Clarity Homecare Ashford

1st Floor, Unit 5, Gateway House, High Point Business Village, Ashford TN24 8DH
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11 Reviews
  • Clarity Homecare Ashford, Ashford
Clarity Homecare Ashford supplies care directly to private clients, working in partnership with Social Services, GP's and the NHS. High-quality supply staff are also offered to other care environments.

The company has 40 years experience in management in social care and in this time has established the very best platform possible for the deliverance of high quality care services.

Only those with the strongest emotional intelligence and past care experience are recruited; once they have passed the stringent reference and training process. Respect and dignity are at the core of their care services along with equality and diversity.

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Care Provided by Clarity Homecare Ashford

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Vivian Kuteyi (Director)

Funding & Fees Guide for Clarity Homecare Ashford

  • Prices

  • £30.00 per hour
    £24.00 per 45mins
    £18.00 per 30mins
    £1400 per week for live-in

Clarity Homecare Ashford Reviews (11)

Over all time Clarity Homecare Ashford has 11 reviews.

Overall Experience

  • 10
  • 0
  • 1
  • 0
  • 0

Date Published

11
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11

Review from J L (Client) published on 20 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been completely satisfied with the care we received. All the carers have been kind and considerate.

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Review from Stacey H (Client) published on 6 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have only been with Clarity Homecare for a few days, but the staff and carers are really lovely. They are the best care company I have ever had. The carers are so caring and supportive with everything, and if I need to ring the office, the staff are really lovely as well.

Reply from Julie Button, Registered Manager at Clarity Homecare Ashford

Thank you for your very kind words. I will pass this over to the team that supports you.


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Review from G M (Husband of Client) published on 26 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

We've only had 4 visits. We're still getting to know each other and how we work, what needs to be done, and how we intend to do it. The member of staff is polite and willing to help where ever she can.

Reply from Julieanne Button, Registered Manager at Clarity Homecare Ashford

Thank you for your review. We hope we can continue to build a positive relationship with you both.


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Review from Dawn H (Mother of Client) published on 23 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has needed help with her care for almost a year now. Initially, it was only for night care but since July 2022 she has needed help in the mornings with personal care. Due to the complex disabilities, my daughter has she now has two carers to help with her wash and hoisting her into her wheelchair
if she is getting up. She has a sore area on the upper right leg which I dress as per the district nurse's instructions, she also has an area on the lower part of her leg which we have to watch carefully as she has had cellulitis recently which meant a stay in hospital.
With all the care that my daughter needs I have found the carers willing and respectful, they usually try to communicate with her as she loves to chat with people.
I find the office manager very helpful especially if I need to make any changes to the calls.

Reply from Julie Button, Registered Manager at Clarity Homecare Ashford

Thank you very much for your kind words, it is a pleasure to support you all as a family and I know the ladies visiting enjoy it also.


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Review from P M (Client) assisted by family/friend published on 7 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything from the initial appointment to arrange care through to the actual care has been relaxed and informative. The carer is polite, very well turned out, is always helpful and wears the appropriate protective clothing at all times.

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Review from P H (Wife of Client) published on 12 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff had a very caring and sympathetic manner and good at their job. On very rare occasions they were rather late in coming which at the time caused a degree of anxiety. Because they were good, one forgave that.

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Review from A G (Daughter of Client) published on 28 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the start, the care and support given to my mother has been excellent in all respects.
Arrangements were straight forward to make initially and communications have been east and open since. Having the same carer has been a great advantage.

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Review from Sally C (Daughter of Client) published on 9 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer is very pleasant and hardworking.
Does exactly what she is meant to do plus a bit more ie washing up/tidying if required.
Willing to adjust times when required to fit in with mum's arrangements.

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Review from M B (Wife of Client) published on 13 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having contacted the provider and delayed my decision for other reasons, the provider came to our house to check whether we needed her or not. We did. She has been assisting with the care of my terminally ill husband with kindness, knowledge and respect and helping with household chores for 1 hour twice
a day. She is very professional in her work and also has a very personable manner. We are delighted we found her and would not hesitate to give her an excellent reference.

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Review from Dorothea J (Client) published on 23 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have only had the service for three weeks and is my first experience. It was recommended by a friend and I am extremely happy with the care/support which leaves me feeling happy for the day.

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Review from Michael C (Husband of Client) published on 20 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our relationship with the carer who comes every morning is always on time to bathe and dress my wife is very good. Her manager and herself are always very helpful and can't do enough for us. They are wonderful people and a credit to Clarity Homecare Ashford.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 10 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (1)

Vivian

Vivian Kuteyi

Job Title: Director

I’m Vivian and I am the Director of Clarity Homecare Ashford. I have a background in Nursing and Midwifery and I qualified as a nurse in 2005, where I worked in different areas of nursing, including Accident and Emergency, Paediatrics, Neonatal and Theatres. After a bit of side nursing in the wards, I then decided to become a Midwife and proceeded to help bring many healthy babies into the world.


I decided to build and run a Homecare business when I did a shift on A&E and saw an elderly lady being brought in by her carers. I saw that she looked really unkempt and had pressure ulcers and it was a wake-up call for me to make Homecare better as I didn’t feel that anyone with such services should come into the hospital looking like that.


That’s when my journey began in Homecare services and I haven’t looked back! My goal is to grow the business and help more people who need our brilliant homecare services so that they can remain happy and healthy in their own homes.


In my spare time, I like to swim, cook, go on road trips, and spend quality time with family and friends. I’m also thinking about my next move about taking over the world…!


Frequently Asked Questions about Clarity Homecare Ashford

What Type of Services does Clarity Homecare Ashford offer?

Clarity Homecare Ashford offers Home Care.

How many Carers does Clarity Homecare Ashford employ?

Clarity Homecare Ashford employs 36 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Clarity Homecare Ashford to verify any information. View our terms and conditions. Clarity Homecare Ashford has an Enhanced Service – more info.