Radfield Home Care Wakefield & Huddersfield

Office A, 32 Bank Street, Ossett WF5 8NL
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9.8 80 Reviews
  • Radfield Home Care Wakefield & Huddersfield, Ossett
In Wakefield and Huddersfield, Radfield Home Care Wakefield & Huddersfield offers a comprehensive suite of services that includes live-in care, personal care, respite care, dementia care, meal preparation, and housework. These services are designed to address the diverse needs of their clients, ensuring high-quality and tailored support.

Each care plan is meticulously crafted to meet the individual needs of each client. Radfield’s skilled Care Professionals are committed to providing dignified and respectful care with a focus on personalised and compassionate service.

In 2024 Radfield Home Care was recognised as a Top 20 Home Care group by homecare.co.uk and named “Outstanding Home Care Group of the Year” at the 2023 Home Care Awards. The excellence of their service is due to their exceptional Care Professionals, who are known for their dedication, honesty, and community spirit.

For more information on how Radfield Home Care Wakefield & Huddersfield can support you and your family, the team is ready to discuss your needs. They strive to offer the right support whenever it is needed.

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Care Provided by Radfield Home Care Wakefield & Huddersfield

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Jackie Gillen (Director)

Funding & Fees Guide for Radfield Home Care Wakefield & Huddersfield

  • Prices

  • Prices from £30 per hour on weekdays. £32 per hour on weekends.


    Live in care from £1500 per week.

  • Charge prices are tailored to customers, following a care consultation.

Radfield Home Care Wakefield & Huddersfield Reviews (80)

Total of 80, showing 1-20
9.8

Radfield Home Care Wakefield & Huddersfield has a Review Score of 9.8 (9.804) out of 10, based on 26 reviews in the last 2 years. Over all time Radfield Home Care Wakefield & Huddersfield has 80 reviews.

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Review from R W (Client) assisted by family/friend published on 16 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Radfield Home Care do their utmost to provide me with the best possible care, they make regular contact to discuss my overall care and if I am satisfied with the service they provide. The staff are friendly and caring and I enjoy their company.

Reply from Jackie Gillen, Owner/Director at Radfield Home Care Wakefield & Huddersfield

Thank you for your kind words and for sharing your experience with Radfield Home Care. We're so pleased to hear that you feel well cared for and that our regular communication helps ensure your satisfaction. Providing a friendly and caring service is central to what we do, and it's wonderful to know you enjoy the company of our team. Your feedback means a lot to us and encourages us to continue delivering high-quality care and support. Thank you for choosing Radfield Home Care. Warm regards, The Radfield Home Care Team.


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Review from M H (Son of Client) published on 13 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers have been very supportive of our mother and this has helped to raise her mood and her overall wellbeing. The staff have achieved this by interacting with her to ensure she takes her prescription medication 3 times a day and eats a meal 3 times a day, along with keeping her hydrated which
is key to maintaining her health. Another aspect of their role is to interact with Mum and this, as simple as it sounds, keeps her mental health stable.

Reply from Gemma Bristow, Registered Manager at Radfield Home Care Wakefield & Huddersfield

Thank you so much for your kind words and for sharing your experience with our care team. We're thrilled to hear that the support provided to your mother has positively impacted her mood, overall well-being, and health. Ensuring she stays on top of her medication, meals, and hydration is a priority for us, and we're so glad this has contributed to maintaining her health. Equally, we understand the importance of meaningful interaction in supporting mental health, and it's wonderful to know that this has made a difference for your mum. Your feedback means the world to us and motivates our team to continue delivering compassionate and dedicated care. Thank you for trusting us to support your family.


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Review from M Y (Daughter of Client) published on 11 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very accommodating care company who have provided a tailored respite service specific to our needs, with friendly supportive staff that met our requirements. Staff attended at agreed times and contact prior and after the respite has been very consistent.

Reply from Gemma Bristow, Registered Manager at Radfield Home Care Wakefield & Huddersfield

Thank you so much for your kind words and thoughtful feedback. We are delighted to hear that our tailored respite service met your family's needs and that you found our staff friendly and supportive. Consistency and communication are key to the care we provide, and it's wonderful to know that our efforts have made a positive impact. We greatly appreciate you taking the time to share your experience, truly means a lot to our team.


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Review from L B (Daughter of Client) published on 11 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just wanted to add a few words about Radfield Home Care Wakefield & Huddersfield. I have used them for a couple of years now for my elderly mother and I'm so pleased to say that we continue to receive great care and attention from all the staff helping my mum and all the communications with them in
the Ossett branch. My mother always receives great care and she has not been let down once by attendance in the two years we have used Radfield.
We recently had a care review from the Field Care Supervisor of staff who was full of ideas about my mums situation and how best we can keep her at home safely. She was professional and friendly and very helpful. I live quite far away so it is wonderful to know that she is in very safe hands in Ossett.
I wouldn't hesitate to recommend Radfield to anyone looking for elderly care.


LB


Reply from Gemma Bristow, Registered Manager at Radfield Home Care Wakefield & Huddersfield

Thank you so much for taking the time to share your experience with Radfield Home Care Wakefield and Huddersfield. Your kind words truly mean the world to us. We are delighted to hear that your mother has consistently received great care and attention over the past two years. It is our top priority to ensure that she feels safe, comfortable, and supported, and it's wonderful to know that our efforts have provided you with peace of mind despite the distance. Your praise for the recent care review and the Field Care Supervisor's professionalism and helpfulness is especially heartwarming. We are always striving to tailor our care to meet the unique needs of every individual, and we're thrilled that you found the review valuable. Thank you also for recommending us-it's an honour to support your family, and we look forward to continuing to provide the highest level of care for your mum.


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Review from David S (Son of Client) published on 25 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm my dad's eldest son and have been his primary carer for the last ten years. My dad suffered a major stroke at the age of 80. He is currently 90 years old. Throughout this period. To ensure my dad was/is getting the best care support he needs. I have had to obtain help and have done so from several
sources. This journey of support and care required has been a difficult one. Hence why I refer to several sources of care that have been used. Ten years ago I was extremely 'green'. To clarify I thought that getting quality care and support would have been quite a straightforward process. How wrong I was. During the last ten years I have received help from several of the large national care providers. I have received help on a 'live-in care basis'. I also and in the main have received care from private individuals. Ten years on and being involved first-hand with the care of my dad I know exactly what's required to be a quality carer. Speaking again from experience I also know that many carers and care companies exist who fall well short of any sort of reasonable standard. It's quite shocking knowing this fact. However, I am pleased to say that quality carers do exist. I know I've found the best. It's no surprise to me to learn that Radfield Home Care based in Ossett (covering the Wakefield and Dewsbury area) have won awards for the high standard of care they provide. Radfield provided night care for my dad for two hours every evening. They have been doing so for several months now. One of the best decisions I have ever made was getting in touch with Radfield. Quite simply Radfield's care standards are way above and beyond the others. For many years I have taken on private individuals, many of which have hit this level of care that we all want. However, having to manage them is in itself a major task. Radfield have taken that responsibility away from me. I feel confident that they never let me down. Radfield always arrived on time. All the staff are great. One staff member in particular always delivers. In my dad's own words... 'he is very meticulous and efficient'. He always makes sure I am comfortable before he leaves. There are three staff who look after my dad. All always arrived on time. They give my dad two full hours of night care every evening. They are all very polite, professional and very positive people. They deserve so much credit. The whole company, in all areas, are so professional. The manager, supervisor and office manager have played their part in making my dad's life as comfortable as possible. The carer mentioned earlier does deserve a massive thank you as he is Dad's main carer. Well done Radifled you are 'simply the best' and better than all the rest. Regards.

Reply from Jackie Gillen, Owner/Director at Radfield Home Care Wakefield & Huddersfield

Thank you for sharing your experience, we're so pleased to hear how our team has supported your dad and made a positive difference in his care. We understand how challenging it can be to find reliable, high-quality care, and we're glad we could provide the consistency and professionalism you need. It's wonderful to know our carers have been punctual, attentive, and dedicated, always ensuring your dad feels comfortable and well-supported. Your kind words about the entire team, from our carers to our office staff, mean a lot to us. We'll be sure to share your feedback with everyone involved, especially your dad's main carer, whose efforts you've highlighted. Thank you for trusting us with your dad's care and for taking the time to leave such a thoughtful review. If there's anything more we can do to support you, please don't hesitate to reach out.


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Review from Martin S (Son of Client) published on 2 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service from everybody concerned. They provided care for my mum and dad who are both 93 years old. They said all the carers were kind, and considerate and treated them with respect. I would have no hesitation in using or recommending Radfield Care.

Reply from Gemma Bristow, Registered Manager at Radfield Home Care Wakefield & Huddersfield

Thank you so much for your kind words and feedback! We're delighted to hear that your parents had such a positive experience with our carers. Ensuring that they felt respected and well cared for is at the heart of everything we do. We truly appreciate your recommendation and would be honoured to continue supporting your family whenever needed.


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Review from Gillian M (Relative of Client) published on 24 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have liaised directly with the field care supervisor (client lead) and a number of other workers/admin team on behalf of a 92 year old relative that receives daycare home support 3x a week. I have found the team to be extremely helpful and supportive regarding services and availability, taking his
needs into account at all times. We have both found the team to be friendly and approachable and have listened to our requests with care. The carers that provide the service have gone out of their way to meet his needs and comfort when visiting in the home, respecting his independence at all times.
Particular member of staff has been a regular carer visiting to provide support and is delightful and full of smiles. The field care supervisor has taken time when reviewing the service on a 1-1 with my relative and with his permission and understanding, has made contact with myself to update me with any outcome. We are extremely pleased with the service. Thankyou.

Reply from Gemma Bristow, Registered Manager at Radfield Home Care Wakefield & Huddersfield

Thank you for your wonderful feedback. We're delighted to hear that your relative has had such a positive experience with our team. It's great to know that both our carers and office team have been attentive, supportive, and respectful of his needs. Your kind words mean a lot, and we'll be sure to share them with the team. Thank you for trusting us with his care-it's truly our privilege!


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Review from Y M (Wife of Client) published on 20 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been having care from Radfield Home Care now for the last 20 months. We have had 1st class service from day one.
All carers are very professional but also friendly and caring.
I can leave them to attend to my husband and know that he will be comfortable, clean and everything sorted
before they leave.
I would recommend Radfield to anyone. Thank you for a wonderful service.

Reply from Gemma Bristow, Registered Manager at Radfield Home Care Wakefield & Huddersfield

Thank you so much for your kind words! We're thrilled to hear that you've experienced first-class service from our team and that our carers have been both professional and compassionate. Providing comfort and peace of mind to our clients and their families is our top priority, so your feedback means a lot to us. We truly appreciate your recommendation and are grateful for the opportunity to support your husband's care. If there's anything more we can do for you, please don't hesitate to reach out. Thank you again for your trust and support!


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Review from H B (Client) published on 1 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nice months ago I needed a lot of support following an accident. Over the following weeks, I received excellent support to become more independent and able to reduce the hours required. Management has been very helpful in tailoring when and how often I needed help. The team of support workers are all
efficient and do try to keep to the times set. I would highly recommend this service.

Reply from Jackie Gillen, Owner/Director at Radfield Home Care Wakefield & Huddersfield

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that our team could provide the support you need during your recovery. It's wonderful to know that our efforts in tailoring the assistance and maintaining efficiency have made a positive impact on your journey towards independence. Your kind words about our management and care professionals mean a lot to us. We strive to offer the best possible service and your recommendation is a testament to our team's dedication and hard work. With very best wishes.


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Review from Graham F (Son-in-law of Client) published on 30 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been attending the daycare facility for a few months now, as living with us has made her very reliant on just myself and her only child. Radfield staff have picked up on her anxiety and have brought her out of her shell. The team are amazing very caring patient and understanding
of her needs.

Reply from Jackie Gillen, Owner/Director at Radfield Home Care Wakefield & Huddersfield

We are delighted to hear that your mother-in-law has had such a positive experience at our daycare facility. It's heartwarming to know that our dedicated team has been able to help her come out of her shell and feel more comfortable and confident. Our staff takes great pride in providing compassionate, patient, and understanding care and support, tailored to each individual's needs. Your kind words truly mean a lot to us, I will ensure your feedback is shared with our care professional team. Thank you for sharing your experience and for trusting Radfield with your mother-in-law's care. If you ever have any further feedback or need assistance, please don't hesitate to reach out. With very best wishes.


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Review from Stephanie S (Granddaughter of Client) published on 30 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma has been using the service for quite a while now. She seems to really enjoy meeting and interacting with other service users at daycare. The staff are always kind and helpful and really have knowledge of how to deal with any health needs the clients may have. Getting out of the house and
doing new things really helps to build her confidence, and I've been along to a few of the sessions myself and had a lovely time. I would definitely recommend them as a company as I feel they put the needs of each individual client first.

Reply from Jackie Gillen, Owner/Director at Radfield Home Care Wakefield & Huddersfield

Thank you so much for your wonderful 5-star review! We are thrilled to hear that your grandma is enjoying her time at our day centre and benefiting from the interactions and activities. It's great to know that our kind and knowledgeable staff are meeting her needs and helping to build her confidence. We appreciate your recommendation and are delighted that you've had the chance to join a few sessions and had a lovely time as well. Our team is dedicated to putting the needs of each individual client first, and your feedback reaffirms our commitment to providing exceptional care. Thank you for sharing your experience, and please feel free to reach out if you have any further feedback or need assistance. Best wishes.


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Review from L B (Client) published on 24 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring staff. Proffessional in all aspects of their work. Always willing to do that bit extra. A great experience and well done. Always on time.

Reply from Jackie Gillen, Owner/Director at Radfield Home Care Wakefield & Huddersfield

Thank you so much for your kind words and positive review! We're thrilled to hear that you had a great experience with our care team. Our Care Professionals are dedicated to providing professional and compassionate care, and it's wonderful to know that their efforts made a difference for you. We always strive to go the extra mile and ensure that our clients are treated with dignity and respect. Your feedback means a lot to us, and we take pride in the high standards of care we deliver. I will ensure your comments are shared with our team. Thank you once again for sharing your experience! With very best wishes, Jackie


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Review from M B (Client) published on 14 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I haven't had any problems with carers, always happy to help. My only problem is the price.

Reply from Jackie Gillen, Owner/Director at Radfield Home Care Wakefield & Huddersfield

Thank you so much for taking the time to leave us a review, we are thrilled to hear that you've had positive experiences with our carers. We understand your concern regarding pricing and want to assure you that we strive to offer the best possible value for the exceptional care we provide. Our pricing reflects our commitment to fair wages for our dedicated staff, including a real living wage, travel compensation, and a competitive mileage rate. Additionally, we take pride in delivering a premium service with a focus on continuity of care, which we believe enhances the overall quality of our service. It's wonderful to hear that you've found our carers always happy to help. Your feedback is incredibly valuable to us, and we're pleased that your experience is in line with the many other positive reviews we've received. Knowing that our clients are consistently satisfied reinforces our dedication to providing exceptional care.


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Review from Karen C (Daughter of Client) published on 3 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers have now become regular, which helps Mum. They are following the instructions to make Mum's tea and keep her company and chat as she likes to talk.

Reply from Jackie Gillen, Owner/Director at Radfield Home Care Wakefield & Huddersfield

Thank you so much for taking the time to review our care services, I am delighted that you and your mum are happy with our care service, it is our pleasure to be able to support and assist your mum. I will ensure that your lovely feedback is shared with our care professionals. With very best wishes.


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Review from Paul C (Husband of Client) published on 19 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have used Radfield Home Care for three years and I'm totally satisfied with the care received. I have my own health problems and could not manage to look after my wife on my own. The carers are just that (they care). We use Radfield four times a day and are good friends with all of them and I would
thoroughly recommend their services to anyone looking for a care company to look after a loved one.

Reply from Jackie Gillen, Owner/Director at Radfield Home Care Wakefield & Huddersfield

Thank you so much for taking the time to share your experience with Radfield. We are incredibly grateful for your kind words and thrilled to hear that you have had such a positive and fulfilling experience with our services over the past three years. I will ensure your kind words are shared with our full care team. With very best wishes, Jackie


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Review from Jean R (Daughter of Client) published on 29 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am writing to recommend Radfield Home Care Wakefield & Huddersfield for the care and support they provided for my Mum during august/september when her long time cleaner suddenly stopped supporting Mum.
The prompt service and sensitive handling of Mum's situation was amazing. Within a few hours of
contacting Radfield they had agreed to provide additional support for Mum until we could resolve her situation. The office team were very proactive and caring. The carers who supported Mum were amazing (as always) and went out of their way to provide exceptional care. All of the Team are thoughtful and kind. Mum has more recently had pain in her back - the carers have filled hot water bottles for her and treated her with compassion.
My only wish, I could influence the Government to recognise the enormous contribution carers make to communities/lives and provide appropriate resources to pay for this invaluable service. This job requires an enormous amount of knowledge, skill and empathy.
Thank you.

Reply from Jackie Gillen, Owner/Director at Radfield Home Care Wakefield & Huddersfield

Thank you so much for your wonderful recommendation, it means so much to us that we were able to support your mum and make a difference at a challenging time. It is our pleasure to deliver a kind and caring service and I will absolutely ensure your feedback is shared with our amazing team of care professionals as well as our lovely office team, this will make their day! Thanks again and with very best wishes.


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Review from Anne H (Godmother of Client) published on 28 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly recommend Radfield Home Care, they provide excellent care for my godmother. As I live over a hundred miles away, if there are any concerns about her health or wellbeing, I know I can rely on Radfield Home Care to support and care for her. When she needed a little more extra care, one phone
call was all that was needed, and the staff dealt with it professionally so that the support was there straight away. The staff are always thinking of ways to make life more exciting and have recently introduced a day out for clients, taking them to different places and having lunch out. Radfield Home Care put clients first and have their interests at heart.

Reply from Jackie Gillen, Owner/Director at Radfield Home Care Wakefield & Huddersfield

Thank you so much for your review and for such wonderful feedback regarding our person-centred care and companionship services. I will ensure this is shared with the wider team. It's our pleasure to support your godmother, I am pleased your godmother is enjoying our new day care service and benefitting from getting out and about and remaining connected to the wider community. With very best wishes, Jackie


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Review from Dorothy H (Client) published on 22 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience has been very good. Very pleasant people and very kind. Would recommend them to anyone.

Reply from Jackie Gillen, Owner/Director at Radfield Home Care Wakefield & Huddersfield

Thank you so much for taking the time to review our care service and provide such positive feedback. I am pleased that you are happy with our care services and that our staff are always pleasant, kind and that you would recommend us to anyone. This is wonderful feedback that I will ensure is shared with our team. With kind regards and best wishes, Jackie


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Review from Lisa D (Daughter of Client) published on 17 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Radfield has provided brilliant care for my dad for over a year. Living far away, it was important to know Dad was being cared for. Nothing was too much trouble, and they always adapted as necessary. Would highly recommend it. Particularly one lady; she is an amazing carer.

Reply from Jackie Gillen, Owner/Director at Radfield Home Care Wakefield & Huddersfield

Thank you so much for taking the time to review our care services and such fantastic feedback. It was our pleasure to care for your dad over the last year; please send your dad our best wishes - with thanks.


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Review from Elizabeth F (Client) published on 15 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always the best care taken. Very professional and caring.

Reply from Jackie Gillen, Owner/Director at Radfield Home Care Wakefield & Huddersfield

Thank you so much for your excellent review of our care services and fantastic feedback, I will ensure this is shared with the wider team. With very best wishes, Jackie


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Current Review Score: 9.8 (9.804)

Overview of Review Score

The Review Score of 9.8 (9.804) out of 10 for Radfield Home Care Wakefield & Huddersfield is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.804 for Radfield Home Care Wakefield & Huddersfield is calculated as follows: ( (126 Excellents x 5) + (24 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 153 Ratings = 4.804

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Radfield Home Care Wakefield & Huddersfield is based on 26 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Nov 2019

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (9)

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Meet the Team (3)

Jackie

Jackie Gillen

Job Title: Director

Joined: 2018

Jackie, co-owner and director of Wakefield & Dewsbury holds a wealth of experience in the social and supported housing sector and has cared for a wide range of client needs throughout her career. Jackie has also managed a Sheltered Housing Scheme for a number of years providing independent living, care and support to older residents and this experience has driven her ambition and inspiration to provide an outstanding care and support service to older people in their own homes.


Jackie, also a wonderful mum to her two sons Tom and Sam, has always had a passion for making a difference to people’s lives. Jackie explains, “Owning and operating your own business enables us to have control over the quality of services we provide. My husband and I have both previously worked for employers where we have had limited decision-making power regarding the quality of services that were provided and by running our own business, we will have full control over the strategic direction of the business and ensuring that the quality of services remains outstanding.”


Mark

Mark Gillen

Job Title: Director

Joined: 2018

Mark, co-owner and director of Wakefield & Dewsbury holds a wealth of experience in the social and supported housing sector and has cared for a wide range of client needs throughout his career.


Mark explains, “We both enjoy working with people and have a commitment to treating people as we would want to be treated ourselves. We understand the importance of maintaining independence and choice and being empowered to live your life as you would wish in your own home and community.


We also want to be an employer of choice in the community and for our workplace to be a positive, supportive environment and a pleasant place to be, offering great career opportunities as we grow our business.


We live in the local area and our office in Ossett is central to the communities we will be supporting and caring for. Our children, both at school in Ossett, are our inspiration for undertaking this new venture, and we look forward to establishing our business within our local community, and being a positive role model for them.”


Gemma

Gemma Bristow

Job Title: Registered Care Manager

Joined: 2018

Gemma is the registered care manager for the Radfield Home Care Wakefield and Dewsbury office and has worked in the care sector for over 13 years.


Gemma commenced her career as an administrator and soon became involved in supporting the delivery and coordination of care.


Gemma very quickly progressed into her first management role in 2014 as a service manager. After taking a short career break to spend time with her family, she stepped back into a management role a year later, gaining her CQC Registration. Her career in care has offered her great flexibility to balance work with family life.


Frequently Asked Questions about Radfield Home Care Wakefield & Huddersfield

What Type of Services does Radfield Home Care Wakefield & Huddersfield offer?

Radfield Home Care Wakefield & Huddersfield offers Home Care.

How many Carers does Radfield Home Care Wakefield & Huddersfield employ?

Radfield Home Care Wakefield & Huddersfield employs 37 carers.

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