Ready Care Services (Essex)

Unit 76, Greenway Business Centre, Harlow Business Park, Harlow CM19 5QE
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9.8 43 Reviews
  • Ready Care Services (Essex), Harlow
Ready Care Services delivers specialist care services to a wide variety of healthcare establishments throughout the UK, providing quality care services at competitive rates for the healthcare sector across all communities.

Ready Care Services are committed to providing their clients with qualified, experienced and reliable care staff.

Their high-quality care services are delivered to the elderly, but also to adults. From social companionship through to the more complex care services including; learning disabilities, sensory impairments, dementia, mental health requirements, spinal injuries and acquired brain injuries. Their services are bespoke to each individual client.

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Care Provided by Ready Care Services (Essex)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Prashant Setia
  • Person in charge
  • Prashant Setia (Registered Manager)

Funding & Fees Guide for Ready Care Services (Essex)

  • Prices

  • £26.80 per hour

Ready Care Services (Essex) Reviews (43)

Total of 43, showing 21-40
9.8

Ready Care Services (Essex) has a Review Score of 9.8 (9.774) out of 10, based on 18 reviews in the last 2 years. Over all time Ready Care Services (Essex) has 43 reviews.

Overall Experience

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Date Published

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Review from Paul J (Grandson of Client) published on 16 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding service from the very first meeting. Care for Grandad was set up at very short notice and all the ladies were a wonderful help. I would recommend Ready Care Services to anyone. Times were perfect for Grandad and he loved them all. The office staff were extremely professional and helpful,
even in the early hours of the morning.

Reply from Prashant Setia, Owner / Manager at Ready Care Services (Essex)

Thank You Paul for taking the time to review Ready Care Services!


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Review from Becky A (Granddaughter of Client) published on 16 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan came home to die last year. All of the carers that cared for her were amazing and supportive of the family. The office staff were brilliant in ensuring if we could not be there that the carers were with Nan. Overall, they eased a very horrible and stressful time with their kindness.

Reply from Prashant Setia, Owner / Manager at Ready Care Services (Essex)

Thank You for taking the time to review Ready Care Services!


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Review from Emma S (Granddaughter of Client) published on 16 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers looked after my grandmother last year. Found all very helpful and understanding of her illness and needs. The office staff were very reachable on the phone and listen to concerns. Fantastic!

Reply from Prashant Setia, Owner / Manager at Ready Care Services (Essex)

Thank You Emma for taking the time to review Ready Care Services!


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Review from William L (Client) published on 11 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good. No problems.

Reply from Prashant Setia, Owner / Manager at Ready Care Services (Essex)

Thank you for taking the time to complete the review and for sharing your experience!


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Review from Linda J (Daughter of Client) published on 8 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Right from the beginning, everyone has been so kind and helpful. Now that dad's condition has deteriorated all the carers are being so good with him which really helps me so much.

Reply from Prashant Setia, Owner / Manager at Ready Care Services (Essex)

We really appreciate you taking the time to leave an excellent review! Thank you


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Review from Susan C (Daughter of Client) published on 28 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We found all staff - office and careers friendly, helpful and most of all caring and kind. The care teams where mostly the same ladies, so got to know Dad. He felt safe and confident with them, and they treated him with dignity and compassion. They always made the time to chat and joke with him, which
brightened his day.
During the 12-months of care, they always notified us of any changes or concerns they had his health, safety and well-being was paramount.

Reply from Prashant Setia, Owner / Manager at Ready Care Services (Essex)

Thank you for sharing your review with us and the community!


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Review from Jackie M (Daughter of Client) published on 13 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to pass on my thanks and praise to all the lovely staff who cared for my mother in the last weeks of her life. Everyone in the team treated my mum with the utmost kindness and care, and we as a family could see the difference in Mum, and how much happier and comfortable she was with
everyone that visited. We really appreciated all their help, support and advice they gave us at such a difficult time.

Reply from Prashant Setia, Owner / Manager at Ready Care Services (Essex)

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience. We are incredibly proud of our professional care staff and the team who supports them, together we really do deliver outstanding care and try to make a difference.
Kind Regards.


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Review from Alan C (Client) published on 18 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care I get from Ready Care could not be better. I am glad to have them. I would definitely recommend them.

Reply from Prashant Setia at Ready Care Services (Essex)

Many thanks for your review.


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Review from Rodney S (Husband of Client) published on 4 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been using Ready Care Services Ltd for a little over 2 months. I requested an early call and the carer arrived between 7.45 and 8.30 each morning which is 100% up on the previous entity. They are courteous and put my wife's cares behind her. We hope to continue with Ready Care Services Ltd.

Reply from Prashant Setia at Ready Care Services (Essex)

Many Thanks for review!


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Review from W N (Daughter of Client) published on 3 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy with the care I receive. They have been so lovely to my father, made him feel very comfortable around the carers. I could not have recommended them enough. Well done keep up the good work

Reply from Prashant Setia at Ready Care Services (Essex)

Thanks for kind words and taking time to review!


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Review from Jean C (Client) assisted by family/friend published on 3 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Top class, nothing is too much trouble for them.

Reply from Prashant Setia at Ready Care Services (Essex)

Many thanks for taking the time to complete review!


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Review from Stephen F (Client) published on 30 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very efficient, very polite, very helpful. Always go out of the way to help.

Reply from Prashant Setia at Ready Care Services (Essex)

Many thanks for kind words and taking time to complete review!


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Review from Sheila M (Wife of Client) published on 30 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely people. Very helpful. Look after my husband very well.

Reply from Prashant Setia at Ready Care Services (Essex)

Many thanks for kind words and taking time to complete review.


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Review from Andy B (Client) published on 27 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good company.

Reply from Prashant Setia at Ready Care Services (Essex)

Thanks for review!


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Review from V B (Daughter of Client) published on 22 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful and reliable service.

Reply from Prashant Setia at Ready Care Services (Essex)

Many thanks for review!


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Review from K L (Son of Client) published on 2 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ready care have been excellent in my opinion. The change over from her previous care company has gone very smoothly. I can't praise them enough and mum is very happy which is very pleasing to me.

Reply from Prashant Setia at Ready Care Services (Essex)

Thanks for review!


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Review from David (Friend of Client) published on 16 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great service and friendly staff always willing to help, I would recommend this care services to anyone.

Reply from Prashant Setia at Ready Care Services (Essex)

Thanks for your review.


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Review from Ashlin W (Friend of Client) published on 9 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great company, staff, in particular, are lovely, kind people with great personalities, always a smile on their face, not a bad word to say about them! Show real care towards their customers.

Reply from Prashant Setia at Ready Care Services (Essex)

Thanks for your kind words!!


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Review from Lauren U (Friend of Client) published on 8 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A helpful and caring team who look after their clients with dignity and respect at all times - they have helped so much in making life easier - would recommend to anyone.

Reply from Prashant Setia at Ready Care Services (Essex)

Hi Lauren, thank you for a great review!!


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Review from Mason S (Great-grandson of Client) published on 5 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Best care company to use. Treated my great grandparents with utmost respect and love. Everyone we met has been very helpful, by far one of the best care companies within the U.K. To summarise, very lovely staff and management who were all very helpful during my great grandparents time of need, would
like to thank them all for all they have done for them and my family.

Reply from Prashant Setia at Ready Care Services (Essex)

Thanks for kind words and appreciation for quality services we are committed to provide.


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Current Review Score: 9.8 (9.774)

Overview of Review Score

The Review Score of 9.8 (9.774) out of 10 for Ready Care Services (Essex) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.774 for Ready Care Services (Essex) is calculated as follows: ( (86 Excellents x 5) + (17 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 106 Ratings = 4.774

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Ready Care Services (Essex) is based on 17 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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Meet the Team (2)

Prashant

Prashant Setia

Job Title: Director

Joined: 2018

Prashant Setia is the Managing Director and has been in the healthcare sector for over 20 years. Prashant is a qualified Occupational Therapist and specialises in neuro-rehabilitation, reablement, major adaptions assessment, manual handling assessment and double-handed care reviews. Prashant has led rehabilitation teams at Addenbrookes, St. Mary’s Paddington, Royal Free Neuro Rehabilitation, Hammersmith Hospital, Watford General and Heatherwood Hospital. He has also supported Essex County Council to reduce the waiting list for Occupational Therapy assessment. Prashant has worked closely with individuals who have been involved in effectively assessing and recommending equipment and adaptions to enable people to remain living in their own homes. He has undertaken reviews for double-handed care packages, risk assessing, reviewing reablement potential and the correct use of equipment in situ to achieve individuals’ goals and aspirations.


Stacey

Stacey Brewis

Job Title: Care Manager

Joined: 2018

Stacy Brewis is our Care Manager. She coordinates the care staff and ensures that everyone’s care needs are met.

Stacey has over 17 years of experience in the health sector and has established good working relationships with all our clients, their families and her colleagues at all levels. Stacey is responsible for ensuring that clients continue to feel happy with the care provided. She also supervises and mentors the care staff and leads by example.


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