Abbeycare and Nursing

The Courthouse, 2-6 Town End Road, Ecclesfield, Sheffield S35 9YY
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8.5 2 Reviews
  • Abbeycare and Nursing, Sheffield
AbbeyCare Support provides community care in the North Sheffield area. With a longstanding reputation, they provide support services in people’s own homes and also in a community setting.

The focus is to genuinely make a positive difference to the lives of the people they support, empowering each person to live each day happily and fulfilled. With a motto of 'Make every day the best day possible', their clients really are their main focus.

The team offer a wide range of support services from help preparing meals or taking medication to 24-hour support. With a specialism in complex health needs and learning disabilities, no matter how much or little support you need, the team can support your individual requirements.

Care Provided by Abbeycare and Nursing

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Abbeycare and Nursing @ Home Ltd
  • Person in charge
  • Helen Cryan and Laura Eaton (Registered Managers)

Funding & Fees Guide for Abbeycare and Nursing

  • Prices
  • We tailor a unique quote (person centered and obligation free) for each of our clients individually.


    If you're looking for care services (or you're looking for services for a family member or someone else you know), please feel welcome to submit an enquiry. A member of our friendly office team will then be in touch and will be more than happy to listen to your needs and create a tailored quote which reflects the information received. Then, should you wish to proceed further, we can agree a mutually convenient start date and set up a package of care, ready for services to commence.


    If you're unsure if we're able to provide the services you require, please ask and we'll do our very best to try and help you.


8.5

Abbeycare and Nursing has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Abbeycare and Nursing has 2 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 0
  • 0

Date Published

2
2
2
2
0
Overall Experience  Overall Experience 5.0 out of 5

I can't thank the staff/management enough for the care my mum received for the few months they cared for her.
Support from everyone has been outstanding and couldn't have asked for anything better.
Thank you so much for providing my mum with care and dignity till the very end.

Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Abbeycare and Nursing

Thank you for taking the time to submit your review, we welcome all feedback received (both positive and negative) to assist us in making future improvements to our services. We are so pleased that you found the support that your mum received to be outstanding and really appreciate the kind comments made. Thanks again for letting us have your feedback.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Abbeycare are always helpful and caring, and the staff and management always go above and beyond to look after both clients and family. My brother has been in the care of Abbeycare for several years now and I can't speak highly enough of them. Thank you to all involved.

Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Abbeycare and Nursing

Thank you for taking the time to review us on Homecare.co.uk. We really appreciate all feedback received (both positive & negative) to assist us in making future improvements to our services. We are so pleased that you are happy with the care your brother receives from us, thanks again for the lovely comments received!


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Abbeycare and Nursing is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Abbeycare and Nursing is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Abbeycare and Nursing is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Jun 2024

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (4)

Helen

Helen Cryan

Job Title: Operations Manager

Joined: 2021

Helen has worked for Abbeycare since 2021 and has over 30 years' experience working in the Health & Social Care sector.


Helen is committed to the delivery of quality care and ensures the service continuously improves and develops. This in turn ensures that the organisation provides care that truly meets the needs of individuals.


Laura

Laura Eaton

Job Title: Registered Manager

Joined: 2008

Laura joined Abbeycare in 2008 as a Care Support Worker and has since built an extensive foundation of experience and knowledge, over her years of service. She completed her NVQ Level 5 in Adult and Children’s Health and Social Care Management in 2017 and became TAQA certified in 2018. Progressing through senior care roles, Laura gained management skills and was officially appointed as a Registered Manager in 2023.


Terri

Terri Hannigan

Job Title: Care Co-ordinator

Joined: 2015

Terri brings over 10 years of experience in the Health & Social Care sector, with nine of those years dedicated to Abbeycare. She has served in various roles within the organization, gaining extensive knowledge and expertise in the field.


Tammy

Tammy Telfer

Job Title: Care Coordinator

Joined: 2020

Since joining the organisation in November 2020, Tammy has worked as a Care Support Worker and Team Leader in the field. She recently transitioned into her current role as Care Coordinator.


Frequently Asked Questions about Abbeycare and Nursing

What Type of Services does Abbeycare and Nursing offer?

Abbeycare and Nursing offers Home Care.

How many Carers does Abbeycare and Nursing employ?

Abbeycare and Nursing employs 120 carers.