the same standard. Despite these drawbacks, Ready Care Services Limited offer a decent level of care, but there is room for improvement in consistency
and staff performance to ensure a consistently exceptional experience.

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Review from Ann B (Client) published on 2 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The girls are very caring and go beyond their work for me, helping me to get rid of ants and tidy my kitchen is one example. They talk to me when I get lonely.

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Review from J E (Friend of Client) published on 26 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful company who assist me with looking after my elderly neighbour.
The carers are all so lovely and I have peace of mind knowing they are coming. Nothing is too much trouble.
Great service all round.

Reply from Prashant Setia, Owner/Manager at Ready Care Services (Essex)

Thank you for your lovely note, we so appreciate you taking the time to share your experience with Ready Care Services.


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Review from P K (Daughter-in-law of Client) published on 25 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to really thank the girls from Ready Care Services from my heart for providing excellent support to my father-in-law. I would highly recommend them to my friends and family for such a wonderful service they have provided.

Reply from Prashant Setia, Owner/Manager at Ready Care Services (Essex)

Thank you so much for taking the time to share your experience and to leave us a 5-star rating. It's much appreciated!


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Review from D U (Nephew of Client) published on 25 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great service from the start. The carers were very good and helpful. The office staff dealt with any questions quickly and efficiently. Highly recommend Ready Care Services.

Reply from Prashant Setia, Owner/Manager at Ready Care Services (Essex)

Thank you so much for taking the time to share your experience and to leave us a 5-star rating. It's much appreciated!


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Review from Steve D (Husband of Client) published on 25 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff work in a professional way by providing person centre care approach to the client needs. My wife tells me how the staff takes care of her and listens to her needs. Update to the previous review, I give Ready Care five stars, because of the outstanding care given to my wife which has improved her
mood/health tremendously.

Reply from Prashant Setia, Owner/Manager at Ready Care Services (Essex)

Thank you so much for taking the time to share your experience and to leave us a 5-star rating. It's much appreciated!


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Review from D M (Son of Client) published on 18 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Grateful to be receiving services from a very professional and caring team of Ready Care Services. Peace of mind that our parent is being looked after in the hour of need. Thank you, team, wonderful for being empathetic, knowledgeable and taking initiative.

Reply from Prashant Setia, Owner/Manager at Ready Care Services (Essex)

Thank you so much for taking the time to share your experience and to leave us a 5-star rating. It's much appreciated!


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Review from Daphne N (Client) published on 16 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Over all, I am very pleased with the care I receive.
Thank you to all the staff.

Reply from Prashant Setia, Owner/Manager at Ready Care Services (Essex)

Thank you for taking the time to submit a review!
Best Wishes.


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Review from Kapil K (Son of Client) published on 12 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to really thank the girls from Ready Care Services from the bottom of my heart for providing such professional and dignified support to my dad. Carers supported my dad with kindness and respect. When I asked my dad about the service, his words were “they really care”. Staff are very punctual
and have always had a people-centric approach, which shows how much effort every member of staff makes to keep the clients comfortable. The management has always been very transparent and they discuss any concerns regarding care immediately. I always recommend Ready Care Services to friends and family, as this is the biggest peace of mind that our loved ones are being well looked after.

Reply from Prashant Setia, Owner/Manager at Ready Care Services (Essex)

Thank you so much for taking the time to share your experience and to leave us a 5-star rating. It's much appreciated!


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Review from K B (Granddaughter of Client) published on 11 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with Ready Care Services, my nan had Parkinson’s and sadly had to go into a nursing home after Christmas, her carers were her lifeline whilst at home, they always arrived happy and ready to take care of any of my nan's needs. Her commode was always clean, her food was always given to
her on time and she had a great routine with them all.
If you are looking for a carer for your family try these people I can’t thank them enough.

Reply from Prashant Setia, Owner/Manager at Ready Care Services (Essex)

Thank you so much for taking the time to share your experience and to leave us a 5-star rating. It's much appreciated!


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Review from Philip L (Son of Client) published on 6 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy to recommend Ready Care Services and their team for the care and compassion shown to my mum. Additionally, they are responsive to adjustments to the service and the carer visiting my mum is very kind and proactive. My mum likes her very much which is a very good point too. Thank you all
at Ready Care.

Reply from Prashant Setia, Owner / Manager at Ready Care Services (Essex)

Thank you so much for taking the time to share your experience and to leave us a 5-star rating. It's much appreciated!


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Review from B S (Grandson of Client) published on 30 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Good all round service and amazing communications with office staff. All carers do an amazing job, never had any issues regarding their service. My nan never has a bad word to say about the staff and looks forward to the carers coming to assist her.

Reply from Prashant Setia, Owner / Manager at Ready Care Services (Essex)

Thanks so much for taking the time to leave us a 5-star rating. It's much appreciated!


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Review from Ron J (Friend of Client) published on 17 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The office was helpful when there was an issue and we could not get hold of their son.

Reply from Prashant Setia, Owner / Manager at Ready Care Services (Essex)

Thank You for taking the time to review Ready Care Services!


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Review from M W (Client) published on 20 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers are lovely. But one is very good.

Reply from Prashant Setia, Owner/Manager at Ready Care Services (Essex)

Thank You for taking time to review Ready Care Services!


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Review from J H (Partner of Client) published on 18 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers always cheer my wife up every morning and make her smile.

Reply from Prashant Setia, Owner / Manager at Ready Care Services (Essex)

Thank You for taking time to review Ready Care Services!


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Current Review Score: 9.8 (9.774)

Overview of Review Score

The Review Score of 9.8 (9.774) out of 10 for Ready Care Services (Essex) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.774 for Ready Care Services (Essex) is calculated as follows: ( (86 Excellents x 5) + (17 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 106 Ratings = 4.774

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Ready Care Services (Essex) is based on 17 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (2)

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Meet the Team (2)

Prashant

Prashant Setia

Job Title: Director

Joined: 2018

Prashant Setia is the Managing Director and has been in the healthcare sector for over 20 years. Prashant is a qualified Occupational Therapist and specialises in neuro-rehabilitation, reablement, major adaptions assessment, manual handling assessment and double-handed care reviews. Prashant has led rehabilitation teams at Addenbrookes, St. Mary’s Paddington, Royal Free Neuro Rehabilitation, Hammersmith Hospital, Watford General and Heatherwood Hospital. He has also supported Essex County Council to reduce the waiting list for Occupational Therapy assessment. Prashant has worked closely with individuals who have been involved in effectively assessing and recommending equipment and adaptions to enable people to remain living in their own homes. He has undertaken reviews for double-handed care packages, risk assessing, reviewing reablement potential and the correct use of equipment in situ to achieve individuals’ goals and aspirations.


Stacey

Stacey Brewis

Job Title: Care Manager

Joined: 2018

Stacy Brewis is our Care Manager. She coordinates the care staff and ensures that everyone’s care needs are met.

Stacey has over 17 years of experience in the health sector and has established good working relationships with all our clients, their families and her colleagues at all levels. Stacey is responsible for ensuring that clients continue to feel happy with the care provided. She also supervises and mentors the care staff and leads by example.


Frequently Asked Questions about Ready Care Services (Essex)

What Type of Services does Ready Care Services (Essex) offer?

Ready Care Services (Essex) offers Home Care.

How many Carers does Ready Care Services (Essex) employ?

Ready Care Services (Essex) employs 45 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Ready Care Services (Essex) to verify any information. View our terms and conditions. Ready Care Services (Essex) has a Platinum Service – more info.