Inner City Care

Sherwood House, 7 Gregory Boulevard, Nottingham NG7 6LB
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7.8 3 Reviews
  • Inner City Care, Nottingham
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Care Provided by Inner City Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Inner City Care Ltd
  • Person in charge
  • Rachael Gough (Registered Care Manager)

Funding & Fees Guide for Inner City Care

  • Prices

  • Starting at £22 per hours

  • Fees are variable depending on the level of care required.
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Inner City Care Reviews (3)

7.8

Inner City Care has a Review Score of 7.8 (7.833) out of 10, based on 1 reviews in the last 2 years. Over all time Inner City Care has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
  • 0

Date Published

3
0
0
1
2

Review from S B (Daughter of Client) published on 11 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the carers are courteous and attentive to the needs of my mum and are compassionate when responding to the family requests to help give Mum a good life, despite the dementia and Alzheimer’s.
The carers talk to Mum, and it’s lovely to hear and see their reactions when they get a response from
Mum.
Inner City Care started delivering care at a challenging time in Mum’s life and has worked with us to get a good care plan that assists Mum in having a better life.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Asmat A (Client) published on 26 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can’t recommend them enough caring for me through my tough time. So professional and detail to my every need is being met beyond what I had imagined, thank you so much to the team. Keep up the excellent work.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Waqaas M (Son of Client) published on 26 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Inner City Care enough for their professionalism, decency and care they are providing for my mother. The staff go above and beyond with assisting my mother and are very approachable, friendly and professional. The management at Inner City Care is very approachable, and I can call them
at any time and there’s someone on the other end of the phone to assist with any queries or changes, which is absolutely amazing. I cannot praise this company enough and would recommend their services to anyone and everyone.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 7.8 (7.833)

Overview of Review Score

The Review Score of 7.8 (7.833) out of 10 for Inner City Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for Inner City Care is calculated as follows: ( (5 Excellents x 5) + (1 Goods x 4) ) ÷ 6 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Inner City Care is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Sep 2023

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Frequently Asked Questions about Inner City Care

What Type of Services does Inner City Care offer?

Inner City Care offers Home Care.

How many Carers does Inner City Care employ?

Inner City Care employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Inner City Care to verify any information. View our terms and conditions. Inner City Care has a Basic Service – more info.