We Care Too Ltd

14, Bryn Teg, Abergele LL22 9PB
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Top 20 award
9.7 20 Reviews
  • We Care Too Ltd, Abergele
The home care provider promises to serve people from the heart, caring for them the way they would want to be cared for. To serve the community to the highest standards.

To offer individuals the opportunity to maintain their independence and dignity whilst receiving Care of the highest standard in their own home.

Staff encourage independent living and promotes person-centred care where you remain in control of your own personalised journey planner.

The team of dedicated Care Givers are fully trained in the complex needs of the elderly before starting work with you. The Care Manager will be on hand to talk to you at any time. Staff thrive to remain affordable, without compromising on quality.

Services Offered: 24 Hour Care • Adult Care (18+) • Live in Carer • Personal Care (on a contracted hour basis) • Personal Care Assessments • Risk

Assessments in the Home

Care Offered: Call in Service • Cleaning Service • Companionship • Dementia • Domestic Services / Home Help • Elderly Care • Food Preparation & Serving • Hospital Discharge • Laundry Service • Medication Assistance • Palliative Care • Personal Hygiene Care • Physical Disability • Respite cover • Sensory Impairment • Shopping Service / Errands • Sit in Service • Transportation Service

Show We Care Too Ltd on the Map

Care Provided by We Care Too Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • We Care Too Ltd
  • Person in charge
  • Beverley Wilkinson (Registered Manager)

Funding & Fees Guide for We Care Too Ltd

  • Prices

  • £25.00 per hour

  • No hinden cost

We Care Too Ltd Reviews (20)

9.7

We Care Too Ltd has a Review Score of 9.7 (9.691) out of 10, based on 8 reviews in the last 2 years. Over all time We Care Too Ltd has 20 reviews.

Overall Experience

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Date Published

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Review from T P (Client) published on 13 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Reliable and obliging.

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Review from E R (Wife of Client) published on 3 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not fault the care. They go out of their way to accommodate me/us as a family.

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Review from G R (Son of Client) published on 3 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole team are both professional and friendly, accommodating if we have to take my mother for appointments etc. Also to give me 2 hours and 2 hours a week break. They listen, care, reliable.

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Review from C S (Client) published on 13 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant people to deal with. Very satisfied.

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Review from Audrey R (Wife of Client) published on 7 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service, highly recommend them.

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Review from Caroline H (Daughter of Client) published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Reliable and good quality sitting service. My mum's wishes are respected but encouragement given to engage in activities outside the house.
No concerns re: level of care - very happy.

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Review from Terence M (Partner of Client) published on 30 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent service in every way. The drivers who come to take my partner out for a run twice a week are always unfailingly courteous, obliging and prompt. In fact, my partner is treated with more than just great service, her drivers have become like close friends.

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Review from Bill C (Husband of Client) published on 10 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers who look after me are very good, not only do they make good meals, they make sure everything is washed and dried and so all areas are always clean. They will talk through problems and help out if you are in need, and will provide bread and milk if you have run out. They will go to the local
chemist for tablets if they have sufficient time. I would be in great difficulty if the carers weren't there, and it is nice to have someone to talk to. They provide good company.

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Review from L J (Daughter of Client) published on 23 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant experience. Totally confident in the ability of the carers to care for my mother.

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Review from Jackie C (Daughter of Client) published on 22 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We would highly recommend our mum's carers. They treated her with such care, respect and dignity. We only wish that they could have stayed with us for longer but due to our mum's rapid deterioration, we needed double handling care so we had to have a different care team that could provide this. They
were compassionate, reliable and dedicated in all aspects of their work.

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Review from L E (Client) published on 22 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the initial home introduction, the company have provided courteous, empathetic, confidential and reliable service. The management is quality, all times requested are always prompt. Each new carer was introduced professionally and they were shadowed by the management. I feel comfortable with each
carer and also safe knowing my needs are met, particularly, during these unpredictable times regarding the covid pandemic.

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Review from K N (Son of Client) published on 12 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find We Care Too Ltd has the right attitude in their approach to person-centred care. They treat the person with respect and dignity and are empathetic, patient and reliable. There is good communication had both in-person and via telephone. They never give the impression they are in a hurry to get
to their next service user.

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Review from William J (Husband of Client) published on 31 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Al the "We Care Too" staff were excellent. They were great with my wife, who has vascular dementia. They were very friendly with me, and we all shared cakes and cups of tea at times. I would not hesitate to recommend "We Care Too" to anyone.

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Review from J P (Daughter of Client) published on 26 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff have been absolutely amazing and can't thank them enough for their care and attention to detail with my mum. Terrific help and support to me too!
Can't recommend highly enough!

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Review from Ginny B (Daughter of Client) published on 14 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family are delighted with the care and support given by We Care Too. The member of staff who visits and takes Dad shopping shows real warmth and friendship and has already gone the extra mile in offering help and support through a difficult time for him. Thank you for providing a truly special service.

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Review from G H (Client) published on 7 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Timekeeping is very good most considerate and respectful.

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Review from S J (Daughter of Client) published on 21 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In my opinion, the staff from 'We Care Too Ltd' are excellent. The management team are professional, experienced, friendly, empathic and genuine. The carers are also excellent, particularly the more mature ones. I have no hesitation in giving 'We Care Too' an outstanding assessment of their work. I
am a retired consultant psychiatrist and have been very impressed with the training programme. The team are very warm and down to earth. They work hard.

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Review from M M (Client) published on 27 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found We Care Too Ltd to be an excellent service. The staff were polite and willing at all times. No request was any trouble. Thank you.

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Review from A C (Client) published on 19 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I are very pleased with everything that our helper is doing for us and we look forward to seeing her.

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Review from Jill G (Client) assisted by family/friend published on 2 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carer is punctual, reliable, friendly, always cheerful, thoughtful, efficient, flexible, willing to do whatever is asked of her and is very very gentle with me.

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Current Review Score: 9.7 (9.691)

Overview of Review Score

The Review Score of 9.7 (9.691) out of 10 for We Care Too Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.891 for We Care Too Ltd is calculated as follows: ( (41 Excellents x 5) + (5 Goods x 4) ) ÷ 46 Ratings = 4.891

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for We Care Too Ltd is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

View Latest Report

Awards / Recognitions (2)

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Meet the Team (2)

Beverley

Beverley Wilkinson

Job Title: Registered Manager

Joined: 2018

With over 47 years of experience in the Care sector, Beverley has truly been a servant to those who have needed her most. Those who have met her know her caring comes from the heart.


Well-respected in the care community of North Wales and beyond, she has the following qualifications:
Level 5 QCF in Health and Social Care Management
Level 3 Award in Education and Training AET
Level 3 Employment Law
Level 2,3,4, NVQ
Train the Trainer in Moving and Handling
Train the Trainer Medication
Health and Safety Level 3
Train the Trainer City and Guilds Dementia
Safeguarding
Train the Trainer C.P.R.
Train the Trainer Person cantered
Wellbeing Act
Dementia Friends Champion
All Wales Frame Work


Personal-
In my spare time, I like to relax with a trip to the cinema, I also attend my local church.


I have been married for 43 years, we have 4 children and 10 grandchildren.


I love to spend time with my family as they are the most important people in my life.


I do like walking along the prom but I am no Andrew Irvin no mountain climbing for me.


Ellen

Ellen Deane

Job Title: Coordinator

Joined: 2018

I have 20 years of experience in the care sector.
Working with the elderly gives me amazing job satisfaction.


Treating the elderly with respect and dignity is just a way of life for me.


GNVQ in Health and Social care.
Trained Activity Coordinator
Achieved QCF Level 3 Health and Social care.
Level 3 Trainer Trainer.
Working towards my level 5.


“Always treat the elderly how you would like to be treated later in life”


Personal-
I'm a very lively and outgoing person with a lot of love to give.
My family are very supportive and means the world to me. My husband and I like to socialise and we like to travel to new places. I try and never visit the same place twice as there are so many beautiful places in the world that I want to visit.


Frequently Asked Questions about We Care Too Ltd

What Type of Services does We Care Too Ltd offer?

We Care Too Ltd offers Home Care.

How many Carers does We Care Too Ltd employ?

We Care Too Ltd employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact We Care Too Ltd to verify any information. View our terms and conditions. We Care Too Ltd has a Platinum Service – more info.