£25.62 per hour
Subject to care visits Monday to Friday.
Weekend rates and Bank Holiday rates differ. Cost for mileage from BA12 0PG to property (one way only)
Carons Care Line Ltd has a Review Score of 10 (9.954) out of 10, based on 11 reviews in the last 2 years. Over all time Carons Care Line Ltd has 22 reviews.
Review from P W (Client) published on 18 March 2021
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Karen Bentley, Care Manager at Carons Care Line Ltd
It is always such a pleasure to assist. Thank you for such a wonderful review.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Christina B (Daughter of Client) published on 18 March 2021
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Karen Bentley, Care Manager at Carons Care Line Ltd
Christina, what a wonderful review thank you so much and you know it is always such a pleasure to see Dad and yourself.
Thank you for becoming part of our family and supporting Carons Care Line. Karen
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 10 (9.954) out of 10 for Carons Care Line Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.954 for Carons Care Line Ltd is calculated as follows: ( (62 Excellents x 5) + (3 Goods x 4) ) ÷ 65 Ratings = 4.954
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Carons Care Line Ltd is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 12 Jun 2019
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Well-led
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Job Title: Director and Registered Manager
Joined: 2018
Barbara Highman is the Registered Manager and Director of Carons Careline Ltd. And also the Director for a sister company "Totally Living Care" in Salisbury.
Barbara has a wealth of experience and knowledge and is a recognized ‘Care Ambassador’ who sits on a panel ensuring that all agencies look at ‘Best Practice’ for their customers.
Also as a dementia champion, Qualified Trainer and Assessor Barbara's ethos, compassion and drive, has meant Carons Care Line LTD has continued in providing exceptional service, taking the company forward as a well recognised small family run business.
Job Title: Director and Training Manager
Joined: 2018
Andrew is co-owner of Carons Care Line LTD and Totally Living Care LTD and also the Registered Manager for Totally Living Care in Salisbury.
Andrew is the Training Manager for both companies. and Andrew has worked in the care industry for many years.
Andrew’s philosophy is to provide superior care by carers who are passionate about their work and pride themselves on delivering an excellent service, thereby promoting the well-being of the Service Users.
Andrews dedication to training is well recognised and training is always being developed and disseminated to both companies with outstanding results.
Job Title: Care Manager/Training Manager
Joined: 2018
Karen is the Care Manager and NOMINATED INDIVIDUAL for Carons Care Line Ltd.
Before CCL Karen was the Care Manager for Totally Living Care Ltd.
Karen has worked in the care sector for many years having level 5 in Management with a wealth of knowledge and experience.
Karen and Barbara have worked together before Carons Care Line and Totally Living Care and Karen has the same passion, commitment and ethos as Barbara and Andrew, and has assisted in taking the companies forward.
Living in Codford, Karen is the first point of contact for Carons Care Line Ltd.
Job Title: Deputy Care Manager
Joined: 2023
Tori has achieved so much and has a wealth of experience that she can now use in developing her new role as Deputy Care Manager.
Tori's enthusiasm and drive are already evident and show that Tori will be a wonderful asset and is looking forward to making a difference within her new job role.
Job Title: Admin/Rota Clerk
Joined: 2024
Vicky is welcomed as the latest team member of the office team. Vicky has experience in Residential care and Autism. Vicky has taken on the challenge of managing the rotas and admin as well as her caring role out in the field.
Job Title: Carer/ On call support.
Joined: 2024
Shantel is one of our newest staff members and has NVQ Level 3 in Child Care. Having successfully completed CCL induction and training, and demonstrating a wonderful aptitude for care, has agreed to support the office in On-Call duties.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Carons Care Line Ltd to verify any information. View our terms and conditions. Carons Care Line Ltd has an Enhanced Service – more info.
