AMG Nursing & Care Services - Lincoln

Saracen House, Crusader Road, Lincoln LN6 7AS
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9.3 5 Reviews
  • AMG Nursing & Care Services - Lincoln, Lincoln
AMG Nursing & Care Services - Lincoln provides a home care service to adults over 18 allowing people to remain independent at home.

The care service offers a wide range of support ranging from 24-hour live-in care to a few hours a week helping with personal hygiene, domestic chores, finances, meal preparation, medication and supporting clubs and social activities in the community.

All care and nursing staff are DBS checked and undertake an intensive five-day induction course. There is also an ongoing training program to ensure staff are continuously updated through a range of courses, including those specific to the needs of individual customers.

Care Provided by AMG Nursing & Care Services - Lincoln

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Dementia
  • Drug Dependence (past or present)
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)
  • Home Care for Children

Good to Know

  • Person in charge
  • Emma Anzalone (Manager)

Funding & Fees Guide for AMG Nursing & Care Services - Lincoln

  • Prices
  • Our healthcare services start at just £21.88. For more information about our pricing plans and services, please contact your local branch by phone or email. We'll be happy to assist you and provide you with all the details you need


  • Thank you for your interest in our services. We understand that you may be wondering about our fees, and we would like to provide you with some guidance in this regard.


    Please note that we do not have a standard fee for our services, as each client's needs and requirements are unique. The fee we charge will depend on several factors, such as the type of service you require, the complexity of your situation, and the amount of time and resources that will be necessary to address your needs.


    If you require more information about our fees, we encourage you to contact our branch directly by phone. Our team will be happy to discuss your situation with you and provide you with an assessment of the fees that will apply to your case.


    Alternatively, you may also download our brochure, which provides some general information about our services and fees. However, please note that the information in the brochure is intended as a guide only, and the actual fees charged may vary depending on your specific circumstances.


    We strive to provide our clients with transparent and fair pricing, and we are committed to ensuring that our fees are reasonable and competitive. We understand that the cost of our services is an important consideration for many of our clients, and we will do our best to work with you to find a fee structure that meets your needs and budget.


    Thank you for considering our services, and we look forward to hearing from you soon.


AMG Nursing & Care Services - Lincoln Reviews (5)

9.3

AMG Nursing & Care Services - Lincoln has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years. Over all time AMG Nursing & Care Services - Lincoln has 5 reviews.

Overall Experience

  • 5
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

We want to send our heartfelt thanks to AMG Nursing and also working alongside St Barnabas in Lincolnshire for the sterling service provided to our Mum and Nan. There were so many people to thank, and some people we didn't meet but in particular wanted to pass on a personal thank you (some associated
with St Barnabas) some of whom we met and got to know as superb carers these past few months. We know there were others and apologies didn't get all the names. Your amazing service and attentive care allowed her to pass away peacefully in her own home, which was indeed her dying wish. Thank you.

Reply from Hugo Videira, Social Media and Communications Officer at AMG Nursing & Care Services - Lincoln

Thank you for your touching message. We are truly grateful for your kind words and for allowing us to be part of your family journey. It means so much to know that our team, alongside St Barnabas, was able to support her in fulfilling her wish to remain at home. Our thoughts are with you and your family, and we deeply appreciate your recognition of the care provided.


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Overall Experience  Overall Experience 5.0 out of 5

My mum received a terminal cancer diagnosis and her wish was to be cared for at home. She deteriorated very quickly all of a sudden and the Community Nursing team arranged for AMG carers to come and take care of her three times a day. They were brilliant and took excellent care of my mum, ensuring that
she was comfortable and reassuring her, even though she was not really responding to them by that stage. They also took care of my dad and I, providing us with much needed support. They always had time to answer any questions we had and we never felt like they were rushing us. They truly made such a difference to us during the most stressful, awful time, we don't know what we would have done without them. Thank you AMG.

Reply from Hugo Videira, Social Media and Communications Officer at AMG Nursing & Care Services - Lincoln

Thank you so much for sharing your experience during such a difficult time. It truly means a lot to us to hear that our carers were able to provide comfort and support to your mum, as well as to you and your dad. Ensuring dignity, reassurance, and compassionate care in moments like these is something we deeply value and strive for every day.


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Overall Experience  Overall Experience 5.0 out of 5

My mother was released from hospital last month with a palliative care package and was looked after by carers from AMG during the rest of her life.
The ladies that attended her were kind and considerate and very professional making her last few days as comfortable as they could be.
We are incredibly
thankful for their kindness and professionalism.

Reply from Hugo Videira, Social Media and Communications Officer at AMG Nursing & Care Services - Lincoln

Thank you so much for taking the time to share your experience during such a difficult time. We are truly humbled by your kind words about the care your mother received. Providing compassionate, professional support is at the heart of what we do and it means a great deal to know that our team was able to make her last days as comfortable as possible. We will ensure your feedback is passed on to the carers who supported your mother.


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Overall Experience  Overall Experience 5.0 out of 5

AMG cared for my mother at home shortly before she passed away. The staff were absolutely amazing treating her with kindness, compassion and dignity at all times. They were also a tremendous source of support to both myself and the rest of the family at such a difficult time and made the situation much
more bearable for us all. I cannot thank them enough for their support and understanding. What an amazing staff team you have.

Reply from Rachel Simpson, Operations Director at AMG Nursing & Care Services - Lincoln

Thank you for your feedback. I will pass on to all staff involved.


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Overall Experience  Overall Experience 5.0 out of 5

All your staff were caring and kind and my partner was treated with dignity at all times and staff communicated with him, showing kindness and humour.
They were also very helpful to me, giving lots of useful advice and tips. I cannot thank them enough.

Reply from Hugo Videira, Social Media and Communications Officer at AMG Nursing & Care Services - Lincoln

Thank you so much for taking the time to share your positive experience with us. We are thrilled that our staff provided exceptional care to your partner.
Our mission is to provide compassionate care and support to all of our service users and their loved ones.


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Current Review Score: 9.3 (9.250)

Overview of Review Score

The Review Score of 9.3 (9.250) out of 10 for AMG Nursing & Care Services - Lincoln is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for AMG Nursing & Care Services - Lincoln is calculated as follows: ( (21 Excellents x 5) ) ÷ 21 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for AMG Nursing & Care Services - Lincoln is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Jun 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (1)

Maisie

Maisie Donovan-Lee

Job Title: Branch Manager

Joined: 2019

Maisie's journey with AMG is a true reflection of dedication and growth. She started as a carer, bringing her natural compassion to the role, and worked her way up through field supervisor, the quality team, and office manager before stepping into her current position as branch manager. With experience at every level, Maisie understands both the hands-on care and the behind-the-scenes operations that keep things running smoothly. Her caring nature, combined with her commitment to quality and teamwork, makes her a strong and supportive leader at AMG.


Frequently Asked Questions about AMG Nursing & Care Services - Lincoln

What Type of Services does AMG Nursing & Care Services - Lincoln offer?

AMG Nursing & Care Services - Lincoln offers Home Care.

How many Carers does AMG Nursing & Care Services - Lincoln employ?

AMG Nursing & Care Services - Lincoln employs 90 carers.