Sarah Cares (Bath) Ltd

37 Beckhampton Road, Bath BA2 3LL
Submit a Review
8.0 7 Reviews
  • Sarah Cares (Bath) Ltd, Bath
Show Sarah Cares (Bath) Ltd on the Map

Care Provided by Sarah Cares (Bath) Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Older Person Care
  • Personal Hygiene Care

Good to Know

  • Owner
  • Sarah Cares (Bath) Ltd
  • Person in charge
  • Sarah Walker (Manager)
Are you the Owner/Manager of Sarah Cares (Bath) Ltd? View your Advertising Options

Sarah Cares (Bath) Ltd Reviews (7)

8.0

Sarah Cares (Bath) Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Sarah Cares (Bath) Ltd has 7 reviews.

Overall Experience

  • 7
  • 0
  • 0
  • 0
  • 0

Date Published

7
1
1
1
6

Review from H C (Friend of Client) published on 18 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend and ex-work colleague have marked short-term memory loss and back in 2023 it was clear that for her to remain at home she needed further support. A community matron gave me a list of agencies that might be able to help and I looked into a number of them. I feel extremely fortunate to have
chosen Sarah Cares. The team of carers were endlessly patient and treated my friend with respect and love. Individually they were kind, thoughtful and caring. I was also impressed with the willingness of the management to make alterations to the number/length of visits often at very short notice. I was also given support, advice and help by the agency owner which was always in the best interests of my friend and not about making money. I can't recommend the agency highly enough.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Patricia T (Wife of Client) published on 21 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sarah Cares and her team supported and cared for my husband for a number of years. We found the office staff extremely flexible as my husband's needs changed over time. We began with three-morning visits a week and ended with three visits daily, seven days a week. Extra visits were provided as needed
and carers were proactive in the way care was delivered. We considered ourselves very fortunate to have received the quality and level of care from carers who became friends. It enabled us both to remain in our much-loved home for several bonus years. Ultimately my husband needed 24/7 nursing care and even then the carers were exemplary in enabling that very difficult transition to be made. We are both so grateful to Sarah Cares and her well-trained, professional and above all compassionate team. I appreciated the holistic approach which always included concern for my well-being.

Reply from Sarah Walker, Owner at Sarah Cares (Bath) Ltd

Thank you so much for taking the time to write this review, Patricia. It's always lovely to receive positive feedback about the service we provide.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Jackie W (Daughter of Client) published on 10 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sarah Cares provided excellent personal care to my mother for a number of years, and also my father in the past 8-months. They were very attentive to my mother's personal needs and able to adjust the level of care as my mother and father’s health deteriorated over time. They become more than just carers;
they were also good friends.
I can not recommend them highly enough.

Reply from Sarah Walker, Owner at Sarah Cares (Bath) Ltd

Thank you so much for this lovely review. We are so pleased you were happy with the care we provided.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Cordelia B (Daughter of Client) published on 22 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sarah Cares has been amazing and we would have been lost without them! Originally Mum had two morning visits a week but, as she needed more help, this increased to two daily visits, plus a weekly hour’s companionship visit. If the family were away it was easy to have extra visits slotted in. All the
carers are lovely, very supportive and helpful, and have done an amazing job, especially in these trying times with the worry of COVID. The office staff are fantastic and really helpful at arranging extra help for things like Mum getting a carer to accompany her to a medical or dental appointment. We really recommend Sarah Cares.

Reply from Sarah Walker, Owner at Sarah Cares (Bath) Ltd

Thank you Cordelia for taking the time to write this review. I am so pleased you have been happy with the care we provided.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Steve A (Son of Client) published on 8 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been using Sarah Cares to provide morning care for my mother-in-law who has dementia for the past two years. Quite simply they are excellent. They are caring, thorough and committed. The business owner is often directly involved and has built a trusting relationship. Both Dad and us really value
their help and guidance in all aspects of mum's care. And they are totally reliable and communicate directly with us if they have any concerns so we are always in the loop, as we are not living locally. Highly recommended.

Reply from Sarah Walker, Owner at Sarah Cares (Bath) Ltd

Thank you for the lovely review. I'm so pleased you are happy with service we provide.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Andrew L (Son of Client) published on 21 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sarah Cares looked after my mother for more than two years. All carers were excellent and their high standards allowed her to live as she wanted in her own home for as long as was possible. I have no hesitation in highly recommending this Agency.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Charlotte D (Daughter of Client) published on 11 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In the last few weeks of Mum's life, the manager and her team came in for an hour in the morning to help get Mum washed and dressed. The carers were all totally charming, caring and sensitive to the situation. I couldn't recommend the agency more highly. Thank you for everything you did for Mum.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Sarah Cares (Bath) Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Sarah Cares (Bath) Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Sarah Cares (Bath) Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 May 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Sarah Cares (Bath) Ltd

What Type of Services does Sarah Cares (Bath) Ltd offer?

Sarah Cares (Bath) Ltd offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Sarah Cares (Bath) Ltd to verify any information. View our terms and conditions. Sarah Cares (Bath) Ltd has a Basic Service – more info.