Ready Care Services (Essex)

Unit 76, Greenway Business Centre, Harlow Business Park, Harlow CM19 5QE
Submit a Review
9.8 43 Reviews
  • Ready Care Services (Essex), Harlow
Ready Care Services delivers specialist care services to a wide variety of healthcare establishments throughout the UK, providing quality care services at competitive rates for the healthcare sector across all communities.

Ready Care Services are committed to providing their clients with qualified, experienced and reliable care staff.

Their high-quality care services are delivered to the elderly, but also to adults. From social companionship through to the more complex care services including; learning disabilities, sensory impairments, dementia, mental health requirements, spinal injuries and acquired brain injuries. Their services are bespoke to each individual client.

Care Provided by Ready Care Services (Essex)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Prashant Setia
  • Person in charge
  • Prashant Setia (Registered Manager)

Funding & Fees Guide for Ready Care Services (Essex)

  • Prices
  • £26.80 per hour


Ready Care Services (Essex) Reviews (43)

Total of 43, showing 41-43
9.8

Ready Care Services (Essex) has a Review Score of 9.8 (9.774) out of 10, based on 18 reviews in the last 2 years. Over all time Ready Care Services (Essex) has 43 reviews.

Overall Experience

  • 40
  • 2
  • 0
  • 1
  • 0

Date Published

43
2
2
18
25
Overall Experience  Overall Experience 5.0 out of 5

Very helpful and trustworthy staff. I have peace of mind knowing they are looking after my dad when I am at work.

Reply from Prashant Setia at Ready Care Services (Essex)

Thank you for your lovely note, we so appreciate you taking the time to share your experience with Ready Care Services


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Really pleased with the care that is being provided, nothing is too much trouble. All the carers I have met have been lovely! I would definitely recommend Ready Care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Professional and friendly service, best rates I've found locally. Nothing seems to much trouble. Highly recommend.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.8 (9.774)

Overview of Review Score

The Review Score of 9.8 (9.774) out of 10 for Ready Care Services (Essex) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.774 for Ready Care Services (Essex) is calculated as follows: ( (86 Excellents x 5) + (17 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 106 Ratings = 4.774

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Ready Care Services (Essex) is based on 17 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Jul 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (2)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (2)

Prashant

Prashant Setia

Job Title: Director

Joined: 2018

Prashant Setia is the Managing Director and has been in the healthcare sector for over 20 years. Prashant is a qualified Occupational Therapist and specialises in neuro-rehabilitation, reablement, major adaptions assessment, manual handling assessment and double-handed care reviews. Prashant has led rehabilitation teams at Addenbrookes, St. Mary’s Paddington, Royal Free Neuro Rehabilitation, Hammersmith Hospital, Watford General and Heatherwood Hospital. He has also supported Essex County Council to reduce the waiting list for Occupational Therapy assessment. Prashant has worked closely with individuals who have been involved in effectively assessing and recommending equipment and adaptions to enable people to remain living in their own homes. He has undertaken reviews for double-handed care packages, risk assessing, reviewing reablement potential and the correct use of equipment in situ to achieve individuals’ goals and aspirations.


Stacey

Stacey Brewis

Job Title: Care Manager

Joined: 2018

Stacy Brewis is our Care Manager. She coordinates the care staff and ensures that everyone’s care needs are met.

Stacey has over 17 years of experience in the health sector and has established good working relationships with all our clients, their families and her colleagues at all levels. Stacey is responsible for ensuring that clients continue to feel happy with the care provided. She also supervises and mentors the care staff and leads by example.