Leelinhealthcare Ltd

34 Byerly Place, Downs Barn, Milton Keynes MK14 7QE
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9.9 28 Reviews
  • Leelinhealthcare Ltd, Milton Keynes
Person-Centered care forms the core of the service provided at Leelin Healthcare Ltd and staff are committed to meeting these aims and objectives:

•        To deliver a service of the highest quality that will improve and sustain the clients overall quality of life, i.e dealing with Complex care needs and End of life care with high standards of care.

•        To ensure that the service is delivered flexibly, attentively and in a non-discriminatory fashion while respecting each client’s right to independence, privacy, dignity, fulfillment, and the rights to make informed choices and take risks.

•        To ensure that each client’s needs and values are respected in matters of religion, culture, race or ethnic origin, sexuality and sexual orientation, political, affiliation, marital status, parenthood and disabilities or impairments.

•        To match the nominated Support Worker as closely as possible with the client, and respecting the need to change the Support Worker in the event of subsequent non-compatibility.

•        To manage the Care Service efficiently and effectively, to make best use of resources and to maximise the value of money for the purchaser/ Service User.

•        To involve service users and Support Workers in the provisions, management and development of services which will be monitored regularly as part of the quality assurance framework ensuring that the service is run in the best interests of service users.

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Care Provided by Leelinhealthcare Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Leelin Ltd
  • Person in charge
  • Andrew Maguraushe (Manager)

Funding & Fees Guide for Leelinhealthcare Ltd

  • Prices

  • Our fees range from £22.79 per hour, however, this also depends on the client's needs.

  • Please enquire for more information, our team at Leelinhealthcare Ltd would be more than happy to give you a full breakdown of our prices and service over a face-to-face consultation.

Leelinhealthcare Ltd Reviews (28)

Total of 28, showing 1-20
9.9

Leelinhealthcare Ltd has a Review Score of 9.9 (9.921) out of 10, based on 18 reviews in the last 2 years. Over all time Leelinhealthcare Ltd has 28 reviews.

Overall Experience

  • 24
  • 3
  • 1
  • 0
  • 0

Date Published

28
5
7
18
10

Review from C B (Daughter of Client) published on 20 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Leelin provided care at home for my mother when her dementia began to make it difficult for her to manage on her own from April 2024 until she entered a care home in February 2025. The team are super responsive, always go the extra mile and are so kind. I live over 200 miles away and Leelin were always
available to help at short notice for appointments and extra welfare checks. My mother would not have been able to stay in her own home for as long as she did without these lovely people. Not only did they support her but also helped me navigate this difficult time with a great deal of empathy. I cannot praise them enough.

Reply from Kay Sithole, Senior carer/Administrator at Leelinhealthcare Ltd

Thank you so much for your positive review! We really appreciate you taking the time to share your experience.We're so glad to hear that you had a good experience with us. At Leelin Healthcare, we always strive to provide the best possible service, and your feedback encourages us to keep doing what we're doing.Thanks again for your kind words. We value your business and wish you all the best.


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Review from David H (Husband of Client) published on 26 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

These carers do a fantastic job, always happy and always do the difficult job with a smile. They make an otherwise impossible situation much more bearable.

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Review from M C (Client) assisted by family/friend published on 4 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are all respectful people, very helpful and friendly. They are nice to talk to and always help me with whatever I need - be that to sort and organise my medication, preparing meals and doing my bedding and laundry.

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Review from Carole D (Partner of Client) published on 16 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good all the carers are doing a great job. Very helpful and polite. Take the stress out of me knowing my partner is getting the care he needs.

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Review from Kenneth J (Client) published on 14 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service. No complaints with the service, staff extremely helpful.

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Review from R H (Client) published on 26 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Efficient, courteous carers. Arrive on time and perform their duties within the time allowed and to the best of their abilities. Always willing to collect medication from my pharmacy.

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Review from Mahendra K (Client) published on 22 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the carers to be efficient, punctual and compassionate. I am very happy with them.

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Review from Edward W (Husband of Client) published on 30 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent team. Very pleased.

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Review from Ella S (Daughter of Client) published on 25 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We would just like to say a big thank you for all the love, care and support that you all gave to my dad during his illness and for making the last days as he wished to be spent at home. We would never have managed without you. We will be forever grateful to you all, you were a godsend to us.

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Review from Anna K (Daughter of Client) published on 24 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy with all the carers who are coming to look after my mum. They are very helpful and friendly, they even do more than they should. My mum also is very happy with the service they provide. Highly recommend.

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Review from K S (Husband of Client) published on 12 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife always remarked how caring and gentle the care team were whenever they visited and it was a comfort to know how well looked after she was in spite of only having the carers visit for a short period before she sadly passed away. I would like to thank each and every team member who visited her
and would highly recommend this Home Care Provider.

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Review from Thia C (Partner of Client) published on 26 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Your carers are the most lovely caring people! They are gentle, kind and concerned, not only with the client but with family too! Always on time and never rushed. We’re not finished yet, but I highly recommend them!

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Review from N C (Daughter of Client) published on 18 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team supported Mum over a six-week period, up to her death. Their involvement enabled us to fulfil her desire to die at home. The carers were kind and respectful to Mum and any family who were visiting.
Mum was frail and experienced some falls. We were able to take breaks away from Mum's care knowing
that the carers would be there at certain times and she was safe.
We will be eternally grateful for the support we received, particularly when we were offered overnight care towards the end of Mum's life.
Thank you to each and every team member.

Reply from Andrew Maguraushe, Manager at Leelinhealthcare Ltd

Leelinhealthcare staff really appreciate your review.


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Review from R S (Wife of Client) published on 7 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The young people who cared for my husband in his last weeks of life were excellent.
They attended him with kindness and good humour and they were always happy and willing to make his life, and mine, as positive as possible, right to the end.
A fantastic team of carers!

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Review from Donna H (Daughter of Client) published on 30 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers that visit my 96-year-old mum are wonderful. They are friendly and caring, and at the same time professional. My mum is quite frail, and it hurts her to be moved around, so carers are very gentle when washing and changing her. They have been a Godsend.

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Review from M P (Client) assisted by family/friend published on 30 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring and kind.
Like our little chats together.

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Review from N F (Son of Client) published on 26 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team are friendly, helpful and most importantly caring. Have been flexible in providing the best care possible. The medications are provided as part of the service and are reliably applied. When additional time is required, the team are not clock-watchers and get the job done. Thanks to the whole
team.

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Review from Laura C (Daughter-in-law of Client) published on 21 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my father-in-law experienced in his last week of life was outstanding. All the carers were friendly/professional and so kind. They made it possible for my father-in-law to remain at home in his final days.
They were respectful of the house and lovely and gentle with my father-in-law.
We
can't thank them enough, for making a difficult time more bearable.

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Review from Peter L (Son of Client) published on 14 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

You should be very proud of all the staff that cared for Mum, all were patient, kind, and caring, we could not have asked for anything more for Mum. We are all so thankful and Mum was so sorry that she wouldn't get to see the carers after moving into a care home.
Thank you all so much.

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Review from Ken R (Husband of Client) published on 7 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Generally good, but not all carers seem to have the training and relied on the more experienced.
Had to be told what was needed and also needed to have a detailed things-to-do sheet.
Notes on the app are not detailed enough and not accurate of what they did.

Reply from Andrew Maguraushe, Manager at Leelinhealthcare Ltd

Thank you for your Review. We have taken the review positively and we will work on this.


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Current Review Score: 9.9 (9.921)

Overview of Review Score

The Review Score of 9.9 (9.921) out of 10 for Leelinhealthcare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.921 for Leelinhealthcare Ltd is calculated as follows: ( (93 Excellents x 5) + (8 Goods x 4) ) ÷ 101 Ratings = 4.921

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Leelinhealthcare Ltd is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Oct 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (3)

Andrew

Andrew Maguraushe

Job Title: Manager

Joined: 2018

Andrew is a Mental Health trained Nurse with vast knowledge of caring for young and old adults with Mental conditions. He worked as a healthcare assistant before he became a nurse for 5 years. He has archived knowledge in caring and supporting people with personal care needs, nutritional needs, continence needs, skin conditions and needs, psychological and emotional needs, mobility needs and behavioural problems. Andrew has a management diploma and is able to manage Leelin Healthcare in a unique.


Ivy

Ivy Maguraushe

Job Title: Care Coordinator

Joined: 2018

Ivy has a vast knowledge of end-of-life care. She has worked as a qualified nurse for the past 15 years. She holds a Diploma in Nursing and BSc in Public Health. She has knowledge in caring and supporting people with personal care, nutritional needs, continence needs, skin conditions and needs, psychological and emotional needs, mobility needs and behavioural problems. Ivy is a hard worker and very enthusiastic about her work.


Staff

Staff

Job Title: Care Workers

Joined: 2018

Enthusiastic staff, full of zeal for work, knowledgeable in all aspects of care. They hold Complex care needs training and have completed vast training to cater for all your needs.


Very lovable and exciting Team. Knowledgeable in caring and supporting people with personal care needs, nutritional needs, continence needs, skin conditions and needs, psychological and emotional needs, mobility needs and behavioural problems. Try this Team you won't go wrong.


Frequently Asked Questions about Leelinhealthcare Ltd

What Type of Services does Leelinhealthcare Ltd offer?

Leelinhealthcare Ltd offers Home Care.

How many Carers does Leelinhealthcare Ltd employ?

Leelinhealthcare Ltd employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Leelinhealthcare Ltd to verify any information. View our terms and conditions. Leelinhealthcare Ltd has an Enhanced Service – more info.