Springvilla Care Ltd

333 Edgware Road, London NW9 6TD
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9.3 9 Reviews
  • Springvilla Care Ltd, London
Springvilla Care offers quality care and support to people living in their own homes in London.

The team of carers are professional and hardworking workforce and give support and care tailored to meet individual needs at a very effective and affordable cost.

The people they care for are encouraged to be as independent as possible and dignity and respect is at the heart of Springvilla Care.

Everyone is given a personalised care package and support plan which is regularly reviewed and fits into your schedule.

You can contact Springvilla Care 24/7 so every need is catered for.

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Care Provided by Springvilla Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • Leonora Kadiri
  • Person in charge
  • Mary Ryan (Manager)

Funding & Fees Guide for Springvilla Care Ltd

  • Prices

  • From £16.00 per hour

Springvilla Care Ltd Reviews (9)

9.3

Springvilla Care Ltd has a Review Score of 9.3 (9.328) out of 10, based on 5 reviews in the last 2 years. Over all time Springvilla Care Ltd has 9 reviews.

Overall Experience

  • 6
  • 3
  • 0
  • 0
  • 0

Date Published

9
0
0
5
4

Review from Nandini S (Client) published on 17 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Springvilla provides staff which are understanding and flexible. They like to see the progression of their client. The staff are happy and helpful too. They also are very respectable and very polite. They also have different skills and knowledge to make their company interesting.

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Review from Lynne M (Friend of Client) published on 13 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Respect was given by carers during a difficult month of the service user passing. They kept him comfortable and reassured and were at the house when the service user took his last breath. It was a very smooth and relaxed process. Thank you.

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Review from M G (Daughter of Client) published on 17 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a great service. My father is very pleased with his care, and he always looks forward to his team coming.
The service enormously benefits my father physically and mentally.
I would thoroughly recommend Springvilla Care to families with elderly relatives.

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Review from O W (Daughter of Client) published on 17 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided for Dad is excellent. He has complex needs, and I feel confident that he is being well looked after. Carers have a good relationship with Dad and with the family informing us if Dad is feeling unwell or requires anything. If I have a query, management is quick to respond. We are very
happy with Springvilla Care.

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Review from Lilly H (Client) published on 17 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The service and care were excellent. All the information and looking after us as clients were great value for money and very friendly staff. All the information was clear, and at all times, checking to see the care was given correctly. They were easy to contact and had great communication.

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Review from D D (Niece of Client) published on 29 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Springvilla Care Ltd are an excellent care company. They look after all my aunt's needs. They keep her flat clean and tidy and are always very cheerful. If my aunt needs accompanying to any appointments, they facilitate going with her as she is blind and almost 92 years young and needs assistance. They
look after her medication and make sure she has all at hand. Very happy with the service provided.

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Review from Y S (Daughter of Client) published on 5 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has always received excellent care. The carers are kind, efficient, cheerful and will always get in touch with me or my sister if they are in any way concerned.

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Review from A P (Client) published on 25 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Listens to your needs and also puts all procedures in place. The staff is friendly and very accommodating to the client's needs.

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Review from K M (Wife of Client) published on 5 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are professional and do a fabulous job. They are very kind, caring, patient and compassionate. I feel they treat the patient as they would wish to be treated. We are very pleased with the service they give. The carers try their best to be punctual. We are most grateful for the care they provide.

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Current Review Score: 9.3 (9.328)

Overview of Review Score

The Review Score of 9.3 (9.328) out of 10 for Springvilla Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.828 for Springvilla Care Ltd is calculated as follows: ( (24 Excellents x 5) + (5 Goods x 4) ) ÷ 29 Ratings = 4.828

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Springvilla Care Ltd is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Springvilla Care Ltd

What Type of Services does Springvilla Care Ltd offer?

Springvilla Care Ltd offers Home Care.

How many Carers does Springvilla Care Ltd employ?

Springvilla Care Ltd employs 18 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Springvilla Care Ltd to verify any information. View our terms and conditions. Springvilla Care Ltd has a Premium Service – more info.