Clifton Care Services Ltd

Our Space Community Centre, Croydon Disability, 50 High Street, Croydon CR0 1YB
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7 Reviews
  • Clifton Care Services Ltd, Croydon

Care Provided by Clifton Care Services Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Clifton Care Services Ltd
  • Person in charge
  • Veronica Clifton (Owner / Director & Registered Manager)

Clifton Care Services Ltd Reviews (7)

Over all time Clifton Care Services Ltd has 7 reviews.

Overall Experience

  • 6
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Date Published

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7
Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care provided by Clifton Care Services to my mother, who was weak and unwell after having spent a month in hospital. The carer was arranged at short notice, and every detail was explained clearly and with good communication. The carer gave my mother confidence to get back on her
feet and build up her strength. Highly recommended!

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Overall Experience  Overall Experience 5.0 out of 5

We have had fantastic care and support over the last twelve months. They have gone the extra mile for us and always adapted to our requirements.

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Overall Experience  Overall Experience 5.0 out of 5

When we realised my mum needed additional care outside the family support, we were recommended to Clifton Care Services. I am so glad we were! From the start, they took the time to understand my mum and the family's needs. They listened and held our hands every step of the way. They gave advice when
needed and as a result, my mum has been matched with a good carer and she feels comfortable to accept the support.

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Overall Experience  Overall Experience 5.0 out of 5

Our carer is a star! She is very professional, prompt, patient and knows how to bring out the best in everyone, even in challenging situations. She is knowledgeable about services and contacts which she shares with us. Her rapport with my husband is sincere and extends to our whole family As a trainer,
she inspires by her enthusiasm and example. We feel blessed to have her help with us.

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Overall Experience  Overall Experience 5.0 out of 5

Very reliable care service. The manager is excellent and gets on with a challenging father who shouts and is very stubborn due to dementia. She leaves notes of how he is and keeps us informed of his progress. Highly recommend.

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Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care provided to my mother. The carer is reliable and treats my mother with dignity. She is friendly and has been helpful with advice on various medical and care issues.

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Overall Experience  Overall Experience 4.0 out of 5

Our carer has been very professional and sympathetic to my wife's condition. She has offered good advice and has shown flexibility when my wife has required medical attention.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 9 Sep 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Clifton Care Services Ltd

What Type of Services does Clifton Care Services Ltd offer?

Clifton Care Services Ltd offers Home Care.

How many Carers does Clifton Care Services Ltd employ?

Clifton Care Services Ltd employs 15 carers.