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Medical Partnerships has a Review Score of 9.7 (9.684) out of 10, based on 16 reviews in the last 2 years. Over all time Medical Partnerships has 46 reviews.
Review from K P (Daughter of Client) published on 2 September 2022
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5.0 out of 5
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Review from L F (Daughter of Client) published on 31 August 2022
Submitted via Postal Card •
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4.0 out of 5
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Review from A J (Daughter of Client) published on 9 August 2022
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5.0 out of 5
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Review from Helen B (Daughter of Client) published on 25 May 2022
Submitted via Website •
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5.0 out of 5
Mum absolutely loves her carers, they are professional and kind and have a great relationship with her which makes her feel comfortable with having such personal care. We have the
I know how companies can differ in the quality of care as I have POA for my aunt who lives in a different area and deal with her carers (a different company), and I can absolutely say Medical Partnerships are one of the best. I would wholeheartedly recommend them for anyone looking for home care.
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Review from J K (Nephew of Client) published on 13 April 2022
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4.0 out of 5
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Review from P L (Wife of Client) published on 23 March 2022
Submitted via Postal Card •
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4.0 out of 5
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Review from Jo R (Daughter of Client) published on 20 September 2021
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5.0 out of 5
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Review from N F (Daughter of Client) published on 1 September 2021
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5.0 out of 5
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Review from G H (Client) published on 1 September 2021
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Yemi Ibikunle, Director/Registered Manager at Medical Partnerships
Thank you so much for taking the time to write and submit a review. We always appreciate this.
We work in partnership with clients and families to ensure that we are providing the right level of care using enablers such as PASS which is an electronic care management system which highlights all the agreed outcomes and tasks to be carried out by each carer. Our carers promote dignity and respect by ensuring that all our clients are involved in their care to enable them to make informed choices. As a result of this, carers would always check with clients to ensure that the client is in agreement with any task to be carried out and this is crucial, particularly when a carer is visiting a client for the first time. As part of our training, we never assume that we know a client's routine as it may change from day to day. Therefore it's best practice for our clients to engage with our care receivers at all times to maintain a healthy relationship in order to achieve the desired outcome.
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Review from Helena M (Client) assisted by family/friend published on 26 April 2021
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5.0 out of 5
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Review from B L (Son of Client) published on 25 February 2021
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5.0 out of 5
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Review from C S (Daughter of Client) published on 25 February 2021
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5.0 out of 5
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Review from M D (Wife of Client) published on 17 February 2021
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4.0 out of 5
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Review from N P (Client) published on 16 February 2021
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4.0 out of 5
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Review from L J (Daughter of Client) published on 15 February 2021
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4.0 out of 5
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Review from Marjorie G (Client) published on 15 February 2021
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5.0 out of 5
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Review from Richard B (Client) published on 9 February 2021
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5.0 out of 5
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Review from B H (Client) assisted by family/friend published on 23 November 2020
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5.0 out of 5
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Review from L G (Daughter of Client) published on 16 November 2020
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5.0 out of 5
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Review from G A (Daughter of Client) published on 27 October 2020
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5.0 out of 5
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The Review Score of 9.7 (9.684) out of 10 for Medical Partnerships is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.684 for Medical Partnerships is calculated as follows: ( (69 Excellents x 5) + (22 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 95 Ratings = 4.684
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Medical Partnerships is based on 16 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 12 Jul 2019
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Job Title: Director\Registered Manager
Joined: 2018
Yemi is currently the Registered Manager and owner of Medical Partnerships and she works with a dedicated team of experienced carers. Some of the carers have worked in the company for over 10 years.
She developed a passion for caring for the elderly at the age of 18 as she loved spending time with her grandfather and cared for him towards the latter part of his life. As a result of her passion to care for the elderly, she started working as a care assistant at the age of 18. She enjoyed working in this capacity and continued to do so for 12 years. Within that same period of time Yemi studied at Kingston University and obtained a degree in Computer Information Systems Design. She later acquired an MSc in Information Management.
When she was younger, she wanted to study to be a nurse however her father was against her being one hence the reason why she studied computing however her heart was always in the caring sector.
As a result of this, she joined the NHS as a Computer Change Manager at the London Programme of IT. She later worked in various management roles which included Capital Project Management and Transformation Project Management at Kings College Hospital working mainly on the transformation of ED and improving the pathways for the elderly. Her latest role was a Senior Project Manager at Greenwich Council which involved the improvement of the Adult Social Care pathway. By this time she had attained an MBA in Strategic Management.
Despite her success in her career, her passion for care never changed. As a result of this, she resigned as a Senior Project Manager to follow her dream of caring for the elderly which she enjoys. Yemi always says that she sees this as her calling and not as a job. Her best time during the day is when she spends time talking to a client as it gives her purpose.
All the experience that she has gained over the years has helped her to have a good working relationship with CQC, the local council and other health care professionals resulting to working in partnership to improve the outcomes of our clients.
She is very particular of each client including family members and takes the time to relate to each person and she values her staff very highly. Transparency and honesty is her watch word and must never be compromised.
Since her appointment, Medical Partnerships has been transformed in many ways which have proved beneficial to clients and staff. She always has time for a friendly chat and is always smiling.
Job Title: Care Manager
Joined: 2015
Job Title: Care Coordinator
Joined: 2021
Natalie joined Medical Partnerships in July 2021. She has many years of customer service experience. She is a team administrator and staff support, responsible for liaising with staff, clients and their families, along with the day-to-day running of the office and supporting staff.
Job Title: Team Administrator
Joined: 2021
Lottie joined the medical partnerships care team as Team Administrator in January 2021.
She has experience working as a home carer visiting clients so she has first-hand experience with what the role involves. She has also worked in many customer service roles.
Lottie’s role in the office involves a multitude of activities ranging from supporting the team and our client's queries, to setting up care plans and is partly responsible for the compliance of the company and the training of our care team.
Prior to working as a carer, Lottie was a professional dancer, performing in shows around the Globe.
Away from work, Lottie enjoys spending time with her family and friends, reading and keeping fit.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Medical Partnerships to verify any information. View our terms and conditions. Medical Partnerships has a Platinum Service – more info.
