Moor and Coast Care Ltd

Unit A3,St Hilda's Business Cent, The Ropery, Whitby YO22 4ET
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2 Reviews
  • Moor and Coast Care Ltd, Whitby
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Care Provided by Moor and Coast Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cleaning Service
  • Dementia
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Moor and Coast Care Ltd
  • Person in charge
  • Luke Bankhead (Manager)
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Moor and Coast Care Ltd Reviews (2)

Over all time Moor and Coast Care Ltd has 2 reviews.

Overall Experience

  • 1
  • 1
  • 0
  • 0
  • 0

Date Published

2
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2

Review from Roger T (Client) published on 21 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided by Moor and Coast Care is of a first-class standard and is well worth the cost. The carers are efficient friendly and helpful and 'go that extra mile' in order to be of service. I could not be without them.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from T H (Client) published on 8 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff who come to me give excellent care. They are kind and respectful. Always clean and tidy, being mindful of hygiene issues too. They are easy to talk to about any aspect of personal care. On all aspects, they are professional and knowledgeable, and will say when the GP/hospital are needed.
I
am a wheelchair user and work at keeping any independence I have. They acknowledge this and know I will ask for assistance if I need help. I never feel rushed. I feel that nothing is a problem to them or too much trouble.
Like most care teams an issue may arise when a team member needs some time off work to attend a medical appointment or a funeral etc. This may require a change in the time of one of my four daily calls. I am usually helpful and amenable with this. If it is a more permanent arrangement I would appreciate a quick call from the office asking me if this is suitable to me rather than being told that this is the new time.
My family are also happy with my care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 30 Jan 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Moor and Coast Care Ltd

What Type of Services does Moor and Coast Care Ltd offer?

Moor and Coast Care Ltd offers Home Care.

How many Carers does Moor and Coast Care Ltd employ?

Moor and Coast Care Ltd employs 5 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Moor and Coast Care Ltd to verify any information. View our terms and conditions. Moor and Coast Care Ltd has a Basic Service – more info.