Other Home Care Providers you may be interested in:
CC Health Care Ltd has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time CC Health Care Ltd has 3 reviews.
Review from Bridget H (Sister of Client) published on 25 December 2024
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M H (Daughter of Client) published on 26 March 2024
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Cresencia Makanga, Registered Manager at CC Health Care Ltd
Thank you for your feedback. It was a pleasure working with you and you also made our job easier. Much appreciated and all the best.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Mollie S (Friend of Client) published on 13 June 2022
Submitted via Website •
Report
Overall Experience
1.0 out of 5
Reply from Cresencia Makanga, Registered Manager at CC Health Care Ltd
Thank you for your feedback and concerns. Whilst some of the issues have already been resolved with the service user and the SCCG involved, we are keen to discuss this further with you so as to provide an opportunity for learning and improving our services.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.5 (8.500) out of 10 for CC Health Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for CC Health Care Ltd is calculated as follows: ( (10 Excellents x 5) ) ÷ 10 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for CC Health Care Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 26 Oct 2019
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportLoading
Loading events
There are no Team Members posted yet
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact CC Health Care Ltd to verify any information. View our terms and conditions. CC Health Care Ltd has a Basic Service – more info.
