Westminster Homecare (South West London)

Suite 3A, Mezzanine BTS House, 69-73 Manor Road, Wallington SM6 0DD
Submit a Review
8.0 1 Review
  • Westminster Homecare (South West London), Wallington
Other Home Care Providers you may be interested in:
Member Logo
Home Care Providers belonging to Care24Seven - Care at Home
Care24Seven - Care at Home
8.7
Member Logo
Home Care Providers belonging to Cheriton Homecare Ltd
Cheriton Homecare Ltd
9.8
Member Logo
Home Care Providers belonging to PillarCare Agency
PillarCare Agency
9.7
Member Logo
Home Care Providers belonging to Paragon Home Healthcare
Paragon Home Healthcare
8.0
Member Logo
Home Care Providers belonging to Tiggo Care
Tiggo Care
10
Member Logo
Home Care Providers belonging to Parkgate Nursing Agency
Parkgate Nursing Agency
9.5
Show Westminster Homecare (South West London) on the Map

Care Provided by Westminster Homecare (South West London)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Drug Dependence (past or present)
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)

Good to Know

  • Person in charge
  • Teresa Powell (Manager)

Funding & Fees Guide for Westminster Homecare (South West London)

  • Prices

  • Starting from:
    £16.00 - ½ Hour rate
    £22.00 - ¾ Hour rate
    £26.00 - Hourly Rate (for 1+ hours)
Are you the Owner/Manager of Westminster Homecare (South West London)? View your Advertising Options

Westminster Homecare (South West London) Reviews (1)

8.0

Westminster Homecare (South West London) has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Westminster Homecare (South West London) has 1 review.

Overall Experience

  • 1
  • 0
  • 0
  • 0
  • 0

Date Published

1
1
1
1
0

Review from Jane H (Daughter of Client) published on 21 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We give the highest compliments to Westminster Homecare, specifically the branch manager, Westminster Homecare Southwest London. The branch manager and her team cared for our very elderly mother with severe self-neglect and refusing all support. The branch manager supported and guided us with incredible
expertise and professionalism. We had to rely on her and her team to be our "eyes and ears" to assess our mother's situation as we did not reside in the UK, yet could no longer move our mother. The branch manager showed extraordinary compassion and empathy, while offering practical solutions as our mother's condition deteriorated. Having the Westminster Homecare team, with the branch manager's guidance, provided us for the first time in many years with relief from worrying about our mother's situation. We want to also recognize the incredible work of the carers. Our mother was very hostile yet they treated her with such compassion and kindness. We cannot thank the Westminster Homecare Southwest team enough.

Reply from Sanjay Raju, Digitial Marketing Lead at Westminster Homecare (South West London)

Thank you for the incredible feedback. We're genuinely grateful for your recognition of the Southwest London branch manager and the team. Their professionalism, compassion and dedication are at the core of our service, and it's so meaningful to know they made a difference in taking good care of your mother. We're also proud of the caregivers' kindness and patience in challenging circumstances. Thank you for trusting Westminster Homecare. I wish you and your family peace and comfort. Take care!


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Westminster Homecare (South West London) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Westminster Homecare (South West London) is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Westminster Homecare (South West London) is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Westminster Homecare (South West London)

What Type of Services does Westminster Homecare (South West London) offer?

Westminster Homecare (South West London) offers Home Care.

How many Carers does Westminster Homecare (South West London) employ?

Westminster Homecare (South West London) employs 82 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Westminster Homecare (South West London) to verify any information. View our terms and conditions. Westminster Homecare (South West London) has a Basic Service – more info.