Medical Partnerships

5 Philpot House, Station Road, Rayleigh SS6 7HH
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9.7 46 Reviews
  • Medical Partnerships, Rayleigh
The Medical Partnerships Care Team comprises of expert carers available to support clients to continue to maintain independence in their own homes. For example, clients are encouraged and supported with personal care and to pursue personal interests such as baking, puzzles, gardening and anything of interest. The service is monitored regularly by management to ensure a Covid Safe environment. Medical Partnerships prides its reputation on working in partnerships with other health care professionals to support clients, particularly anyone living with dementia. Medical Partnerships has a Dementia Champion to support other members of staff.

Care Provided by Medical Partnerships

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Medical Partnerships
  • Person in charge
  • Yemi Ibikunle (Registered Manager)

Funding & Fees Guide for Medical Partnerships

  • Prices
  • From £33.60 per hour


  • Please contact the office for more information


Total of 46, showing 41-46
9.7

Medical Partnerships has a Review Score of 9.7 (9.684) out of 10, based on 16 reviews in the last 2 years. Over all time Medical Partnerships has 46 reviews.

Overall Experience

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  • 13
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Date Published

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30
Overall Experience  Overall Experience 5.0 out of 5

Very kind, caring staff. Always happy to check and report back if we have concerns. Flexible with the time slots offered. Professional and well organised. I can't recommend them highly enough. They help my mother-in-law so much. Their intervention has allowed her to remain in her own home.

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Overall Experience  Overall Experience 5.0 out of 5

I have been well cared for since I started having care. All staff have been extremely caring and listen to any queries I have and seek to make my life as comfortable as possible. I regret that I cannot have a smoker in my house. I had had trouble in the past which brings me to this point.

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Overall Experience  Overall Experience 5.0 out of 5

Very good indeed.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a client of Medical Partnerships for seventeen years and her care needs have obviously changed during this time. Her care has been constantly reassessed and her needs fulfilled by the management and staff of this company. There has been excellent continuity of care staff who are always
punctual, smart, and professional. Training has enabled them to be competent and confident in their work but it is their kindness and sympathy that makes them feel like part of the family. I would and have recommended them. I am confident that they would not disappoint.

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Overall Experience  Overall Experience 5.0 out of 5

I'm very satisfied with the care and look forward to seeing a happy face every morning and evening.

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Overall Experience  Overall Experience 4.0 out of 5

The carers are kind and helpful in many ways.

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Current Review Score: 9.7 (9.684)

Overview of Review Score

The Review Score of 9.7 (9.684) out of 10 for Medical Partnerships is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.684 for Medical Partnerships is calculated as follows: ( (69 Excellents x 5) + (22 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 95 Ratings = 4.684

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Medical Partnerships is based on 16 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Jul 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (4)

Yemi

Yemi Ibikunle

Job Title: Director\Registered Manager

Joined: 2018

Yemi is currently the Registered Manager and owner of Medical Partnerships and she works with a dedicated team of experienced carers. Some of the carers have worked in the company for over 10 years.


She developed a passion for caring for the elderly at the age of 18 as she loved spending time with her grandfather and cared for him towards the latter part of his life. As a result of her passion to care for the elderly, she started working as a care assistant at the age of 18. She enjoyed working in this capacity and continued to do so for 12 years. Within that same period of time Yemi studied at Kingston University and obtained a degree in Computer Information Systems Design. She later acquired an MSc in Information Management.


When she was younger, she wanted to study to be a nurse however her father was against her being one hence the reason why she studied computing however her heart was always in the caring sector.


As a result of this, she joined the NHS as a Computer Change Manager at the London Programme of IT. She later worked in various management roles which included Capital Project Management and Transformation Project Management at Kings College Hospital working mainly on the transformation of ED and improving the pathways for the elderly. Her latest role was a Senior Project Manager at Greenwich Council which involved the improvement of the Adult Social Care pathway. By this time she had attained an MBA in Strategic Management.


Despite her success in her career, her passion for care never changed. As a result of this, she resigned as a Senior Project Manager to follow her dream of caring for the elderly which she enjoys. Yemi always says that she sees this as her calling and not as a job. Her best time during the day is when she spends time talking to a client as it gives her purpose.


All the experience that she has gained over the years has helped her to have a good working relationship with CQC, the local council and other health care professionals resulting to working in partnership to improve the outcomes of our clients.


She is very particular of each client including family members and takes the time to relate to each person and she values her staff very highly. Transparency and honesty is her watch word and must never be compromised.


Since her appointment, Medical Partnerships has been transformed in many ways which have proved beneficial to clients and staff. She always has time for a friendly chat and is always smiling.


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Michelle Fane

Job Title: Care Manager

Joined: 2015

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Natalie Grigg

Job Title: Care Coordinator

Joined: 2021

Natalie joined Medical Partnerships in July 2021. She has many years of customer service experience. She is a team administrator and staff support, responsible for liaising with staff, clients and their families, along with the day-to-day running of the office and supporting staff.


Lottie

Lottie Potter

Job Title: Team Administrator

Joined: 2021

Lottie joined the medical partnerships care team as Team Administrator in January 2021.


She has experience working as a home carer visiting clients so she has first-hand experience with what the role involves. She has also worked in many customer service roles.


Lottie’s role in the office involves a multitude of activities ranging from supporting the team and our client's queries, to setting up care plans and is partly responsible for the compliance of the company and the training of our care team.


Prior to working as a carer, Lottie was a professional dancer, performing in shows around the Globe.


Away from work, Lottie enjoys spending time with her family and friends, reading and keeping fit.