We tailor a unique quote (person centered and obligation free) for each of our clients individually.
If you're looking for care services (or you're looking for services for a family member or someone else you know), please feel welcome to submit an enquiry. A member of our friendly office team will then be in touch and will be more than happy to listen to your needs and create a tailored quote which reflects the information received. Then, should you wish to proceed further, we can agree a mutually convenient start date and set up a package of care, ready for services to commence.
If you're unsure if we're able to provide the services you require, please ask and we'll do our very best to try and help you.
Abbeycare and Nursing has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Abbeycare and Nursing has 2 reviews.
Review from Jade G (Daughter of Client) published on 12 December 2024
Submitted via Website •
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Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Abbeycare and Nursing
Thank you for taking the time to submit your review, we welcome all feedback received (both positive and negative) to assist us in making future improvements to our services. We are so pleased that you found the support that your mum received to be outstanding and really appreciate the kind comments made. Thanks again for letting us have your feedback.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Richard P (Brother of Client) published on 7 October 2024
Submitted via Website •
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Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Abbeycare and Nursing
Thank you for taking the time to review us on Homecare.co.uk. We really appreciate all feedback received (both positive & negative) to assist us in making future improvements to our services. We are so pleased that you are happy with the care your brother receives from us, thanks again for the lovely comments received!
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.5 (8.500) out of 10 for Abbeycare and Nursing is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Abbeycare and Nursing is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Abbeycare and Nursing is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 13 Jun 2024
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Operations Manager
Joined: 2021
Helen has worked for Abbeycare since 2021 and has over 30 years' experience working in the Health & Social Care sector.
Helen is committed to the delivery of quality care and ensures the service continuously improves and develops. This in turn ensures that the organisation provides care that truly meets the needs of individuals.
Job Title: Registered Manager
Joined: 2008
Laura joined Abbeycare in 2008 as a Care Support Worker and has since built an extensive foundation of experience and knowledge, over her years of service. She completed her NVQ Level 5 in Adult and Children’s Health and Social Care Management in 2017 and became TAQA certified in 2018. Progressing through senior care roles, Laura gained management skills and was officially appointed as a Registered Manager in 2023.
Job Title: Care Co-ordinator
Joined: 2015
Terri brings over 10 years of experience in the Health & Social Care sector, with nine of those years dedicated to Abbeycare. She has served in various roles within the organization, gaining extensive knowledge and expertise in the field.
Job Title: Care Coordinator
Joined: 2020
Since joining the organisation in November 2020, Tammy has worked as a Care Support Worker and Team Leader in the field. She recently transitioned into her current role as Care Coordinator.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Abbeycare and Nursing to verify any information. View our terms and conditions. Abbeycare and Nursing has a Platinum Service – more info.