Fees begin at £18 (for half hour visits).
Please enquire for further information.
No charges for cancellations 24 hours before.
Safe Choice Care has a Review Score of 9.8 (9.776) out of 10, based on 30 reviews in the last 2 years. Over all time Safe Choice Care has 30 reviews.
Review from Lynda B (Wife of Client) published on 11 February 2025
Submitted via Website •
Report
Reply from Helena Barr, Owner at Safe Choice Care
Thank you so much for your kind words and for taking the time to share your experience with Safe Choice Care. We are truly grateful for the opportunity to support both you and your husband. Our carers take great pride in providing compassionate, professional, and unhurried care, and it's wonderful to hear that their kindness and dedication have made a positive difference for you. Your appreciation means the world to us, and we will make sure to pass your lovely feedback on to the team.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from A F (Daughter of Client) published on 4 February 2025
Submitted via Website •
Report
Reply from Victoria Steel, Administraton Manager at Safe Choice Care
Thank you so much, It was a pleasure to look after Mum.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Eleanor I (Wife of Client) published on 4 February 2025
Submitted via Website •
Report
Reply from Helena Barr, Owner at Safe Choice Care
Thank you for your feedback. We're delighted to hear that you find our carers mostly very friendly and that they engage well with the service user. It's also great to know that you've had a positive experience with our office team and invoicing process. We really appreciate your comments regarding the use of disposable items and we will take this on board to ensure greater care and efficiency in their use. Your feedback helps us improve and we're always looking for ways to provide the best possible care while being mindful of costs and resources. If you ever have any concerns or further suggestions, please don't hesitate to get in touch, we're always here to listen and improve. Thank you again for your support.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from D F (Daughter of Client) published on 4 February 2025
Submitted via Website •
Report
Reply from Helena Barr, Owner at Safe Choice Care
Thank you so much for your kind words and for sharing your mum's experience with us. We're delighted to hear that she feels comfortable with our carers and enjoys their visits. It's so important to us that she feels supported and has a positive start to her day. We appreciate your feedback regarding the timing of visits. We understand how important routine can be, especially for those who struggle with sleep. While we do our best to keep visit times as consistent as possible, there can sometimes be variations due to scheduling. That said, we'd love to discuss this further and see if we can find a solution that better suits your mum's needs. Please feel free to get in touch with our office and we'll do our best to accommodate her preferences. Thank you again for your feedback, we truly value it.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Mark S (Brother-in-law of Client) published on 4 February 2025
Submitted via Website •
Report
Reply from Helena Barr, Owner at Safe Choice Care
Thank you so much for your wonderful feedback. We're delighted to hear that we have exceeded your expectations and that your sister-in-law has received the care and support she deserves. It's great to know that our carers have been polite, helpful and friendly and that our communication has given you and your wife peace of mind. We truly believe that working together with families is key to providing the best care possible, and we're pleased that any concerns have been quickly resolved by our team. We really appreciate you taking the time to share your experience and we look forward to continuing to support your sister-in-law with the highest standard of care. If there's anything more we can do, please don't hesitate to reach out.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Hilary S (Daughter of Client) published on 4 February 2025
Submitted via Website •
Report
Reply from Helena Barr, Owner at Safe Choice Care
Thank you so much for your kind words. We are truly grateful for the opportunity to have cared for your mother and are delighted to hear that she was happy with the support she received. Providing high-quality care is at the heart of what we do and it's wonderful to know that our carers not only looked after her needs but also took the time to engage with her and share meaningful conversations. We believe that companionship is just as important as care and we're so pleased that she enjoyed her time with us. Your feedback means a lot to our team and we appreciate you taking the time to share your experience. If there's anything we can do for you in the future, please don't hesitate to reach out.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from N B (Daughter of Client) published on 7 October 2024
Submitted via Website •
Report
Reply from Helena Barr, Owner at Safe Choice Care
Thank you for your kind words, your feedback is appreciated and will be passed on to our staff.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Vanessa T (Daughter of Client) published on 3 October 2024
Submitted via Website •
Report
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Anna F (Daughter of Client) published on 1 October 2024
Submitted via Website •
Report
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Debbie O (Daughter of Client) published on 1 October 2024
Submitted via Website •
Report
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Mark S (Brother-in-law of Client) published on 26 September 2024
Submitted via Website •
Report
Reply from Helena Barr, Owner at Safe Choice Care
Thank you for your feedback, it is very helpful and much appreciated.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from S B (Daughter of Client) published on 26 September 2024
Submitted via Website •
Report
Reply from Helena Barr, Owner at Safe Choice Care
Thank you for sharing your experience. We are very grateful.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from F B (Daughter of Client) published on 26 September 2024
Submitted via Website •
Report
Reply from Helena Barr, Owner at Safe Choice Care
Thank you for sharing your thoughts and insights, we appreciate it.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from David C (Son of Client) published on 26 September 2024
Submitted via Website •
Report
Reply from Helena Barr, Owner at Safe Choice Care
Thank you for your kind words, your feedback is greatly appreciated and welcomed.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from R B (Son of Client) published on 16 July 2024
Submitted via Website •
Report
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Raymond B (Husband of Client) published on 29 May 2024
Submitted via Website •
Report
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from H F (Daughter of Client) published on 23 May 2024
Submitted via Website •
Report
Reply from Helena Barr, Owner at Safe Choice Care
Thank you for your feedback, I am very pleased you are enjoying your support from Safe Choice Care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jackie J (Daughter of Client) published on 23 May 2024
Submitted via Website •
Report
Reply from Helena Barr, Owner at Safe Choice Care
Thank you for your feedback. I will pass this message on to our team and hopefully see a more consistent outcome with staff/timings.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Karen H (Daughter of Client) published on 16 January 2024
Submitted via Website •
Report
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Michelle J (Daughter of Client) published on 23 November 2023
Submitted via Website •
Report
Reply from Victoria Steel, Administraton Manager at Safe Choice Care
Thank you so much, we are so pleased that Mum is happy and that we are able to help, so that it gives you time.
Many thanks, Administraton Manager.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.8 (9.776) out of 10 for Safe Choice Care is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 30 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.776 for Safe Choice Care is calculated as follows: ( (139 Excellents x 5) + (25 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 170 Ratings = 4.776
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Safe Choice Care is based on 30 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 14 Sep 2022
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportLoading
Loading events
Job Title: Manager
Joined: 2017
Helena Barr is a Co-Owner of Safe Choice Care.
Helena Barr is one of the dedicated co-owners of Safe Choice Care, bringing a wealth of experience from hospital settings, home care environments, and working with young adults. Her background in various care sectors has given her a deep understanding of the importance of high-quality, person-centered support.
As a great communicator and active listener, Helena is always available to provide guidance and encouragement to both staff and service users. She is passionate about ensuring that every member of the team feels valued, respected, and empowered, believing that a supported and motivated team delivers the best care.
Helena is committed to driving excellence in care, continuously pushing the team to uphold the highest standards. She takes a hands-on approach, maintaining direct contact with service users to ensure any concerns or queries are quickly addressed. Her dedication to both staff and clients shines through in the compassionate, professional, and person-centered care that Safe Choice Care is known for.
Job Title: Manager
Joined: 2017
Tracy Barr is a dedicated co-owner of Safe Choice Care, bringing over 30 years of experience in home care. Her extensive knowledge and hands-on approach make her an invaluable leader, ensuring that both staff and service users receive the support they need.
Tracy is known for her compassion and unwavering support, always being there for staff, families, and service users during difficult times. She works tirelessly to ensure that the team feels protected, valued, and encouraged, creating a positive and nurturing work environment.
Passionate about delivering the highest standard of care, Tracy takes the time to personally engage with service users and their loved ones. By maintaining open communication and regular check-ins, she ensures that the care provided is always tailored, person-centered, and of the best quality. Her dedication to both staff and clients is at the heart of everything Safe Choice Care stands for.
Job Title: Field Care Manager
Joined: 2019
Denise joined Safe Choice Care in 2019 as a dedicated care assistant and has since grown into a key member of the team. Through hard work and continuous professional development, including NVQs and specialist training, she has advanced her career and now plays a vital role in assessing and supporting both new and existing service users.
With a keen eye for detail, Denise ensures that all documentation is accurate and thorough, maintaining the highest standards in record-keeping and care planning. She is highly approachable and has built strong, trusting relationships with service users and their families, always taking the time to listen and address their needs with care and professionalism.
Denise is instrumental in keeping Safe Choice Care running smoothly. She is responsible for overseeing service users well-being, coordinating medical requests, and ensuring MAR charts are always up to date. She also maintains constant communication with other healthcare professionals, advocating for the best possible care and support for every individual.
Her dedication, attention to detail, and compassionate approach make her an invaluable part of the Safe Choice Care team.
Job Title: Administrative Manager
Joined: 2019
Vicky is the Administrative Manager at Safe Choice Care, playing a vital role in ensuring the smooth and efficient running of our services. As a dedicated professional, she coordinates systems and workflows, overseeing the daily administrative processes that keep our team organised and effective.
With a strong eye for detail and efficiency, Vicky supervises the administrative team, ensuring that all office tasks are completed seamlessly. She is responsible for planning, coordinating, and implementing administrative procedures, making sure that everything operates smoothly behind the scenes.
Beyond managing daily operations, Vicky is committed to staff development, ensuring that all team members are up to date with their training. She also works closely with GPs, nurses, and other healthcare professionals to ensure that service users receive the medical attention they require.
Vicky's leadership, organisation, and dedication to excellence make her an indispensable part of the Safe Choice Care team. Her hard work and commitment are truly valued by both staff and service users alike.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Safe Choice Care to verify any information. View our terms and conditions. Safe Choice Care has an Enhanced Service – more info.