Sublime Care UK

Office 210, 160 Bromley Road, Catford, London SE6 2NZ

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3 Reviews

Sublime Care UK, London

Care Provided by Sublime Care UK

Type of Service
Home Care Provider
Privately Owned

Specialist Care Categories
Dementia
Learning Disability
Older Person Care
Personal Hygiene Care
Physical Disability
Sensory Impairment

Other Care Provided
Adult Home Care (18+)

Good to Know

Owner
Sublime Care UK Ltd

Person in charge
Amal Mohamed (Director)

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Review from Mark E (Son of Client) published on 16 October 2020
Submitted via Website • Report

Overall Experience

Very highly recommend them, they stepped in to take over my mothers care from another care firm.
Sublime Care treated mum with great care and respect, the service they provide is first class, with this company it’s not just what they have to do, but what else they can do to help.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Roger W (Brother of Client) published on 29 May 2019
Submitted via Website • Report

Overall Experience

Sublime came to our rescue in December 2018. My brother badly broke his leg in a freak accident and my mother had to travel to Uganda for a funeral at short notice. She was his main carer. We could not leave him unsupported and were worried about how we would manage things at such a critical time.

called Sublime and got an assessment the same afternoon. We met other agencies but Sublime came out on top. Considering I own my own agency in Kent, they had a lot to prove. Indeed, they did a brilliant job of looking after my brother. Consistent carers, great cooking and very considerate and caring. My brother was very very happy and I can not thank the Sublime team enough.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Sam (Daughter of Client) published on 22 May 2019
Submitted via Website • Report

Overall Experience

Jan 2019 Management completed a home visit to meet myself and mum where they introduced themselves and the company. They answered all our questions to a high satisfaction.
After vetting a few companies we were happy to trial Sublime Care UK. 5 months later and we have not looked back.
Mum is the happiest

she has been since needing to have carers.
The team are all great. Management communicate very well and if there have been any concerns (which have not been anything serious), we have always been able to be open, discuss it and sort it. My mum is very particular and these ladies do an amazing job having all the patience in the world.
The carers that work with mum were paired with her based on their experience which is such a good idea. I also love the fact that they allocate a key worker to mum so she builds a special bond with that individual.
Mum is now comfortable to speak about things openly without any negative responses.
Thanking you a thousand Sublime Care UK and of course for being so accommodating.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Performance

Care Quality Commission (CQC) Rating

Date: 3 Apr 2024

Overall
Requires improvement

Caring
Good
Effective
Good
Responsive
Good
Safe
Requires improvement
Well-led
Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Sublime Care UK

What Type of Services does Sublime Care UK offer?

Sublime Care UK offers Home Care.

How many Carers does Sublime Care UK employ?

Sublime Care UK employs 50 carers.

Sublime Care UK

Care Provided by Sublime Care UK

Good to Know

Sublime Care UK Reviews (3)